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“Do not waste your money!”

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Salmakis Resort & Spa
Ranked #6 of 98 Hotels in Bodrum City
Aberdeen, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Do not waste your money!”
Reviewed 16 July 2014

Where do i begin?! My partner and I came to this hotel as my brother recommended it, as he went to this hotel around 6 years ago and said it was beautiful! We arrived at the hotel at around 3am turkey time. The receptionist checked us in and gave us 2 warm bottles of water and a sandwich wrapped in cling film. We gave our luggage to a man who put them on a buggy outside and we ended up getting on the buggy and moving away from the hotel and around the side, the buggy going stupidly fast down a dark ally way where they kept the bins, we had no clue where we were. Eventually we got to our room, where the front door worked as our balcony and walk way to other guests rooms as well, if you end up staying there make sure you ask for a room that is higher up as we didn't even have our own balcony. We went into our room to find two twin beds pushed together to make a double bed with two individual quilts, we asked for a double room with sea view and so far didn't receive either. To make it worse, we checked the room to discover our bedside cabinets glass was all smashed and falling apart- dangerous! The toilet flusher was falling off the wall and when opening the toilet lid we discovered the toilet brush still sitting in the toilet! showers weren't powerful enough but it seemed quite clean. We stayed there the night, before complaining the next morning. When we asked for a room that we had payed for they seemed to be quite helpful in getting us another room. They showed us one room which had no sea view but a better room and another which we then settled for with a nicer room and sea view.
The actual building and pool area is very nice! but only go there if you want beat music in your hear while sitting by the pool. not very relaxing, dj was pretty horrendous. Also, expect to be bothered by people trying to get you to do the activities- hairdressers, photographers, people trying to get you on party boats as well as trying to get you to play sports with them all day.
Getting a bed at the pool was pretty easy, lots of beds, some better than others. The beds around the sea seemed lovely but we never actually went down.
The information they give you about the hotel is limited, we knew what time breakfast, dinner and lunch was and not much else, it wasn't till the last day before we left that we discovered there was a snack bar, no one told us.
Food, not great! It is buffet for breakfast, lunch and dinner and can be repetitive, ok for a week but I don't know if I could have eaten there for another week!
When going to the snack bar, we asked for two coca colas, we waited for half an hour before we realised they still hadn't arrived, we looked up to discover that the lady that we had ordered them from was just staring into space. My partner decided to go to the bar and get them himself and she stood right next to him and didn't say anything. The bar service was very poor.
Throughout the week there was always problems with our room. Our fridge didn't work so whenever we had water it would always be warm, we complained to reception, they sent up 2 different technicians whom which did the exact same thing, this involved opening and closing the fridge and saying 'it works now' the light wasn't even on and it was warm, the whole week! Also, make sure you get 2 keys otherwise you can't keep the air con on, you have to keep one key in the room to ensure the air con stays on!
If you pay for all inclusive, bare in mind that only water in the room is free, the rest of the mini bar you have to pay for, all inclusive drinks are quite limited to be honest, they tend to offer a lot of imported drinks which they charge for, my partner asked for orange juice and they tried to charge him for it.
The location of the hotel is ok. The best part was the boat, there is a boat that gets you from your hotel to Bodrum centre for 6 lira PP this was easy transfer but the hotel doesn't tell you about it, so you should ask about it. It is quite hard to find where the buses run from at this hotel so expect to spend money on taxis!
The entertainment at the hotel was ok, the bands were ok but after eating we would always have to watch them set up and test their microphones before starting, this would take to up to an hour. Then before they start there would always be kids entertainment called 'mini disco' this would involve one woman dancing with the kids in front of everyone everyday, unfortunately she only knew 6 songs so every night we would watch the kids dance to the same 6 songs, for a week, even the kids looked bored of it.
We found the biggest let down was probably the reception staff, we found them pretty rude and unhelpful. On our last day we wanted to find out what time our transfer was coming, they told us to check the information board, the information board was all in another language so we had no clue what any of it said. We went back to ask and the man told us to call reception again in the morning at 8am. We proceeded to ask how much money we had on the room to pay, he decided to guess and said 'about 50 euro' we didn't even give him our room number! So unhelpful! We called at 8am the next morning to find out about transfer and he was still behind reception, telling us to call back at 10am. After finding out our transfer time ourselves, we had to check out of our hotel room 12 hours before the pick up, so we asked for late check out.
They tried to charge us £80 for 6 hours of our room. We were not happy, we told them that our fridge was broken all week and we needed a room, the receptionist said they would give us a room if our fridge was still broken, we had just told him it was broken all week! Eventually, after speaking to their unhelpful manager we got a room until 6. Well, you should have seen this room. It was like walking into a cupboard! I swear it was staff quarters, it didn't even have a room number! We had a shower and quickly got out of there.
We had to laugh it off, it was just horrendous!
Overall, Would i return? Definitely not!
The staff is the biggest downfall of this hotel as the building and pool area is fine.
Do not waste your money!

