After personally visiting the hotel and checking the rooms, I contacted the owner/manager of Bac Pansiyon, and expressed my desire to book all existing 10 rooms for my wedding guests. We exchanged several emails, and the owner/manager guaranteed to hold all rooms for me for another 10 days. I furthermore told her that I was willing to make a prepayment in order to guarantee the booking, but she said that this was not necessary. After 6 days, I contacted her to confirm my reservation and to make the payment, but she said that she sold 4 out of 10 rooms which she was supposed to reserve for me.I tried to explain her that she totally spoiled my organization by not keeping her promise.
The next day she wrote me that she was able to cancel 2 out the 4 reservations, but she failed to cancel the remaining two. That still left me with 8 rooms when I was in absolute need of 10 rooms. I politely tried to explain her that neither 6, nor 8 rooms would solve the problem, and that I needed the 10 rooms which she reserved for me in writing. When she told me that this was the best she can do, I had to acknowledge that she was either too dumb or too mean to understand the seriousness of the problem. Therefore I decided not to pursue the matter further and leave her alone in her world without work ethics and responsibility.
Neither my guests nor me had the opportunity to stay at the hotel, but in view of my horrible experience during the reservation process I must agree with TA members who believe that the management of the hotel has no work ethics at all. Upon request of any TA member I am willing to provide my e-mail exchanges with Bac Pansiyon which is an undeniable proof of their lack of ethics. I cannot imagine what I would do if I weren't able to find alternative accomodations for my wedding guests in the last minute, so I would advise people to stay away from Bac Pansiyon to avoid stress and embarassment.
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- Also Known As:
- Bac Pansiyon Hotel Bodrum