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“One of the best business Hotel & SPA İn Ankara” 5 of 5 bubbles
Review of JW Marriott Hotel Ankara

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JW Marriott Hotel Ankara
Ranked #3 of 171 Hotels in Ankara
Certificate of Excellence
izmir
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“One of the best business Hotel & SPA İn Ankara”
5 of 5 bubbles Reviewed 20 June 2013

JW Mariott Ankara makes easy to say that it is ; one of the best Mariott Hotel's in the world .

Very newly operational so it is clean and elegant for every type of visit .

Way beyond the average quality of hundreds of other Mariott's in the Europe and U.S .
Special and unique service and staff quality .
Building and architecture is modern and very confortable for long stays . Hotel has excellent SPA (best in Ankara)
Lobby and business center is very big and comfortable very good for business talks .
Superior rooms and very good breakfast/dinner .
There is no open buffet .But extremly good steak restaurant .Close to shopping mall etc. .
Very central but a bit down in the city map .
Staff is very friendly and also professional and helpful .

Room Tip: Any room after 10th floor
See more room tips
  • Stayed June 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Tavsiyeler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KAJ64, General Manager at JW Marriott Hotel Ankara, responded to this review, 23 June 2013
Dear Tavsiyeler,

What a great review :)

Thank you so much for taking the time to write this detailed and helpful review. We are certainly glad that we have lived up to your expectations and happy to read that you have been able to enjoy the hotel facilities.

For your kind information, we do serve Buffets for Lunch Monday through Friday plus a Sunday Brunch; also on Fridays we serve Seafood Buffet for Dinner and on Saturdays we have Mexican Dinner Buffet as well. I hope you will be able to try these on your next trip to Ankara.

We look forward to being of service again and thank you one more time for the great review.

Sincerely,
Khaled Al Jamal
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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366 reviews from our community

Traveller rating
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    5
    6
See reviews for
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Balikesir, Turkey
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 17 June 2013

It is a very good luxury hotel. You got much more than you have expected. Rooms, Spa, restaurants all are great. And the staff... They are all very friendly and kind as usual. It is just 1 year old hotel. Huge lobby, restaurants, rooms, Spa, meeting rooms all are very good equipped and designed for the comfort of the guests.

Room Tip: All rooms are wonderful
See more room tips
  • Stayed June 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Halit E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KAJ64, General Manager at JW Marriott Hotel Ankara, responded to this review, 23 June 2013
Dear Halit E,

Thank you so much for the kind review and for the excellent score you gave us.
We are glad that we were able to deliver the level of hospitality and service you expect.

we look forward to welcoming you again to the JW Marriott Ankara soon.

Sincerely,
Khaled Al Jamal
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Marlyland, USA
Level Contributor
54 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 24 May 2013

Stayed 3 nights on business in May 2013. A newer hotel in Ankara. Room was very nice, all amenities you would expect from a top of the brand hotel. Only comment was I had to ask to have the towels replaced after the 2nd day (they were just taking away, not replacing). Two nice restaurants in the lobby, and a very nice rooftop restaurant/lounge. Excellent fitness center, indoor and outdoor pools suitable for lap swimming, 24 hour access for guests. Located convenient to many areas of Ankara. Staff was unflinchingly friendly and helpful. At least as of now, you are making a statement by staying here.

  • Stayed May 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank 4plus2equals6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KAJ64, General Manager at JW Marriott Hotel Ankara, responded to this review, 26 May 2013
Dear 4plus2equals6,

Thank you for taking the time to share with us your experience at the JW Marriott Ankara; I am pleased that we have lived up to your expectations.

Thank you for your comments on the towels; will certainly share this with our housekeepers for improvement. Also I was glad to read that you have enjoyed the hotel facilities during your stay.

We look forward to your next visit and of being of service again.

Sincerely
Khaled Al Jamal
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
USA
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 21 May 2013

Simply the best hotel we stayed during our entire 18-day Turkey trip, The hotel is magnificent and a true luxury. Everything is impeccably presented and service is exactly what you expect from a JW Marriott.

We stayed there one night using our Marriott points, this 5-star hotel is only category 4, which is a great value. Hotel is located near downtown area, adjacent to major highways, but the entrance is hiding behind and a little hard to find. Our GPS took us to the staff entrance that we couldn't get in. Had to fight through Ankara traffic for another 10 minutes before we finally got to the main entrance.

That night there was an event involving Japanese Prime Minister so the hotel entrance packed with police cars and we were not allowed to unload at the front. had to head into the underground parking lot directly. But parking spot close to the elevator was pretty easy to find.

At the front desk we were informed the reason of tight security. Check-in was handled promptly and professionally. Our room was spacious, with huge bathroom and shower, and beds were very comfortable.

Next morning it's a Saturday so Executive Lounge was closed. We were offered free breakfast at the beautifully decorated restaurant. Breakfast has a vast selection of Turkish and western style food, all very tasty.

