Where to begin arrived on late flight and no one was there to meet us at reception had to wait 30 mins stayed 1 week ate out everyday spending far too much money as food was terrible at hotel even had to go searching around to find someone to serve a beer!!! As for the rooms the junior suites are a disgrace nothing worked nothing was clean! Fair play they moved us to a much better room with great views and 2 lovely balconys however none of the teles worked the outside light never worked the room wasn't cleaned once all week and never even got clean towels proper joke, 2 couples actually stayed for 1 night and left to go somewhere else it was that bad. Very difficult to communicate with staff as English was very limited. Bitez on the other hand is beautiful and will definitely be returning in the future the restaurants are lovely and the staff are very warm and friendly. But we certainly won't be staying at amarissa it's that bad low cost holidays will be getting a letter 5 star my a**e 2 tops.