  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
8 Thank ella w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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  • Sleep Quality
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English first
Sydney, Australia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 July 2014

We have stayed twice in Salmakis Hotel in winter season. First time we booked there because of the location. We were so impressed with the hotel service and facilities. The turkish bath, pool, and tennis courts are great. The hotel restaurant was affordable and the food was made fresh. The staff was so friendly too.The kids especially loved the hotel so much and they insisted to come back again and so we did in two weeks. It was the same satisfaction if not better.

  • Stayed January 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank zubeyir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belgrade, Serbia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 July 2014

We spent 11 great days at Salmakis starting from June 20th - we took all inclusive service, since we were traveling with our 10 month old baby.
Had a sea view room - perfect by days, and at night little noisy because of the disco ships at the sea - but after you close your balcony door, you sleep like a baby. Nights were hot - so we had our air condition on entire night, especially because we had to close the balcony door because of the noise. We had a big king bed and a baby cot for our little one - but did not use it, since the bed was so huge - so we all slept together.
Rooms are in old Otoman style, so at first site it seems that the rooms are a bit outdated and need a refreshments, but the entire hotel is in same style, so we believe that that is the décor that follows the style of the entire hotel.
We did not use nor attended any animation shows - just were not interested, so cannot comment that.
Hotel has a beautiful lobby, where we have spent time for the afternoon coffee, plaid some billiard, or table tennis.
We thought that we will have problems when taking our baby to the beach using strollers, because the entire hotel is in a cascades - so a lot of stairs, but there are lifts everywhere, so we had easy access to the hotel beach and the main restaurant. Staff is very friendly, willing to help and very hospitable. Food, hospitality, cleanness and baby friendly - everything deserves a high ranking. Sea was a bit cold for our baby at first, but from June 26th, we were able to take him for his first swimming in the sea in the afternoon. Until then, we have used the pools - which are clean and the water is warm, so our baby enjoyed. Hotel is perfectly located - just a ten minutes walk (with baby strollers) distance from Bodrum marina, where in a supermarkets you can find everything for your baby (diapers, juices, baby food), so no need to bring that from home. Taxi from Bodrum to the hotel is 10-20 Liras (3-7 Euros) (depending from which taxi station are you departing from), and the Dolmush vans are ok as well (we did not used them, but heard that they were ok) - they are 1 Eur per person.
Food was excellent, a lot of salads, fresh fruit, pastry, had no complaints and were really satisfied.
All together, we would be glad to return to this hotel again, as we are really satisfied with everything.

Room Tip: Sea view rooms :)
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  • Stayed June 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank MarijaKoKa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guernsey, United Kingdom
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 14 July 2014

Really not worth the trouble of going here. I stayed here for a week and a half with a few of my family a few weeks ago.

First, we needed two rooms to house the whole of my family. We asked that these rooms be next to each other several months in advance, and repeatedly emailed them, but they failed to reply, and by the time we got there, sure enough the rooms were on different floors, and a good 2 minute walk from each other. It took the reception two days to deal with this request.

