Don't go to this hotel!!!!! My partner and I arrived at the Summer Gardens on 9th September for our 2 weeks stay and returned last night , and have to say ...and believe me was very happy to do so........we booked this hotel on the advice of the travel agents, we wanted a cheap and cheerfull break but believe me it was nothing like cheerfull!!!!......having read the reviews on here we went with a heavy heart, and on arrival .....that's what we had......we were shown to our room (happy we were shown upstairs )...only to find studio 705 above the kitchen/laundry the noise from 7am was terrible ....the studio was dirty, smelly, the bathroom was disgusting...the shower was covered in mould, and when we closed the shower door .the grime and dirt was thick and could be scraped off...the toilet was smelly and badly marked, and the sink could be moved about, and the shelf was very loose all these should have been sorted before guests moved in.....now lets start on the living area.....it states the kitchen is fully equipped, yes most things were there but was again dirty, when I opened the fridge the little freezer door was missing and the inside was dirty, the chopping board was orange ingrained stained dirty and unusable, knives and forks had food still stuck on them, the only clean item was the toasty machine, there was a 2 ring cooking unit and havin moved it to plug this in only to find dust underneath that you could write you name in which I have to say was everywhere through out the room, now the SUPER DOOPER 2ft balcony......that was a disgrace our table was knee high, that and our chairs had to be on a tilt with 2 legs on a different level to the balcony tiles......even putting a mug of tea on was lethal in case it slide off and scolded you or your partner, .....the cleaners never came to our room before 6pm, when In fact most of the time you were getting ready to go out for a meal, we did get clean towels every day, but I did leave our used ones beside the door so they had no choice, beds were changed every 3 days, bins every day, but as for cleaning the rooms we never saw much of that in the two weeks we were there,.....we ate a couple of lunch times at the pool bar which was ok, but as it was a male staffed bar (well there was a lady there now and again )...but a couple of times when we wanted to eat there at night but it was taken over by very loud football on the tv, not the kind of thing you want when you're eating your meal, but have to say football took over the whole bar!!!! we went to Bobbys restaurant once and that was enough, pushy wasn't the word....we ate at the beach were there was some lovely restaurants and food good, the best being The Lemon Tree and Red Dragon, but we did find the Blue Moon just beside the summer gardens....lovely food, cheerfull staff and reasonable priced food, and the New Peking Chinese was also very good......Bitez is a lovely place and will go back, the beaches are lovely, and the peaple are so friendly,....it's a shame this hotel is so bad, we were not happy but decided to make the most of a bad job, as didnt want it to spoil our holiday...and have to say in all the times we have gone on holiday have we never had to pay money to use a room for a shower before we leave for the airport, as we had to give up our room at 12 it was 6hrs before the pickup bus came and had to have a very much need shower so we paid it,,,,and many peaple who we spoke to felt the same, the location is perfect, minutes from a lovely beach, super cheap shop right door that has everything you need, weather perfect,...we did go around some of the other hotels for a look around, and found some realy lovely clean ones so we can return to Bitez and no we will enjoy our next holiday with ease!!!!?....Would I go back to the Summer Gardens.....NEVER!!!!!.....Would I recommend this hotel....NEVER!!!!!!!!, havin been and stayed there the bad reviews are as they say the hotel is....dirty and run down, but it hasn't put me off goin back.....just NEVER to the Summer Gardens.
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- Also Known As:
- Makumba Summer Garden Bitez
- Makumba Summer Garden Hotel Bitez