Firstly, the good points:
1. Beautiful looking hotel & classy resort
2. Excellent accommodation
3. Fantastic housekeeping
4. Great breakfast service only
It’s a Turkish resort, classy with a picturesque marina. Nice sea-front restaurants & bars with friendly staff there - check out - Paradisio run by a lovely French lady for great mojitos & snacks - and not a football shirt or pint of Boddingtons in sight! It’s touted as the 'new San Tropez'.
Unfortunately, now the bad points:
1. IT IS EXPENSIVE! Yes, yes it’s a boutique hotel, but they wanted to charge £8 for a small beer. Our advice is to turn right when leaving the rear entrance of the hotel facing the marina, for cheaper fare the further you go (whilst avoiding the 'Euro Trash' crowd). If you wish to drink at the bars to the left of the Palmira, be prepared to be severely fleeced.
2. The Divan Palmira itself. Firstly the staff.
Although on the surface there are some well intentioned gestures, there seems to be a lack of clear information on how to administer basic procedures e.g.
The staff did not seem inclined to (basic) problem solve - or step outside of the job remit. Acceptable in a 3 star but 5 star? no way. (and I’ve stayed in many 5 stars)
Not being initially informed by reception that taxi transfers are added to the room bill and not settled with the driver - we were told that our excursion into Bodrum would be set at 60 lira, the taxi turned up, and we paid the driver on arrival. Then on checking out they told us that the fare was charged to the room! Thanks for informing is folks! Then not acknowledging the misunderstanding by arguing. At least from our side we acted professionally.
Confusion from staff as to how pool-side refreshments are paid for. Complicated process obviously.
Lack of general attentiveness from pool-side staff - who seem entirely focused on serving Turkish families who provide 50 lira tips - the rest of us who fancy the occasional cappuccino were clearly not consuming enough to warrant an attentive service! One girl actually ran past when I tried to attract her attention for a coffee, nice. A couple of other times, we were ignored completely.
Staff bless them seemed fazed by simplest enquiries like 'is there a local bus service' & 'can we get a taxi to Bodrum?' Confusing, I know.
To cap it all off, there was a guy at the hotel with a swastika tattooed to his wrist. Magic.
Overall summery great weather, lovely food and drink in the marina, rubbish hotel staff and service.
- Official Description (provided by the hotel):
- Divan Bodrum Hotel is an oasis of casual luxury and serious serenity, a boutique hotel in one of the most exclusive corners of paradise that was named "the Most Excellent Charming Hotel of Europe and the Mediterranean" by Conde Nast. This exceptional distinction reflects the hotel's uniquely personal approach to guest comfort and satisfaction and its flawless combination of luxury and simplicity that allows guests to both get away from it all and have it all. Luxuriate on the private boardwalk, lapped by gentle waves or relax by the pool sipping a perfectly mixed cocktail with nothing more on your mind than which of our talented chef's tempting creations to enjoy for dinner. ... more less
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- Also Known As:
- Divan Bodrum Palmira Hotel Turkbuku / Golturkbuku
- Divan Hotel Bodrum
- Divan Bodrum Turkey/Golturkbuku