Just got back from the Blue Moon Gumbet, and whilst we had a great holiday, that was due more to Gumbet and the people we met rather than The Blue Moon which is definitely a case of style over substance.
We arrived very early hours of the morning and were very impressed by the uber cool looking reception and the check in process, which was quick and easy. ( tip if you have any walking issues do not get a room on B5 or B6, as the lift does not go down to them and so you need to go down quite a steep sweeping stair case to reach your room)
The design of the public areas and the pool deck of the hotel more than tips a hat at the Art Deco hotels of Miami. Rooms were newly refurbished, but just not quite there yet. Little things like holes in the tiles in the bathroom where previous towel rails etc. had been, shower screen leaking onto the bathroom floor, badly patched ceiling where previous spotlights removed etc. I know these are all very superficial, but these kind of sum up the Blue Moon, it has ruined the ship for a penny of tar.
As in previous postings, I was shocked at having to pay for the in room safety deposit box, ( a price which varied depending on who you asked ) and even more astounded at being charged 2 euros per day for pool towels ( to be fair they were just small bath towels). Having been to Turkey 3 times, I have never had to pay for these facilities.
The hotel is in need of a big influx of staff, especially as Mehmet & Gokhan left the bar this week, and they were already understaffed then. Also, (and I know this sounds typically English), but the reception staff speak little or no English, but if the hotel is been marketed to the British package market, then this is something that needs to be addressed. Also the reception is woefully understaffed.
The season is now obviously well underway, but still the Blue Moon has only one bar open, as in reality the lobby bar doesn’t exist as it is never staffed. The nightclub and A la carte restaurant are not open yet either. However when the high season hits this hotel simply will not cope. The pool area will simply not be big enough to handle people sunbathing, people eating at the snack bar and people drinking at the bar. Never had much of a problem getting a sunbed as the hotel had taken delivery of a load of new beds, but if they get anymore, they will not have the space available, especially as the hotel is not on the beach, so most guests end up around the pool.
So to the food at the Blue Moon. The food itself was good and plentiful but there was very little variety. Everything seemed to be casseroles, but because none of the food was labelled, you were unsure what it was you were eating (I thought I was waiting for Steak when in fact I got liver). Deserts were impressive and plenty of watermelon on offer every day. Problem was Lunch and Dinner were both similar offerings. I like eating foreign food, but not the same thing every day. The pool snack bar had the best variety of food but was only open 1 until 4pm. So by day 3 we were bored of the buffet and so ended up eating out for the remainder of the week.
We did try to extend our room, as our flight home was at stupid o clock, but us, and several other guests were told us that the hotel was full. At this point most hotels would offer a courtesy room, especially as most flights were not leaving until 4.30am and we had to check out at mid-day before, but the best they could offer was a cold shower in the hotel gym which closed at 8pm.
The Blue Moon does have one ace up its sleeve, it’s views and cool design, which if the little issues could be ironed out, could make this THE place to stay in Gumbet. Yes the rooms are probably more Premier Inn that Banyan Tree, but for AI Turkey standards they are pretty good.
Plaudits also for Yonica the guest relations girl, who does her best to assist, but often comes up against brick walls with hotel management, along with Mehmet, Gokhan & Tariq who did their best with the bar facilities given to them.
The location of the hotel, i.e. not being in central Gumbet is not an issue, the dolmus stops right outside the hotel and for 2.75 lira, you can get to Gumbet or Bodrum, and the service runs until 5.30AM. Also the supermarket opposite the hotel is open 24 hours.
So would I return? To Gumbet yes undoubtedly, it is a beautiful fun part of the world but I am not so sure that I would return to the Blue Moon, which is a shame as it has the potential to be brilliant.
- Also Known As:
- Blue Moon Hotel And Resort