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Ersan Exclusive Resort & SPA
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Reviews (3,695)
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1,244 - 1,249 of 3,695 reviews
Reviewed 3 November 2008

Just back from a week in Club Ersan and had a wondeful time. ok this is not an English 5* hotel, but for the price we paid i was more than pleased. The hotel is beautiful. Food was fine, a bit repetative but even my little boy who is really fussy found something to eat every day, we didn't go hungry. Rooms were spotless and cleaned every day. The staff were great, apart from one member of the entertainment staff who was very rude. It was the last week of the season so was a bit quiet. The spa is to die for, whatever you do make sure you have a turkish bath it just made my holiday. The bad points are it is a bit outside of Bodrum although a bus picks you up from the front door every 15mins and only costs 2lira. Evening entertainment is crap, it was ok for one or two nights but that was enough, so a bit bored in the evenings.

  • Stayed: October 2008, travelled with family
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4  Thank deanoNorthernIreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ERSANGRD, Guest Relations Manager at Ersan Exclusive Resort & SPA, responded to this reviewResponded 13 September 2015

Dear Guest,

Thank you for your positive feedback, which is our goal to achieve. It was a pleasure for us having you as our guest. Hope to see you soon again

Ersan Resort & SPA Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 October 2008

we've just come back after 2wks at the ersan and we have had a fabulous time. This is actually our second stay at this hotel and it has just got better. Don't believe everything crap you read about this hotel, the food was lovely,staff brilliant- we had such a laugh with the animation team and our rep-Julien- was really nice. If you want a full english breakfast and english speaking guest go to blackpool- why go to turkey and winge theres nothing english about it? We had a fantastic time and are looking forward to next time.

  • Stayed: October 2008, travelled with family
    • Value
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    • Check-in / front desk
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4  Thank KrazyLady12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ERSANGRD, Guest Relations Manager at Ersan Exclusive Resort & SPA, responded to this reviewResponded 13 September 2015

Dear Guest,

Thank you so much for sharing your comments.
It is a pleasure to learn that you have enjoyed your stay.
We sincerely hope to welcome you back soon.

Ersan Resort & SPA Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 October 2008

we were quite pleased with this hotel in general but did have some issues. first we asked for a key for the safety diposit box and the key did not fit so they took the box away and never returned till the next day and then only pushed it back in the wardrobe and never attached it so anyone could have just walked away with it, so we never used it. The only inclusive bar was situated down by the pool the one in the hotel you had to pay for. entertainment was rubbish! did not start till 10.00 at night so very fed up in the evenings spent our time playing cards or watching tele in our room. to cap it all off my husband was really poorly on the last couple of days and when i spoke to others the same had happened to them. on the last day my son got ill and we have been back a week and my son and husband are still ill and i have been vomiting now to. Dont know if it was the pool, the food or just a bug. The hotel is very clean and our room was spotless. just a shame we are all ill so put a damper on the holiday really.

  • Stayed: October 2008, travelled with family
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2  Thank star08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ERSANGRD, Guest Relations Manager at Ersan Exclusive Resort & SPA, responded to this reviewResponded 13 September 2015

Dear Guest,

Thank you very much for your time and review about our Resort.
We take relevant measures to ensure a top quality service is delivered.
Please be kind enough to treat yoruself with another Ersan experience. We look forward to host you again !

Ersan Resort & SPA Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 October 2008

Never go to this resort if you have children. i have just come back on the 20th and i have to say im glad to be back home. My kids wanted to come back home on the 2nd day i was there. There was nothing to do with the kids and what was there it started at 9 till 10pm.

I also want to say that we was promised a seaview with balcony and what a joke a balcony the size of a postage stamp with tree branches hanging on to it facing some rocks. We also had 2 tickets for itailian and some other food and we never got none as these was closed. Most things was closed and the umbrellas what we had was for shade was getting taking away while we was sun bathing.

This place is half entertainment not full as stated. The food is the same everyday breakfast dinner and tea. Same every day i stocked up food in bodrum and for inclusive shouldnt of had to. The place itself was nice more for old people who wanna quiet place to spend time and relax.I wouldnt go back im gutted because it ruined my first ever time abroad and my daughters birthday. I read the reviews and i wish i had took notice but my own fault ive learnt my lesson. As i have said all was closed one bar open and had to walk half a mile there and back to the so called entertainment. Never again. Photos added soon

Stayed: October 2008
4  Thank papylon009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ERSANGRD, Guest Relations Manager at Ersan Exclusive Resort & SPA, responded to this reviewResponded 13 September 2015

Dear Guest,

It was never our intention to create such an unpleasant stay in our hotel. After your mail, now we can pay attention to every necessary steps about unsatisfied parts of your vacation.
We look forward to host you again !

Ersan Resort & SPA Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 October 2008

Stayed at the Club Ersan for a week in Oct 2008. We were lucky and got one of the rooms in the main building. The room was modern, clean but a bit on the small side. Our room was next to the stairwell and there was a lot of noise transfer from people going up and down stairs but after the first night we got used to it and it wasn't too bad.

The hotel is located in really well kept, beautiful gardens and the pool areas were lovely.
Compared to other all inclusives that i have stayed at, I thought the food selection at the main buffet was very good. There was a large selection of cold and hot foods and there was a much better selection of desserts than i have seen at other hotels. The hotel had obviously put some effort into the presentation of the food aswell.

Our room was cleaned everyday and linen changed twice during our one week stay, so no complaints there.

One thing to note is that the on site supermarket is VERY poorly stocked and is also very expensive.

For the price we paid i honestly think this was one of the nicest hotels we have stayed in. Yes, there are some minor issues with the all inclusive package e.g there is a charge for alcohol in the italian and turkish restaurants , only one bar is available for all inclusive, but overall we had a really enjoyable holiday.


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  • Stayed: October 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
2  Thank darwinaberdeen313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ERSANGRD, Guest Relations Manager at Ersan Exclusive Resort & SPA, responded to this reviewResponded 13 September 2015

Dear Guest,

It is great to hear that you enjoyed your stay at our hotel. Thank you so much for all your comments, it is really important for us.
Hope to see you again
Kind Regards,

Ersan Resort & SPA Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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