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“Enjoyable stay”

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Queen Boutique Hotel
Ranked #17 of 40 Hotels in Bitez
Yorkshire
Level 5 Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Enjoyable stay”
Reviewed 15 September 2013 via mobile

We stayed at the Queen Apartments in August. We found the apartment to be quite spacious for two people with a large balcony with a nice view of the boats. The apartment was cleaned every day and the sheets and towels were changed very frequently. We found the apartment to be on a par with most others we have had in various resorts in Turkey, no better but no worse. We bought mugs locally as there were only small cups and I cant comment on the cooking facilities as we didnt use them. The pool area is clean and attractive, although there are only 20 sunbeds for 16 apartments, so we struggled to get one for the first week. Irritatingly, people would put towels down and then disappear for the day, despite signs that reserving sunbeds was prohibited. We had a warm welcome from the owners but this became tepid during the first week as comments were made by Saff about us not using the restaurant. This may have been a joke but it made us uncomfortable and we felt that we were being forced to eat there. This was not a hardship as the food is lovely but I really didnt like feeling as though I had no choice in the matter.
We ate there four times and this seemed to appease him.
We found the extras at the Queen to be expensive. Expect to pay £90 for the safe and aircon for two weeks and £10 per week per gadget for wifi that doesnt work unless you are in a specific spot by the pool. Wifi is free in all of the other restaurants so just wait to check your email etc when you are in the beach or out in the evening. The aircon was adequate but I think it is ready for a service. We had to have it at 18 degrees to cool the room whereas we usually find 24 sufficient. The shower was good as we always had hot water whatever time we showered and the beds were comfortable. They are twin beds that have been pushed together but the mattresses have been placed horizontally to the bases. I found this very uncomfortable on the first night but I stripped the bed down and remade it so that we had a mattress each and it was very comfortable after that.
The service is excellent with the two young staff and the owners daughters being very attentive. The apartments have a lot of return visitors and you feel encouraged to socialise. Fine if that is what you want from your holiday, but myself and my husband go away to spend time with each other, not strangers. Because we kept to ourselves, Saff frequently asked if I was sad or in a bad mood. It got a bit wearing. We did enjoy our holiday at the Queen and the negatives were only little niggles and we would recommend the apartments but I feel they are better suited to people who go on holiday to make friends.

  • Stayed August 2013
    • Value
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    • Cleanliness
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Helpful?
Thank ChristeveYorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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126 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Italian first
  • Turkish first
  • Any
English first
bromsgrove
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 8 September 2013

Just come back from Queen apartments had the best relaxing holiday had for a long time .The hotel was clean well run Saffi and Ann were very nice so were their girls also Alim and Rhianne nothing was to much for any of them. The view over the Bay Of Bitez was brilliant the trek up the hill was a bit much sometimes but the Dolmas bus drop you outside if u like.The resturants in the town were great and food very good .The food at the apartments was always fresh and well served. Looking forward to returning next year met some nice friendly people there. Thanks to all for a brill holiday

  • Stayed September 2013, travelled as a couple
    • Value
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Helpful?
1 Thank susanbromsgrove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 September 2013

This was my first visit to bitez, having stayed previously in altinkum three years ago.
From the moment I arrived my stay at the queen apartments was a very memorable one. I travelled with my friend and neighbour who has stayed at the apartments before. When we arrived at 12ish in the evening we were given a very warm welcome from saffi and his wife Ann. Our cases were carried up to our room while we had a quick drink in the bar. The rooms were nice and airey and a lovely balcony view of the sea. The pool area was lovely, spotless and not too busy that u were fighting for sun beds. If you wanted a drink or snack by the pool it was brought up to you. The views from the pool area were amazing. Went down to restaurants on front,salamakis chinese is a must, lemon tree is nice too. If you are going into gumbet you must try cute caspers restaurant and they will take you home free of charge. A lot of the time we ate in the restaurant at the apartments. The food was second to none, there was a gud choice for breakfast and evening meals were great value for money and very generous portion. Try the steak pie,salmon,pizza and my favourite was roast beef dinner on Sunday. The staff alim and rhianne are lovely and nothing is too much trouble. Saffi and Ann are so helpful and will help you anyway they can,they always go the extra mile for you to make your stay a memorable one.Their 4daughters were also at the apartments every day and are a credit to them , lovely girls.
I am from Baxenden , near accrington and saffi kept saying accrington Stanley. He is quite a character, full of cheer all the time and friendly banter.
Also met some really nice people from Ireland, robin and adrienne, and a lovely couple from Birmingham.
Would definitely recommend these apartments !!!!
Will be visiting again soon...
Fionna from Baxenden , Lancashire

Room Tip: Room 106 excellent views on first floor.
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  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Fmcilroy68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
060495, Owner at Queen Boutique Hotel, responded to this review, 11 September 2013
Thanks for the lovely comments. Its much appreciated.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 4 Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 6 September 2013

My original review was not allowed on here because the claims of 'fraud' .... so I'm going to have to tone down the content of my review so that it can be published for everyone to see.

