Myself and a friend wanted a cheap all inclusive holiday and upon first impressions when we arrieved at 6 am the hotel was nice. Reception area is spacious and very nice but we were then taken to our room, 138, down numerous steps and a steep ramp. When we were shown our room we were impressed as we had 3 bed for 2 of us and the bathroom was spacious. We were supposed to recieve 2 courtesy bottles of water, we had to ask twice for these over the next 48 hours and then only got one bottle. Numerous times over the week we had to ask for our room to be cleaned and clean towels. Our sheets weren't changed over the week but that wasn't really an issue, depsite the bedding not being terribly clean when we arrived!
The food was of average standard. I am vegetarian but it wasn't a problem as there was plenty of salad everyday, although it did get a bit tedious. The pasta, rice and cous cous was never hot, just warm, so I mainly ate chips and salad over the holiday. None of the food made us ill thank goodness. We did eat out a couple times as they all inclusive food did get a little boring. Our drinks didn't appear to be watered down as other people have reported on here and spirits were very genorous. If you ask for a small spirit and mixer the staff will give you that.
The pool area is nice but a little cramped, you can feel as though you are laying on top of complete strangers. In high season I dread to think how cramped it is! Pool was colder than the sea apparently ( I didn't actually venture in). There is an animation team who pester you all day to play games. My friend and I didn't play the games as it's not our scene and this didn't appear to go down too well with the animation team. They got a little narked off with us but we went there to relax, not play darts, table tennis or dive in the pool for spoons. There is music played at the pool practically all day and I have no idea where they get there music from but it is pretty awful cheesy pop music they play, and very loud too.
We met people there who had £15 stolen from their room, when they reported it reception didn't seem overly bothered about it. Staff were friendly in the hotel and spoke very good English.
The hotel has lots of steps so if you have mobility or walking difficulties this is not the place for you.
I am not generally a moany fussy person on holiday but there were numerous little things at Palm Garden which wouldn't make me go to this hotel again.
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- Also Known As:
- Hotel Palm Garden
- Palm Garden Gumbet
- Iskandil Hotel