We have just returned from The Bodrum Beach Resort, Gumbet. We were there in a party of 9 altogether (3 lots of 2 friends and one family of 3 including 2 children) from Sept 20th to Oct 4th. As we booked before this hotel was finished we were waiting on the reviews and reading them up until the day we went. I try not to think too much into the bad reviews knowing everyone's preferences are different but I did find them interesting to read, leaving me not really knowing what to expect. We arrived early hours of the morning, flights and transfers were spot on. We all checked in separately under our own booking references, we had requested a room on a high floor, with a pool view and next to our friends, we could not have gotten more than we asked for, our rooms were perfect and we were very happy. 2 of our friends had a room through the underpass and on the other side of the road, that wasn't too much of an issue but their room was not as nice as ours. The issue started when the last of our friends (the family of 3) checked in. They had booked their own holiday so had there own booking reference. We did email the hotel well in advance of the holiday asking to be near to each other. It started by the guy on reception telling her she had to share our room, yes we had a room big enough but that's not the point her holiday booking was separate to ours and we did not want to be cramped in one room for the 2 weeks. When she refused to do that they give her a room at the other end of the resort, it could not have been further away if they tried! She was not happy with the room or location and to make matters worse the front door did not lock and the balcony door to what would be the kids room was broken and would just slide open. When she went back to reception the guy told her it was tuff, the hotel was fully booked and to find another hotel. Not what you want to be told at 2am when just arriving in a foreign country. We phoned the 24hr out of hours line who were also no help by saying there was nothing they could do. After 3 hours of traipsing back and forth she decided to give up for the evening, say in one of our rooms and see the rep in the morning. The hotel was not fully booked as a lot of people were still arriving and checking in so at the time of complaint could have been allocated a different room. That first night was a nightmare and we couldn't believe what was happening. We saw the rep at 9am the next morning who knew of her situation and had arranged a different room for her, this room was in the main hotel which she was happy with and decided to put the first night behind us and not let it put a dampener on the holiday. Our room was perfect in every way, one bedroomed apartment which had a double bed in room and a bunk and settee bed in lounge area. It had table and chairs and a kitchen area and the bathroom. It was a huge room and especially for us 2 people but weren't going to complain at that. The air conditioning worked fully also. Seeing the different rooms we had between all of our party I can understand why people would not be happy, guess we just got lucky!!
The pool area was lovely, the pool a good size and the slides fun. We never did venture over to the relaxing pool as we were so close to the main facilities. There was always a member of our party who was up early to put the towels on our bed but we were wanting 9 together. The music around the pool was very poor, you could not give requests, the songs were unrecognisable other than the one 'slit your wrists' cd they had which was full of Lionel, Whitney and Celine Dion. They could never find a happy medium with the volume, it was generally too loud and you couldn't hear people talk. The pool bar was ok, only good for the free drink. The barmen were so miserable, they would only fill your drinks half and were not happy if you asked them to fill to the top and yes the bar reeked, it was disgusting!! I would recommend the Turkish bath, it was a nice and relaxing way to start the holiday and prepare for tanning. Hotel is set in a very good location, right on the beach front.
Onto the food... I had never done all inclusive before and really did not know what to expect. Breakfast had a good choice, breads with a toaster and panini machine, cereals, fruits, cooked meats, Omelettes, pancakes and more. Dinner and tea were pretty much the same most days. The chicken did not seem to be cooked properly on most occasions. My plates were carb filled at each sitting. The ice cream counter was amazing and I was very impressed in the first week the bottled water which meant I could drink loads throughout the day which I like to. After the first few days of all inclusive you do get a bit sick and gets very repetitive but just got on with it. There were a lot of flies which put me off too. We were very disappointed in our second week to find they had ran out of bottled water, they'd cling filmed the pizza and breads oven up and they ran out of the ice cream. You could really tell they were coming to end of season which I think is terrible when you've paid the price you don't expect anything different. There was another 2 weeks before closing for season so we were thinking about the poor people still arriving. We ate out a few times at Windy Bay where the food was gorgeous, friendly staff and excellent Value for money.
One final thing I'd like to mention which would be the only reason putting me off going back to Gumbet is the amount of stray dogs!! I do not like dogs and felt so uncomfortable with all the stray dogs around the beach front and making there way up the streets inland a little. I've never known any when I've been on holiday before or to Turkey but there were loads of them which really spoilt my walks around the resort/streets and beachfront.
Overall I am glad I went, had a lovely holiday with lovely company and the hotel did us justice. If it wasn't for the many stray dogs yes I would go back.
Sorry for the long review but hope you found it useful.
- Official Description (provided by the hotel):
- Our personnel, specially trained to give you all that is expected of an unforgettable holiday, promise you tranquility, fun, happiness and comfort. You can bask in the sun and relax in our private beach only 100 meters away from the hotel.Our hotel has a modern design consisting of a main, and 11 separate buildings, offering you two alternatives for 4-star comfort:• Standard Room Standard rooms with a maximum occupancy of three guests offer a double bed or two single beds, and an extra folding bed on request. Features include parquet floors, bathroom, LCD TV, mini bar (water at check-in), direct dial phone (at charge), split system air conditioning, balcony, and safe box (at charge).• Large RoomSpacious rooms with a maximum occupancy of four guests offer a double bed or two single beds, and a bunk bed. Features include parquet floors, bathroom, LCD TV, mini bar (water at check-in), direct dial phone (at charge), split system air conditioning, balcony, and safe box (at charge). ... more less
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