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“Lovely Holiday”
Review of Ersan Resort & Spa

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Ersan Resort & Spa
Ranked #8 of 98 Hotels in Bodrum City
Stoke-on-Trent, United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
“Lovely Holiday”
Reviewed 19 July 2014

We have just returned from a 2 week holiday here where part of our group got married. Contrary to all the really bad reviews on here the resort was lovely. Very clean and tidy with fridges all around the resort storing ice cold water. The animation team did not "stage" any of the pictures as previously mentioned in a review I read, there is always something going on if you wish to be involved in it. Josef in the animation team is brill.

There is staff everywhere, cleaning, gardening and generally making sure the whole resort is tidy. Reception staff deal with any problems straight away. There were not many English people when we were there, mainly French and Belgium.

The bar staff do let you have as many drinks as you want. There are lots of different places to eat throughout the day all serving different foods. The main restaurant is very clean and very organised, even has diet foods for people watching the waist line. Plenty of choice, only thing we found was that because the restaurant was so warm there was fans and air con going which made the food on your plate go cold quickly. Siddik is very helpful and friendly.

The rooms are very small, there were 3 people in our room, myself, my husband and our teenage daughter, due to the room size there were a few arguments! The balcony is also extremely small, where you can only get 1 chair on it. The showers are lovely though. If you have long hair the hairdryers do take a while to dry it.

The a la carte restaurants are also very good, plenty of choice. The only downside to this is that you have to pay for your drinks, which isn't good when your all inclusive. If you like to eat late at night the only choice is soup and bread which is available from 11:30pm - 12pm.

We found if you wanted a sunbed around the main pool you have to reserve it around 6am in the morning as they all go very quickly. There is always a bed available on the beach though. The Infinity pool is lovely.

The night life could be better. There is only 1 bar that is open after 10pm that serves all types of drinks, unless you go to the breeze bar where you have to pay for all drinks, The lobby bar is open late but only serves coffee and Wine. There is a show every night in the amphitheatre but no bar or tables there, so to watch the show you have to give your table up in the Pruva bar to watch this only to come back to fight for a table again. The staff in the Pruva bar, (memhet especially) are very nice. They went out of their way on the wedding night to make it extra special for the couple.

The Turkish restaurant serves lovely food at lunch time, Chicken curry is very nice, Merter is very helpful.

If you are going here on holiday you will have a nice time, please ignore the bad reviews it is an excellent place.

  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
6 Thank Cheryl L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ERSANGRD, Guest Relations Manager at Ersan Resort & Spa, responded to this review, 27 September 2015
Dear Guest,

Thank you for your positive feedback, which is our goal to achieve. It was a pleasure for us having you as our guest. Hope to see you soon again

Ersan Resort & SPA Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (293)
Date | Rating
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  • Finnish first
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English first
London
Level Contributor
101 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 19 July 2014

The Ersan have thought of everything. Low rise overlooking the sea with the mountains across the bay. Great pools. Could be out a Hollywood picture in the evening with the Palm trees silouetted against the horizon. Bars are brilliant, and free up to Midnight if you are all-inc.
Kids looked after and loads to distract them. They will stay all day on the water slides.
Lovely array of food in the buffet and a la carte if you want to go for something 'extra' special. terrific chef. Disco for the teens, and away from the accommodation so avoiding disturbance unless you want to boogie all night.
The town is not far away if you want the excitement of the multitude of bars and restauarants.
Sibel is very helpful and will introduce you to everyone. She is as bubbly as the resort's name suggests. speak good English as well as other languages. Best person to ask about trips around the region.
Put your mind at ease and all the staff to pamper you.

The people there make it special. A jewel to be found.

Room Tip: All rooms are great tbh..all tastefully, and stylishly, furnished. First floor has better view.
See more room tips
  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
3 Thank Side'li
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ERSANGRD, Guest Relations Manager at Ersan Resort & Spa, responded to this review, 27 September 2015
Dear Guest,

İt is always a pleasure to read such a positive feedback, as we try our best to satisfy our guests
thank you for your kind review, which will be forwarded to our staff.

Ersan Resort & SPA Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 July 2014

Our villa manager Ms. Cogce was marvelous and great person. She made the family happy and made our stay unforgettable. The food was excellent and the weather was so nice. The view was great and the place is so quite

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mohammed M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ERSANGRD, Guest Relations Manager at Ersan Resort & Spa, responded to this review, 27 September 2015
Dear Guest,

As the Ersan Resort & Spa team, we are very happy to have met you and thank you once again for your views reflecting your satisfaction with the quality of our services.

