Where do i begin?! My partner and I came to this hotel as my brother recommended it, as he went to this hotel around 6 years ago and said it was beautiful! We arrived at the hotel at around 3am turkey time. The receptionist checked us in and gave us 2 warm bottles of water and a sandwich wrapped in cling film. We gave our luggage to a man who put them on a buggy outside and we ended up getting on the buggy and moving away from the hotel and around the side, the buggy going stupidly fast down a dark ally way where they kept the bins, we had no clue where we were. Eventually we got to our room, where the front door worked as our balcony and walk way to other guests rooms as well, if you end up staying there make sure you ask for a room that is higher up as we didn't even have our own balcony. We went into our room to find two twin beds pushed together to make a double bed with two individual quilts, we asked for a double room with sea view and so far didn't receive either. To make it worse, we checked the room to discover our bedside cabinets glass was all smashed and falling apart- dangerous! The toilet flusher was falling off the wall and when opening the toilet lid we discovered the toilet brush still sitting in the toilet! showers weren't powerful enough but it seemed quite clean. We stayed there the night, before complaining the next morning. When we asked for a room that we had payed for they seemed to be quite helpful in getting us another room. They showed us one room which had no sea view but a better room and another which we then settled for with a nicer room and sea view.
The actual building and pool area is very nice! but only go there if you want beat music in your hear while sitting by the pool. not very relaxing, dj was pretty horrendous. Also, expect to be bothered by people trying to get you to do the activities- hairdressers, photographers, people trying to get you on party boats as well as trying to get you to play sports with them all day.
Getting a bed at the pool was pretty easy, lots of beds, some better than others. The beds around the sea seemed lovely but we never actually went down.
The information they give you about the hotel is limited, we knew what time breakfast, dinner and lunch was and not much else, it wasn't till the last day before we left that we discovered there was a snack bar, no one told us.
Food, not great! It is buffet for breakfast, lunch and dinner and can be repetitive, ok for a week but I don't know if I could have eaten there for another week!
When going to the snack bar, we asked for two coca colas, we waited for half an hour before we realised they still hadn't arrived, we looked up to discover that the lady that we had ordered them from was just staring into space. My partner decided to go to the bar and get them himself and she stood right next to him and didn't say anything. The bar service was very poor.
Throughout the week there was always problems with our room. Our fridge didn't work so whenever we had water it would always be warm, we complained to reception, they sent up 2 different technicians whom which did the exact same thing, this involved opening and closing the fridge and saying 'it works now' the light wasn't even on and it was warm, the whole week! Also, make sure you get 2 keys otherwise you can't keep the air con on, you have to keep one key in the room to ensure the air con stays on!
If you pay for all inclusive, bare in mind that only water in the room is free, the rest of the mini bar you have to pay for, all inclusive drinks are quite limited to be honest, they tend to offer a lot of imported drinks which they charge for, my partner asked for orange juice and they tried to charge him for it.
The location of the hotel is ok. The best part was the boat, there is a boat that gets you from your hotel to Bodrum centre for 6 lira PP this was easy transfer but the hotel doesn't tell you about it, so you should ask about it. It is quite hard to find where the buses run from at this hotel so expect to spend money on taxis!
The entertainment at the hotel was ok, the bands were ok but after eating we would always have to watch them set up and test their microphones before starting, this would take to up to an hour. Then before they start there would always be kids entertainment called 'mini disco' this would involve one woman dancing with the kids in front of everyone everyday, unfortunately she only knew 6 songs so every night we would watch the kids dance to the same 6 songs, for a week, even the kids looked bored of it.
We found the biggest let down was probably the reception staff, we found them pretty rude and unhelpful. On our last day we wanted to find out what time our transfer was coming, they told us to check the information board, the information board was all in another language so we had no clue what any of it said. We went back to ask and the man told us to call reception again in the morning at 8am. We proceeded to ask how much money we had on the room to pay, he decided to guess and said 'about 50 euro' we didn't even give him our room number! So unhelpful! We called at 8am the next morning to find out about transfer and he was still behind reception, telling us to call back at 10am. After finding out our transfer time ourselves, we had to check out of our hotel room 12 hours before the pick up, so we asked for late check out.
They tried to charge us £80 for 6 hours of our room. We were not happy, we told them that our fridge was broken all week and we needed a room, the receptionist said they would give us a room if our fridge was still broken, we had just told him it was broken all week! Eventually, after speaking to their unhelpful manager we got a room until 6. Well, you should have seen this room. It was like walking into a cupboard! I swear it was staff quarters, it didn't even have a room number! We had a shower and quickly got out of there.
We had to laugh it off, it was just horrendous!
Overall, Would i return? Definitely not!
The staff is the biggest downfall of this hotel as the building and pool area is fine.
Do not waste your money!
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- Also Known As:
- Salmakis Beach Resort And Spa
- Salmakis Beach Hotel Bodrum
- Salmakis Hotel Bodrum
- Salmakis Bodrum