To put my review in perspective - deducting the cost of the flight, this hotel, half board, costs much the same per week as it costs to pitch our touring caravan for the week in the UK without food/cleaner/pool etc etc!! It's a basic, budget hotel and our expectations were at that level, we don't choose to pay the higher rates for the more upmarket ones.
We got off to a bit of a disappointing start when we arrived late evening to be told the hotel had been overbooked and we were to stay in the next door hotel for one night only. We had travelled all day, are not spring chickens, were tired, hungry and a tad peed off and didn't want to waste our holiday time moving about. We booked this holiday almost a year in advance giving them plenty of notice that we were coming!! We didn't want to rummage through all our luggage finding toiletries and clothes to go out that night, only to have to spend the next day bundling them all up again to move back, We protested until the Manager appeared and, whilst I'm not sure what went on behind the scenes, a room was finally vacated, cleaned and made available to us within an hour. We were offered free drinks at the bar whilst we waited.
Once this was behind us the rest of our stay was lovely and despite our initial complaint, the staff were completely courteous and helpful to us thereafter. Our room was bright, spacious, had a comfy king size bed, clean linen every three days, small balcony (which is usual in Gumbet, we only dry our washing on them). Bathroom was spacious, hot showers any time of day, liquid soap provided on the sink and in the shower. No sink plug, often the case in Turkey, I always carry a universal one. The shower head also had an adequate wall holder so the portable one I also carry with us was not needed.
Breakfast 8am - 10am was mainly Turkish with the addition of omelettes and breakfast cereals, fruit squash and English and Turkish tea and coffee. Dinner was 8pm - 10pm and whilst this was adequate and edible, it was a little limited in choice. But, as I said above, no less than expected for what we paid. The dining area is clean and the staff quickly cleared tables. If you prefer, you can also buy food from the hotel menu, but we didn't try this.
The staff were polite, helpful and professional at all times.
The pool area is a little tight in terms of space but, whilst we were there, I think everyone who wanted to use a sunbed got one.
Air conditioning, very necessary at this time of year, was 15TL per day which does put up the cost a bit (I think it's a sliding scale over the season). We had it on every minute that we were in the room.
We used a safety deposit safe situated next to reception and dual key controlled. It was 50TL for the two weeks.
The cleaning staff did a good job each day and cleaned our room in the afternoon so never disturbed us if we felt like a morning lie in after a late night!
For us, the hotel was in an ideal location - close to the beach and all the evening action! At night, there is some noise from Bar Street which didn't stop us from sleeping. However, if you want complete silence at night, this maybe wouldn't be an ideal choice for you. Central Gumbet is loud and lively at night.
We only had one small concern and that was the practice of the staff offering to put ordered drinks onto a room number tab to pay later. We didn't use this facility and paid for drinks as we had them. When we checked out the staff presented a bill for just one glass of coke - 5 lira -which we definitely hadn't had. They 'checked it out' and cancelled it without any fuss. However, what if someone had put a shedload of drinks on our room number?? How would we prove we hadn't had them?? I would keep a daily check on this in future rather than wait to see what was presented at checkout time.
This is a small, friendly hotel and, in my opinion, represents good value for what we paid. I'd definitely stay again and recommend it to anyone with similar holiday requirements to us.
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- Also Known As:
- Serhan Hotel Gumbet