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“THE Place to stay in Ankara...Service Excellence beond Expectation” 5 of 5 bubbles
Review of Crowne Plaza Hotel Ankara

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Crowne Plaza Hotel Ankara
Ranked #7 of 172 Hotels in Ankara
Certificate of Excellence
Victoria, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“THE Place to stay in Ankara...Service Excellence beond Expectation”
5 of 5 bubbles Reviewed 30 November 2012

We stayed here November 24, 2012 with a Gate 1 tour. Our room was spacious, super-clean, comfortable and quiet. The breakfast buffet offered a large variety of quality foods, juices and coffee. We strolled the AnkaMall next door and dined in the Hotel restaurant at the top. Most memorable is the generous and courteous help received from Mr. Murat Arslan, Front Office & Revenue Manager, in recovering camera accessories left in our room. Mr. Arslan went out of his way to arrange with DHL in Ankara to send them to us in Holland. A wonderful stay with outstanding service!

  • Stayed November 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Sabia933
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CpAnkara, General Manager at Crowne Plaza Hotel Ankara, responded to this review, 21 December 2012
Dear Guest,

We thank you very much for writing about your nice comments about our hotel Crowne Plaza Ankara.

We understand that you enjoyed your stay with us and we were able to meet your expectations. That makes us very happy because your satisfaction and well being are very important to us.

We want to thank you for the given feedback about your experience. Guests such as yourself enable us to maintain the high standards of service expected of us.

I sincerely hope we will see you again in our hotel. We will be so glad to welcome you again.

Best Regards,

Sinan Misirli

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

363 reviews from our community

Traveller rating
    170
    152
    30
    4
    7
See reviews for
38
62
28
190
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 28 November 2012 via mobile

We stayed in suit room. It was so comfortable and clean. Also have a nice wiev.It is no differens btween club or standart room. Club lounge not very neccessary. The hotel is near the big mall so u can shopping quite easily and also go to cinema or what u want to do. Subway is very close. Unfortenatly we didint have any time for tyr spa and other activities. But i think it should be good. Once for all open buffet breakfast's presentation was so nice i like it. I wish i want to see more greenery around the hotel.

  • Stayed November 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DrSelci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CpAnkara, General Manager at Crowne Plaza Hotel Ankara, responded to this review, 21 December 2012
Dear Guest,

I want to thank you for writing about your thoughts related to our hotel Crowne Plaza Ankara on Trip Advisor.

I want you to be sure about that your opinions and comments are such important to us that they make us keep the high standards of our hotel. Thank you very much for your nice comments about our hotel.

I sincerely hope we will see you again in our hotel. We will be so glad to welcome you again.

Best Regards,

Sinan Misirli
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santa Rosa, CA
Level Contributor
63 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 23 November 2012

As part of a Gate 1 tour, we stayed here near the end of the trip in Turkey. The room was excellent--clean and quiet. The breakfast buffet had an excellent selection of foods and good coffee. This hotel is located near a huge shopping mall and five minutes by cab to a number of restaurants.

Room Tip: All rooms were good. I had a view of the mall.
See more room tips
  • Stayed November 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank trvltee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CpAnkara, General Manager at Crowne Plaza Hotel Ankara, responded to this review, 21 December 2012
Dear Guest,

We thank you very much for writing about your thoughts and experiences regarding your stay in Crowne Plaza Ankara.

We understand that we could meet your expectations during your stay. That's why, we are so happy.

Your satisfaction and well being are very important to us.

We really appreciate the time and effort to give feedback about your experience. Guests such as yourself enable us to maintain the high standards of service expected of us.

I sincerely hope we will see you again in our hotel in near future. We will be so glad to welcome you again.

Best Regards,

Sinan Misirli

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
5 of 5 bubbles Reviewed 20 November 2012 via mobile

I stayed here with family in July this year. We had three rooms between us which included 4 children in varying ages. All our requests were met in a timely manner and the general service, amenities and food selections were excellent. The rooms were all in excellent condition, modern and functional. This hotel is located next to a shopping mall with an amusement park area in between which proved great for the kids. We had a large van which we were able to park in the car park free of charge.

The buffet breakfast selections were large and of high quality and our various requests at lunch one day were met happily by the food and beverage staff.

All in all, an enjoyable stay at the Crowne Plaza Ankara.

Stayed July 2012, travelled with family
Helpful?
Thank Renai P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CpAnkara, General Manager at Crowne Plaza Hotel Ankara, responded to this review, 21 December 2012
Dear Guest;

We thank you very much for taking your time and complementing our Hotel and our team after your recent visit to Crown Plaza Ankara.
We are more than delighted that you have chosen us ;

Receiving your note with such positive words gave us the encouragement and the approval that we are on the right path of succeeding and being able to provide our guests with the highest level of service, quality and Turkish hospitality.

