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All reviews rainfall shower my point of view recommend this hotel to anyone nice hotel rooms are modern big room business stay room service wifi connection stayed one night excellent location other hotels walking distance embassy tub city spa
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Reviewed 7 October 2018

Dear Mr. Onur Islam,

Sorry to write this 'very honest and sincere feedback'. We booked your property by the recommendations of some good friends in Ankara, but we are so disappointed due to the fact that your front office staff including the duty manager was so impolite and while checking in today afternoon. We feel terrible that we have to stay here for the next three days. It's unbelievable that inspite of us booking a family room, there are no amenities for the members of the family, no smile, no courtesy of your staff was shocking. We had heavy luggage but no support even to place on the security conveyor nor to bring to the room, don't you think these are basic courtesy we expect from a hotel of your status.

Sorry Gentleman, we are disappointed, annoyed to some extend and cursing our friends who recommended us to book here. Never will be back to you again nor connect the hotel with anyone in future.

best of luck to you and your staff,

Warmest regards,

Dr. PKC BOSE
Senator
The Senate of Economy
Berlin, Germany

  • Stayed: October 2018, travelled with family
    • Rooms
    • Service
Thank Pkc B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2018 via mobile

Not the most inspiring but clean and comfortable rooms big bath and rainfall shower. No iton in the room but I'm sure room service would oblige usual big hotel breakfast. As I say nothing really negative but also nothing to go wow. If you book you won't have anything to complain about.

Stayed: August 2018, travelled on business
Thank Andrew D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Ankara H, Konuk İlişkileri Müdürü at Grand Ankara, responded to this reviewResponded 16 August 2018

Dear Andrew;

We really appreciate your feedback and please rest assured that they are brought into the attention of department heads for necessary actions.

Next time iron will be ready in your room.

We look forward to welcoming you back soon.

With Warmest Regards,

On behalf of Grand Ankara Team,

Sevin Baykara

Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 April 2018

Very close to Kızılay, you can easily pass to Eskişehir yolu or come back to hotel from Eskişehir yolu with your car, breakfast was highly satisfactory, there is a bathtub in the one side of the room decorated with led lights plus a shower also, free parking, walking distance to Kızılay, good service, the last but not the least not too expensive

  • Stayed: April 2018, travelled on business
    • Location
    • Rooms
    • Service
Thank CANKUTSERTLEK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Ankara H, Konuk İlişkileri Müdürü at Grand Ankara, responded to this reviewResponded 13 April 2018

Dear Valued Guest;

Thank you very much for your time and review about our property.

It is great to read that you had an enjoyable stay with us.

We look forward to welcoming you back soon.

With Warmest Regards,

On behalf of Grand Ankara Team,

Sevin Baykara

Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 March 2018 via mobile

Spacious lobby, not so spacious room; dark and chaotic garage but helpful and smiling staff. They have improved breakfast a lot but it’s not there yet. Central location and comfortable beds and pillows.

Stayed: March 2018, travelled on business
Thank YalcinTrana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Ankara H, Konuk İlişkileri Müdürü at Grand Ankara, responded to this reviewResponded 10 March 2018

Dear Yalçın Yasef Trana,

Thank you very much for your time and review about our property.

We really appreciate your feedbacks and please rest assured that they are brought into the attention of department heads for necessary actions and trainings.

We look forward to welcoming you back soon.

With Warmest Regards,

On behalf of Grand Ankara Team,


Sevin Baykara

Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 February 2018

I stayed one night here. The hotel is situated at a great location.
The staff are extremely polite and professional.
The room was spacious with an amazing view of the city and the sky, both day and night. It was pretty quiet. Both the room and the bathroom were clean. The bathroom was also big with a separate bathtub equipped with jacuzzi. The only minor issue was that the aircon didn't heat up the room completely. But since it was just one night I was fine with it. I believe if I'd contacted the staff, they'd have either fixed or moved me to another room.
The WiFi connection was good and stable.
The breakfast buffet was good, though the variety can be improved.
Overall, highly recommended.

Room Tip: Ask for higher-floor rooms for an even better view.
  • Stayed: February 2018, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Adventurist-Explorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Ankara H, Konuk İlişkileri Müdürü at Grand Ankara, responded to this reviewResponded 10 February 2018

Dear Valued Guest;

Thank you very much for your time and review about our property.

It is great to read that you had an enjoyable stay with us.

We look forward to welcoming you back soon.

With Warmest Regards,

On behalf of Grand Ankara Team,


Sevin Baykara

Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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