Second, the reception staff. I can understand if they don't speak flawless English, but they failed to deal with our basic requests. Like the room thing above...whilst they were dealing with that, every time we asked them anything, they said "yes, we're trying to find you two rooms next to each other". How that stopped them from telling us how to get a taxi, or when the restaurant opens, I have no idea.

The holiday was originally meant to be a diving based trip, but the diving organization with a stand at the hotel was atrocious...i didn't feel safe at all, which when you're 10m underwater, isn't great at all. Not their fault really, so I don't blame them too much for that.

Other than that, my only other minor complaints was that my room smelt of cigarette smoke after it had been cleaned (non smoking stickers appeared in the rooms soon after), you need to put your room key into a slot to activate electricity in the room (why do hotels do this???), and our air conditioning started leaking water if we set the temperature too low. At times the waiting staff were a bit unprofessional...but that never bothers me too much anyway.

Other than that...the pool was great. The cocktail bar was great. The food selection was pretty great...i'm usually not too fussed with food, so I loved it. You are a 10 min walk downhill to the town, and if that sounds too exhausting you can get a water taxi or bus (both are cheap). I usually spent most of the day lounging by the pool though.

If they sorted out the reception desk staff, i'd happily come back.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
1 Thank James L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 July 2014

Lovely clean hotel,with excellent staff,we stayed for one week all inclusive with Jet 2 holidays.Excellent value for money. All the wines were very drinkable, and good selection of cocktails. The food and beverage manager was around and about all day, every day, he was watching his staff, and looking to see everyone had everything they needed.
We will definately go back next year. Large clean bedrooms, fresh good towels every day.
Well done Salmakis !!!
Fiona Morpeth

Room Tip: Sea view a must
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  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Fiona D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 July 2014

I have just returned from one of the best holidays I have ever had at it was all down to the Salmakis resort! The rooms, food and service was all first class, the entertainment on the night was brilliant and if I ever had a problem the reception staff were quick to deal with it! I would like to thank the bar staff and the waiters for there excellent service, the chefs for the delicious food with a different variety each meal made going all inclusive the best choice! and of course the very friendly animation team who me and my girlfriend made very good friends with and made our stay that extra bit special, thanks to Phillip and our other friend who played water polo and took us out on the night trips.

Great holiday, will defiantly be returning to the Salmakis, KEEP UP THE GOOD WORK!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Darrin F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norwich, United Kingdom
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 2 July 2014

stayed in this lovely hotel for 2wks in June 2014. rooms were nice and kept clean. Staff can not do enough to help you and all seem to work incredibly hard! There is something for everyone food wise,we especially liked the beach bar for lunch as the food was cooked to order. We didn't use the pool as we like to swim in the sea which was delightful. The hotel is in an ideal location for Bodrum a water taxi takes you into Bodrum for 6TL if not a bus at the top of the bank for 3TL.
My only grievance as an animal lover is the poor little cats they are starving and are not cared for at all not even water for them, one little girl was beside herself when 2 of the kittens were left to die! very upsetting. It is left to the guests to find food for them,thankfully a lot of us did that. It is a shame as it is nice to see cats when you walk through the gardens. Apart from that I can not wait to book this hotel for next year!

Room Tip: pick a higher floor with a balcony to be a bit more private
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Susie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Salmakis Resort & Spa

Property: Salmakis Resort & Spa
Address: | Bardakci Koyu, Bodrum City, Turkey
Region: Turkey > Turkish Aegean Coast > Mugla Province > Bodrum > Bodrum City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#3 Business Hotel in Bodrum City
#3 Top resorts Hotel in Bodrum City
#4 Spa Hotel in Bodrum City
#6 Luxury Hotel in Bodrum City
#6 Family Hotel in Bodrum City
#7 Romantic Hotel in Bodrum City
Price Range (Based on Average Rates): £
Hotel Class:4 star — Salmakis Resort & Spa 4*
Number of rooms: 213
Reservation Options:
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Also Known As:
Salmakis Beach Resort And Spa
Salmakis Beach Hotel Bodrum
Salmakis Hotel Bodrum
Salmakis Bodrum

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