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“A faded glory?”

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Sheraton Hotel & Convention Center Ankara
Ranked #10 of 175 Hotels in Ankara
Certificate of Excellence
Warsaw, Poland
Level 6 Contributor
514 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 202 helpful votes
“A faded glory?”
Reviewed 20 August 2014 via mobile

Although centrally located and with a nice lobby/reception area, initial impressions were mixed when staff couldn't seem bothered at check-in. The room is from a former era and in need of updating. Especially the stinky shower curtain that let things down. In need of a spruce up.

Stayed August 2014, travelled on business
Helpful?
Thank Beata M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoergUweLimper, General Manager at Sheraton Hotel & Convention Center Ankara, responded to this review, 27 August 2014
Dear Beata M,

It is nice of you to share your thoughts on Sheraton Ankara Hotel & Convention Center. I have to say your selection of words are very kind for a guest whose experiece was not the best with us; thank you for taking the time. Your comments are shared with the related department and I hope to announce a soft renovation of rooms in the near future.

Warm Regards,
Joerg U. Limper
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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342 reviews from our community

Traveller rating
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    43
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    7
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (40)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Tehran, Iran
Level 4 Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 13 August 2014 via mobile

I was for 2 nights in the hotel, firstly I waited about half an hour for cheking, not good for sheraton.
Breakfast, middle class, enough but not a vast range as expected from a 5 star hotel and staff need training, nobody asked me for tea or coffee and I had to find somebody to bring me some tea!
Also I saw cleaning staff come in pool and shower places with their outdoor shoes, unfortunately...
Totaly not bad but bot the best...

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MRezaEs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoergUweLimper, General Manager at Sheraton Hotel & Convention Center Ankara, responded to this review, 20 August 2014
Dear MRezaEs,

We take each comment as an opportunity to review ourselves therefore I thank you for taking the time and sharing your comments on Sheraton Ankara Hotel & Convention Center. I am sorry to hear that your stay at our property was not the best one. Your review is shared with my team and I hope to meet you next time you visit Ankara.

Warm Regards,
Joerg U. Limper
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beirut, Lebanon
Level 4 Contributor
44 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 4 August 2014

I have stayed at the Sheraton twice in the last month - it is in a great location close to shopping and good restaurants. The rooms are a good size and very clean. The front desk staff were extremely helpful and on check in as they already had my details it took 30 seconds to give me my key - very efficient and great service. The breakfast is 5 star!!!

Room Tip: rooms facing over the city area have a better view
See more room tips
  • Stayed July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Christine1309
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoergUweLimper, General Manager at Sheraton Hotel & Convention Center Ankara, responded to this review, 20 August 2014
Dear Christine 1309,

It is wonderful to hear such good comments from a return guest; reviews like yours present our property and service more than we can tell ourselves. Thank you for taking the time and sharing them with us.

Warm Regards,
Joerg U. Limper
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tehran, Iran
Level 4 Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 23 July 2014

my sister and i were there from 17 Jul until 19 Jul .i like sheraton hotel so much ,reason : lobby is beautiful,very good location ,clean and comfortable, good and friendly staff ,nice view and very good breakfast.
we enjoyed and recommend this hotel.

  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank sabah k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoergUweLimper, General Manager at Sheraton Hotel & Convention Center Ankara, responded to this review, 20 August 2014
Dear sabah k,

Thank you for your lovely comments and most of all thank you for taking the time to share them with us. We hope to welcome you and your family again in the near future.

Warm Regards,
Joerg U. Limper
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 8 July 2014

Was here for a few nights with a wedding party (as were a lot of other people). The front desk staff was very helpful with any needs we had and even opened the bar for us at 7am, great service. The room had great views of the city and was very comfortable, clean, and spacious. They served a great "American" style breakfast in the mornings, all very good food.

Room Tip: Try and get a higher level room for the views.
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank William W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoergUweLimper, General Manager at Sheraton Hotel & Convention Center Ankara, responded to this review, 10 July 2014
Dear William W,

Guests staying at Sheraton Ankara Hotel & Convention Center to attend a social event like yourself are very important to us. We know that you don't often get to choose your accommodation at times like these. Therefore I am very happy you had a great experience at our property.

Once again, thank your for your time and remarks.

Warm Regards,
Joerg U. Limper
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton, Canada
Level 6 Contributor
290 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed 3 July 2014 via mobile

This was my second stay at the Sheraton Ankara and one again I was very pleased with the quality and services provided. Breakfast was included in the room rate and was excellent! It was also good to see internet included in the room rate.. The rooms had the standard quality one expects from Sheraton hotels..

Stayed June 2014, travelled on business
Helpful?
Thank Aarij B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoergUweLimper, General Manager at Sheraton Hotel & Convention Center Ankara, responded to this review, 10 July 2014
Dear Aarij B,

Comments coming from our return guests make us very happy. Thank you for choosing Sheraton Ankara Hotel & Convention Center for your second time. What is also nice to see is that you chose to make your booking through our channels and enjoyed the privileges.

Thank you for taking the time to share your comments. We hope to welcome you in the near future,

Warm Regards,
Joerg U. Limper
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Istanbul, Turkey
Level 4 Contributor
42 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 1 July 2014

the hotel is located in very center of the city.there are good places to go which are so close to the hotel. the lobby and the bfast is very good. you can have very clean and big rooms which offers you the five star quality. there are few shops in the hotel where you can buy some nice local things. its a good choice to stay in boring ankara days:)

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank istanbuller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoergUweLimper, General Manager at Sheraton Hotel & Convention Center Ankara, responded to this review, 3 July 2014
Dear istanbuller,

I am glad to hear that you had time and enjoyed the places around hotel. We feel fortunate to be operating in such a lively setting. For your next visit I personally recommend Aruni Restoran & Bar right beside Sheraton Ankara where you will savor the tastes of original recipes of ancient times.

Thank you for taking the time and sharing your thoughts on Sheraton Ankara. Hope to see you in the near future.

Warm Regards,
Joerg U. Limper
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Hotel & Convention Center Ankara

Property: Sheraton Hotel & Convention Center Ankara
Address: Noktali Sokak Kavaklidere, Ankara 06700, Turkey
Region: Turkey > Ankara Province > Ankara
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Ankara
#10 Business Hotel in Ankara
#10 Luxury Hotel in Ankara
Price Range (Based on Average Rates): £
Hotel Class:5 star — Sheraton Hotel & Convention Center Ankara 5*
Number of rooms: 311
Official Description (provided by the hotel):
The hotel is more than just a 24 story high rise Ankara icon, offering luxury, convenience and hospitality, all in one great location. The guest rooms are tastefully furnished to create a perfect environment for both business and leisure with all the amenities you can expect of a luxury hotel, plus world class technology. The location is central, literally in walking distance to a shopping mall, a shopping street, large number of restaurants and bars. Window top fitness center with 655sqm area, all day open restaurant, a sports bar, free internet in rooms and public area are few of the services and amenities. ... more   less 
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Also Known As:
Sheraton Hotel And Convention Center Ankara
Sheraton Hotel Ankara
Sheraton Ankara
Ankara Sheraton

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