The original review will be posted else where, try searching on Google properly for this hotel. But in short, I'll summarise this review;

1) The staff are very rude, both wife and husband (owners)
2) They think it's acceptable to charge £10 for wifi, per device.
3) They think it's acceptable to charge £35 for A/C per week.
4) They don't care about your reservation details if you have booked elsewhere.

Quite simply, this place is shocking. It's a real shame as after heaving read so many good reviews on here we thought we were going to a really nice hotel. However, we didn't even pass the reception area and ended up staying else where, not too far from here.

Save your money, your frustration and your holiday, go elsewhere.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
11 Thank MrADeveci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
060495, Owner at Queen Boutique Hotel, responded to this review, 11 September 2013
Firstly this is a very unfair review as this 'person' never actually stayed at our apartments, so how can he comment and give unfair marks for 'cleanliness' 'sleep quality' 'rooms' and 'service'? If you read his review, he never even passed reception so how can he comment when he never even saw the rooms or pool area and our service.

What this 'person' forgot to mention is that their booking was for 4 people, but when they arrived at reception there was 5 of them. I explained that as their booking was only for 4 people they would have to pay extra for the 5th person. As his wife had already been rude to us (the owners) they then decided to go elsewhere.

It is by agreement with the tour company for air conditioning and wi-fi to be paid locally as is advertised in the brochure. As most of our guests are made through a tour company, how can they say that we do not want tour company guests? But please remember if you book for 4 people then only bring 4, or be prepared to pay the extra.

We would like to thank all of our guests who have sent in a good review, it makes all our efforts worthwhile, but also we would like to thank all our guests whether the review is good or bad.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hartlepool
Level 4 Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 1 September 2013

The apartments are up a hill just out of the centre, we found this to be a bonus as the views from the restaurant and pool are fab, but for those with any form of walking issue might be a problem. The rooms are ok, the air con very welcome ( payable extra). The pool area small but never over crowded. The staff are a delight and never in your face, apart from Saff the owner who is very excitable and somewhat straight talking but always with a smile and a twinkle in the eye. Ann the owner is very very helpful and will go the extra mile to ensure you have a great time. Bitez itself is mainly a seafront stretch of restaurants and getting past them can be a pain. We tried a few, the Almera being very nice and found a few behind the Mosque which were also very good. Some of the nicest food we had was actually in the apartments own restaurant and had we be staying for an extra week would probably would not have left the apartments for food, and as we are both 'foodies' this would not be a decision taken lightly! If it had its own restaurant review I think more people would search it out to avoid the rat run on the beachfront.

Cheers to Ann Saff and Staff for a great weeks break!!!!!!!!!!!!!

Room Tip: If you do want the beach, try the beds at the Mayflower which is an ok place for lunch but not for a...
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chimpchoker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stafford, United Kingdom
Level 3 Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 31 August 2013

This was our first visit to Bitez , second time in Turkey. We both very much enjoyed our stay in Bitez. Our time at Queen Apartments was relaxing. The room was great, with a terrace providing some views of Bitez and across the mountains. We took advantage of the air conditioning which is an extra cost but fairly reasonable and much appreciated. We were also able to book the room for some extra time on the day we were leaving which helped us enjoy our last day. The staff at Queens are helpful and friendly and try to cater to everyone's needs within reason...although I had a particular desire for banana ice cream all holiday and this was duly bought for me. I didn't have time to eat it all sadly. Saff who is a young 51 will always keep you laughing, and probably tease you about whatever accent you have. As we are from Stafford we were the yam yams for the week
. Anyway, to sum up, friendly, relaxing and a fairly quiet apartments and resort which is what we
wanted. The walk down the hill takes about 4 minutes. There is always a lovely breeze/good wind!

Room Tip: Room 105 was great for us. Cool terrace, nice view.
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank janerogers16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manchester,uk
Level 5 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 27 August 2013 via mobile

Ok as other reviews say the hill is hard going especially in the august heat but what a wonderful place to stay. Fantastic service, amazing views. Apartments clean and spacious. pool area spotless Great food. We will be back

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank heathertony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Queen Boutique Hotel

Property: Queen Boutique Hotel
Address: Gun Donumu Mevki Halilim Cad. No 3 | Bodrum, Bitez 48400, Turkey
Region: Turkey > Turkish Aegean Coast > Mugla Province > Bodrum > Bitez
Amenities:
Bar / Lounge Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#4 Romantic Hotel in Bitez
Price Range (Based on Average Rates): £
Number of rooms: 22
Official Description (provided by the hotel):
Queen Boutique Hotel ... more   less 
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Also Known As:
Queen Apartments Bitez

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