Your overall satisfaction is what we aim for as a Hotel and as a whole team that stands behind it. Therefore we more than appreciate every suggestion, feedback and comment we receive; as it motivates and gives us the chance to develop and improve even further.

We hope to welcome you back to our Hotel in the near future, which we will use as an opportunity to offer you the same and further improved quality and hospitality to make your stay a memorable one.


Best regards,

Sinan Misirli

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
29 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 17 November 2012

I stayed at this hotel as part of a group tour.

The Crowne Plaza is centrally located. It's directly next to a huge shopping centre and minutes away from tourist sites.

The rooms in the hotel were beautiful. They were well-maintained and had all of the western amenities that I'd look for in selecting a hotel.

The buffets at this hotel were outstanding.

The service staff were friendly and accommodating.

Without hesitation, I would recommend this hotel.

  • Stayed February 2012, travelled with friends
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank brmen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CpAnkara, General Manager at Crowne Plaza Hotel Ankara, responded to this review, 2 January 2013
Dear Guest,

We thank you very much for writing about your thoughts and experiences regarding your stay in Crowne Plaza Ankara.

We understand that we could meet your expectations during your stay. That's why, we are so happy.

Your satisfaction and well being are very important to us.

We really appreciate the time and effort to give feedback about your experience. Guests such as yourself enable us to maintain the high standards of service expected of us.

I sincerely hope we will see you again in our hotel in near future. We will be so glad to welcome you again.

Best Regards,

Sinan Misirli

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santa Barbara
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 16 November 2012

I stayed here as part of a package tour. All in all it was a very nice experience. Staff was friendly and helpful, rooms were very comfy and the restaurant offered nice simple meals as well as more elaborate dishes for fairly reasonable prices considering the setting. It was the cheapest glass of wine I had on the whole trip. I would stay here again. It adjoins a shopping mall that has nothing to do with tourist shopping for local souvenirs....go up to the bazzar near the anthropological museum for that good time. I enjoyed Ankara.

  • Stayed November 2012, travelled solo
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank summerlander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CpAnkara, General Manager at Crowne Plaza Hotel Ankara, responded to this review, 2 January 2013
Dear Guest;

Thank you for sharing your good comment on TripAdvisor.

We are more then happy to read your review, Your feedbeacks are very important for us to improve our service quality and brand standarts.

We hope we will have the pleasure of hosting you again soon with the improved service quality and Turkish Hospitality.

Yours sincerely,

Sinan Misirli

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, New South Wales, Australia
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 16 November 2012

Fairly newly in operation & modern in design, features & function, so cleanliness & swiftness of service is available for your business or modern city visitor. Also adjoining Ankara's premier shopping malls makes it extremely handy for that type of tourist, but it's a very long walk to nothing else.
To visit Ataturk's Mausoleum or Ulus Markets, Ankara Kale(fort/castle) or Museum, Kizilay(actual city centre), Tunali(cafe precinct), all require a fortunately inexpensive & plentiful "taksi" or very convenient metro.

  • Stayed July 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CpAnkara, General Manager at Crowne Plaza Hotel Ankara, responded to this review, 2 January 2013
Dear Guest ;

We thank you very much for taking your time to evaluate our Hotel and our team after your recent visit to Crown Plaza Ankara

Receiving your note with such positive words gave us the encouragement and the approval that we are on the right path of succeeding and being able to provide our guests with the highest level of service, quality and Turkish hospitality.

We are looking forward to wellcoming you soon in Crowne Plaza Ankara.

Best Regards

Sinan Misirli

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Hotel Ankara

Property: Crowne Plaza Hotel Ankara
Address: Akkopru Mah. Mevlana Bulv. No:2 Iskitler, Altindag, Ankara 06570, Turkey
Phone Number:
Region: Turkey > Ankara Province > Ankara
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #7 of 172 Hotels in Ankara
Price Range (Based on Average Rates): £
Hotel Class:5 star — Crowne Plaza Hotel Ankara 5*
Number of rooms: 263
Official Description (provided by the hotel):
Welcome to the Crowne Plaza Ankara, the ideal location for business travellers visiting Ankara. The hotel is situated next to the biggest shopping mall complex of Ankara and only minutes away from major Ankara tourist attractions, such as the Ataturk Mausoleum, Anatolian Civilizations Museum, Roman Bath and Temple of Augustus and also Crowne Plaza Ankara offers spectacular views of Ankara. Crowne Plaza Ankara features 263 contemporary style bedrooms, all individually air conditioned offering guests a comfortable, warm and friendly stay. All our rooms have direct dial telephones, modem points at work stations and satellite television. The hotel also has underground car-park facilities. The Crowne Plaza Ankara is in close Underground Station, leading you directly to the heart of Ankara. We are proud to offer a great product combining convenience of location with the quality and value for which the Crowne Plaza brand is famous throughout the world. ... more   less 
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