NEVER AGAIN!!!!!! Bitez is a lovely resort but Summer Gardens is appalling to say the least. Went with my husband from 8th - 19th September 2013 and were given room 709 which is situated almost above the kitchen and restaurant and overlooking a side road. At 7.30 every morning we were wakened (not that we got much sleep) by the power supply to the kitchen being switched on with an almighty bang. There was a constant buzzing sound from the normal kitchen supplies i.e the fridges/freezers and the air conditioning unit sounded as if you were back in the UK and there was a gale force wind outside. For the first 2 days the 'cleaners' turned up at 16:45 and 18:20 to clean our room which consisted of them emptying the bins only. We did comment about the lateness as on the second occasion we were in the process of showering and changing to go out. The apartment itself was a studio but we had to move one of the beds to get the 'balcony' door open. We could not use it for self-catering even if we wanted to. The balcony was all of 2.5 feet wide (not joking) and the table was knee high. The room was very dilapidated and one of the shower doors kept falling off. No point complaining as we did about the buzzing noise but 'they' couldn't hear anything (must have been deaf). Towels were changed every day but the sheet only once during our 11 night stay. Pool area very crowded with sun beds all over the place, but that was down to the people moving them to suit themselves even if they were in the pathway of other people. Staff not very friendly and all looked as if they couldn't be bothered. It's the first time we have ever been away and haven't left tips for the bar staff and cleaners - the only tip I would give them is to 'cheer up and try and make people feel welcome'. Bitez is a lovely resort with lots of nice restaurants although there is a bit of hassle to 'come in here'.
- Reservation Options:
- TripAdvisor is proud to partner with Jet2Holidays , Expedia, LoveHolidays, Travel Republic (UK), Booking.com and Hotels.com so you can book your Summer Garden Apart Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Makumba Summer Garden Bitez
- Makumba Summer Garden Hotel Bitez