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“Disaster”
Review of Bera Ankara

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Bera Ankara
Ranked #31 of 174 Hotels in Ankara
Copenhagen
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Disaster”
Reviewed 8 May 2013

I was in Ankara for a medical congress in March 2013 and spent 3 days in this hotel and it was a disaster. I couldn't sleep for the first 2 nights because of extensive noise the customers made. When I complained about it to the receptionists several times, first they told me they warned him and they did not have any empty rooms to move me into.Then they offered me to go to the noisy customer together with them to fight!!! I guess at midnight. When I asked them to find me another hotel in the city, an empty room was avaliable immediately although they said they did not have any empty rooms before.I was so tired after a long day and at midnight I had to go through all these and changed rooms to a smelly one. The pipes in the bathroom were stinking.Because the shower did not have a door, after I had a shower, the bathroom floor was all wet floating in water. The second day a tourist group arrived and they partied till 2:00 in the morning. Other customers shouted at them saying it was enough but there was no security around to warn them.It shouln't be our duty to try to provide silence in a hotel after midnight.The food was average. Everything was bad.I don't understand the combination of all these things and the name of Hilton together. Do not recommend this hotel at all!

  • Stayed March 2013, travelled on business
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Helpful?
2 Thank Femme01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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164 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (12)
Date | Rating
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English first
The Hague, The Netherlands
Level Contributor
102 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 8 April 2013

This building was originally constructed for a different use. When it was renovated into a hotel they created small rooms and totally forgot to adapt the plumbing. The water pipes are old, too narrow and make a lot of noise and the drainage sucks. After a good shower the bathroom was completely flooded. The staff tries its best to help you overcome your discomfort, but all in all my stay in this hotel was a disppointing expierence.

  • Stayed December 2012, travelled on business
    • Value
    • Location
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Helpful?
Thank Walter_Oostelbos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Ankara hotels

New York
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 April 2013

Good location but small rooms with small bathrooms. Too business like in feel for the leisure traveler. Many other and better choices when going to Ankara. The breakfast was very complete but it is also about $20 US, and certainly there are many choices in the nearby area for that price.

  • Stayed March 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Jesga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 January 2013

I have stayed here 6 times, during all time of the year. The hotel is very modern and the rooms big and clean. The staff is very friendly and there is free wi fi on the lobby. The gym is small and sometimes is get to packed- you do not have space. the turkish bath and the sauna are great.
The breakfast is typical turkish with lots of cheese and different olives oil.
One time i have forgot my Montblanc pen at the sofa in the lobby, and fortunately one of the members of staff have found and gave it to the general manager. He gave it to me, after asking me how was it and I make my day. I recommend to stay here for sure. One tip: please say that is Double Tree Hilton, or else they will take you to Hilton.

  • Stayed July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pedroalexandre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Istanbul
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 January 2013

If you travel to Ankara for a short stay it is a nice hotel with its very centrally location and reasonable prices.Metro station is just in front of the hotel and it is close to almost all govermental buildings. Rooms are small but clean and you will have almost everything you need. Breakfeast is very nice and almost all staff are very friendly.

Room Tip: The noise isolation is not perfect so try to get a room from back side. But all the rooms at back si...
See more room tips
  • Stayed December 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TamerpIstanbul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louisville, Kentucky
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 December 2012

Clean but small rooms. Our room view is to the buildings but it is possible to have view to the park. Breakfast is good and complete. Good location near Kizilay Sq. and near Kolej metro station. Staff are not very friendly and not all of them knows English.
Internet is only free in the lobby not in the rooms.
The welcome cookie is delicious ;)

  • Stayed December 2012, travelled as a couple
    • Value
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Helpful?
1 Thank icicle13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTBY_Hilton_Ankara, General Manager at Bera Ankara, responded to this review, 24 December 2012
Dear İcicle,

Thank you very much indeed for staying with us during your recent visit to Ankara and for your review.

We will be grateful if you consider to stay with us again .

Kind Regards ,
Yours Sincererly ,

Levent Özaygen
General Manager
DTBY Hilton Ankara
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
124 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 6 December 2012

This is a pleasant hotel with good facilities, conveniently situated. Main down side is that the business facilities and restaurant/bar are a bit cramped. Rooms are good. The piped music is awful though.

Room Tip: Choose a room at the back, it is less noisy
See more room tips
  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank reiver59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTBY_Hilton_Ankara, General Manager at Bera Ankara, responded to this review, 24 December 2012
Dear Reiver 59,

Thank you very much indeed for staying with us during your recent visit to Ankara and for your review.
We will be grateful if you consider to stay with us again .

Kind Regards ,

Yours Sincererly ,

Levent Özaygen
General Manager
DTBY Hilton Ankara
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Bera Ankara

Property: Bera Ankara
Address: Ziya Gokalp Cad. No:58, Ankara 06590, Turkey (Formerly DoubleTree by Hilton Ankara)
Region: Turkey > Ankara Province > Ankara > Çankaya
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#14 Spa Hotel in Ankara
#29 Luxury Hotel in Ankara
Price Range (Based on Average Rates): £
Hotel Class:5 star — Bera Ankara 5*
Number of rooms: 209
Reservation Options:
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Also Known As:
Doubletree By Hilton Ankara Hotel Ankara

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