Everything is perfect with this hotel and we wish we could have stayed longer to fully enjoy. If we have chance to revisit Ankara, will definitely come back here.

  • Stayed May 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank aranjuezUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KAJ64, General Manager at JW Marriott Hotel Ankara, responded to this review, 26 May 2013
Dear aranjuezUSA,

Thank you for the detailed review and great scores that you gave us. I am glad to read that you are a loyal Marriott guest who had enjoyed the benefit of the Marriott Rewards points.
Also I am flattered with your comments about the hotel being the best you have stayed in Turkey.

I appreciate your comments on finding the main entrance of the hotel; we certainly should have let you use the staff entrance rather than spending more time in the traffic. I will certainly share this with my team for similar events.

Once again thank you for the nice comments and we look forward to seeing you back again at the JW Marriott Ankara soon.

Sincerely
Khaled Al Jamal
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Istanbul, Turkey
Level Contributor
40 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 4 May 2013

Very huge lobby as the hotels in dubai and jeddah. Probably best one in town. Great spa and gym also very good atmosphere in all restaurants. Steak restaurant has american style and very american people . The fish night on the other restaurant is great. The roof jazz bar rocks.

  • Stayed March 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank istanbuller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KAJ64, General Manager at JW Marriott Hotel Ankara, responded to this review, 5 May 2013
Dear Istanbuller,

Your review rocks as well :)

I am glad to read that you have enjoyed the hotel facilities and restaurants. Thank you so much for this excellent rating and for taking the time to write about the JW Marriott Ankara.

We look forward to having you back with us soon.

Sincerely,

Khaled Al Jamal
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aberdeen, United Kingdom
Level Contributor
52 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 8 April 2013

I visited Ankara recently on a business trip and stayed at the JW Marriot Hotel.

This is a great hotel, large rooms with everything you could need. All staff were very helpful and friendly. Restaurant and standard of meals excellent. Unfortunatly did not get a chance to visit the spa and pool but facilities also looked great.

I stayed here as it was near to the business I was visiting so the fact it was out of the centre of Ankara was not an issue for me. Area around hotel is under development so not somewhere you would go for a walk, you would need to take a taxi.

Security at the hotel was excellent which made you feel safe, especially after recent events in Ankara / Turkey.

  • Stayed March 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Peter88888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KAJ64, General Manager at JW Marriott Hotel Ankara, responded to this review, 10 April 2013
Dear Peter88888,

I very much appreciate you taking the time to write this review and thank you so much for the excellent rating..

Glad you have enjoyed your stay with us and hopefully on your next visit you will get the chance to enjoy the facilities more especially the spa which worth a visit on its own.

As you have noticed the development in the area; the improvement will soon put us in a prime spot and we are confident about the future of our location.

Thank you for choosing and recommending the JW Marriott Ankara. I look forward to meeting you in person on your next visit

Sincerely,
Khaled Al Jamal
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 12 March 2013 via mobile

Trully spacious and grand.

Was extremely surprised with room, lobby and wellness centre size. Very spacious indeed. Friendly staff (The Turkish Way!)

The pool (two of them indoor and outdoor) is big (bit on the cold side), large fittness area which has weight lifting and even boxing area. Treatment rooms were excellent and many of them. Treatments themselves were generally good with limited options. Excellent turkish hamam though.

Beautiful Jazz piano bar at the 22nd floor with live music daily.

Well fitted buiness centre with A3 colour copier etc.

Fine food selection and eating options.

Location wise not perfect but within reach, you'll need a car to move arround. Currently couple of construction projects just near the hotel, however I was not distrubted by this.

Only bit I didn't like is the bed, despite being big and comfy but I felt it had a tilt to the side.

I feal the hotel lacks that bit of warmth feeling. Nevertheless lived it and will definitely choose again.

  • Stayed March 2013
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank oalamlum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KAJ64, General Manager at JW Marriott Hotel Ankara, responded to this review, 17 March 2013
Dear Oalamlum,

Thank you for this excellent and detailed review of the JW Marriott Ankara. I appreciate you taking the time to describe the hotel and its facilities and glad to see that we have met your expectations.

Regarding your comments on the location; as you correctly mentioned that there are few construction sites around the hotel right now however we are confident that once these projects are over; they will further enhance the area which is one of the fastest developing areas in Ankara and becoming a major hub in the city.

If you are in Ankara again soon; I would be delighted to meet you in person and listen to your views on the hotel warmth.

Thank you again for your time and excellent review and we look forward to seeing you in Ankara again soon.

Sincerely,
Khaled Al Jamal
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about JW Marriott Hotel Ankara

Property: JW Marriott Hotel Ankara
Address: Kizilirmak Mah. Muhsin Yazicioglu Cad. No: 1 Sogutozu, Ankara 06520, Turkey
Region: Turkey > Ankara Province > Ankara
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 171 Hotels in Ankara
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — JW Marriott Hotel Ankara 5*
Number of rooms: 413
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