I spent 5 nights here on business, booked by my Company in room 611. Saw the website and was duly impressed. No signs telling you the Hotel is on the 6th floor, but eventually found it. Check in was uneventful. Having travelled from 6am to around 9pm I thought a beer was a good idea, but no bar at the Hotel. The Receptionist, when asked, didn't know of a local Restaurant or Bar. There is a Restaurant 5 mins walk from the Hotel, its OK but be prepared to get ripped off. The mini bar in the room is full of non alcoholic drinks and expensive crisps and chocolate.
The safe in the wardrobe was locked and took 4 days before I was able to use it, despite asking every morning if it could be unlocked. The shower, in the evening has very hot water, but by 6.30am it was a nearly warm shower or nothing. The heating in the room was on, the thermostat was not working and the room got hotter by the day, overnight the temperature was around 28 degrees and no way to turn it off, and not a window to open.
Breakfast was OK, the orange juice is like orange coloured sugar water. A selection of meats and cheeses etc, but no fresh fruit.
The room was clean always serviced nicely although not particularly well appointed
The bathroom lighting is very poor, difficult to shave by, and I would imagine impossible for a woman to use to put on makeup [although I don't use it myself !]
There is a 15 minute policy in place, whereby they guarantee if there is anything wrong with the room or breakfast it will be corrected in 15 minutes. It took 4 days to fix the wardrobe safe, the heating was never fixed and the warm shower was never fixed. So I see this as the 15 minute guarantee was a waste of printed paper.
A colleague on the other side of the Hotel complained that the heating in his room wasn't working and it was unbelievably cold, this was not fixed in 6 days we were there.
It should be a reasonable hotel, but they really haven't got it together. Located on an industrial estate there is no too much choice of where to eat, and anything, other than the one restaurant, is a taxi ride away, that's assuming you know where you are going and you speak enough Turkish for the taxi driver to understand you.
Not really a place I would recommend staying at, and hopefully I will not have to stay there again.
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