Ersan Resort & SPA Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 July 2014 via mobile

We have just returned home from a lovely holiday/wedding at Ersan. The tour rep Nicola was really friendly and helpful and put us at ease straight away when going through the wedding details. Gockee the guest relations manager was also really helpful, she couldnt do enpugh for us. All the staff were really friendly and helpful especially in the pruva bar and a waiter in the main restuarant, Siddik was outstanding. We were part of a big group and he always greeted us all with a big smile and he couldnt do enough for us. He works really hard and was very busy but took time out to speak to people. Brilliant. Big thank you for a fab holiday and an amazing wedding day which we'll cherish forever.

Stayed July 2014, travelled with family
Helpful?
5 Thank Stacey L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ERSANGRD, Guest Relations Manager at Ersan Resort & Spa, responded to this review, 27 September 2015
Dear Guest,

As the Ersan Resort & Spa team, we are very happy to have met you and thank you once again for your views reflecting your satisfaction with the quality of our services.

Ersan Resort & SPA Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Poznan, Poland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 July 2014

In brief, my holidays in Ersan Resort & Spa were wonderful and amazing, unfortunately just a week but I' really happy. I'll miss the most to animation team, they are very friendly, crazy and positive attitude for all. I liked everyone so much, but in my opinion Ferhat, Funda and Berke is the best animation, I'm sure that i will never forget about them. ;)

  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Klaudia K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ERSANGRD, Guest Relations Manager at Ersan Resort & Spa, responded to this review, 27 September 2015
Dear Guest,

it is great to know that you enjoyed Ersan Resort and appreciate the service and quality.
Thanks and hope to see you again,

Ersan Resort & SPA Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
tab
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 9 July 2014 via mobile

We stayed9 nights in this hotel.first must say it is a big nice hotel with sea view in any area of hotel with a lot of comfort and variety things to enjoy Ur holiday .I want to send my especial thanks to guest relations team miss gokce and nurdan because they helped us very much and friendly.they are so lovely and cheerful .and also to pruva bar team especially Mr Hakan and Levent .Overall the hotel is a ideal place with a nice aqua park,delisiouse food and good restaurants ,clean rooms excellent air condition and good entertainment team .
But
1: wifi of hotel :it is very slow at nights and u can use it just in lobby .
2:Except pruva bar in other bars u can not find all types of drinks .
3:aquapark is opened just 10-12:30and2-5and even in this period just 3 or4 slides were working

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank azin r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ERSANGRD, Guest Relations Manager at Ersan Resort & Spa, responded to this review, 27 September 2015
Dear Guest,

it is great to know that you enjoyed Ersan Resort and appreciate the service and quality.
Thanks and hope to see you again,

Ersan Resort & SPA Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Willebroek, Belgium
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 July 2014

We went on holiday the first week of july 2014 with our 3 teenagers. The views, the food, the warm welcome and service by Siddik Adogan in the main restaurant were very nice. Although the organisation to serve the drinks can be better. Our rooms were clean and fresh towels every day. We always found a spot at the beach even without putting our towels on a bed early in the morning.
Minus: the price of the drinks in the " à la carte restaurants"

  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank Ann N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ERSANGRD, Guest Relations Manager at Ersan Resort & Spa, responded to this review, 27 September 2015
Dear Guest,

It is great to hear that you enjoyed your stay at our hotel. Thank you so much for all your comments, it is really important for us.
Hope to see you again
Kind Regards,

Ersan Resort & SPA Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ersan Resort & Spa

Property: Ersan Resort & Spa
Address: Icmeler PK 357, Bodrum City 48400, Turkey
Region: Turkey > Turkish Aegean Coast > Mugla Province > Bodrum > Bodrum City
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Bodrum City
#5 Spa Hotel in Bodrum City
#7 On the Beach Hotel in Bodrum City
#8 Business Hotel in Bodrum City
#8 Luxury Hotel in Bodrum City
#11 Romantic Hotel in Bodrum City
#12 Family Hotel in Bodrum City
Price Range (Based on Average Rates): £
Hotel Class:5 star — Ersan Resort & Spa 5*
Number of rooms: 375
Official Description (provided by the hotel):
The hotel complex is specially designed and set in the lush green landscape of pine & palm trees with the view of Black Island. A magical oasis combining the crystal azure of the blue flag Aegean Sea waters with cornflower blue sky and traditional Turkish hospitality. For discerning leisure travellers this upscale resort offers comfortable accommodation, stylish restaurants and bars, trans-ethnic cuisine which brings a new meaning to all-day dining, a myriad of resort facilities and recreational pursuits, wide range of sports, modern meeting and banquet facilities, and flawless personalised service. It is the perfect choice for a relaxing vacation in the tranquillity of this Aegean resort, an ideal base from which to explore all the opportunities of the “All Inclusive” concept. ... more   less 
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Also Known As:
Ersan Resort And Spa
Ersan Hotel Bodrum
Club Ersan Bodrum

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