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“It's a disgrace!!!”
Review of Gizem Apartments

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Gizem Apartments
Ranked #92 of 101 Hotels in Gumbet
Reviewed 4 August 2010

Archie the manager threw me, my sister and two young children on to the street after having to pay £26.00 for clean towels which hadn't been changed for nine days, the whole apartment was never cleaned,!!! My sister videod me paying the £26.00 as proof of me paying and was told to put her camera off or he would stick it up her xxxx. The video will be put on you tube under Gizem apartments if you want to view it!! We came back from an evening out to find our room ransacked and our cases missing. It was an absolute disgrace!! Please don't go, book somewhere else. The manager Archie is rumoured a gun which he aparently held to a tourists head last year. many of the locals said this stoy was true!!

  • Stayed: July 2010, travelled with family
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1  Thank lorraine_suggitt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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11 - 17 of 51 reviews

Reviewed 4 August 2010

Arrıved at our orıgınal destınatıon(destıny apartments) whıch we booked 12 months ago. When the rep left owner came over and ınformed us that they were overbooked and SHE had sorted ıt for us to stay at her frıends apartments called GIZEM. We were not happy but as we were unable to get hold of a rep we felt we had no choıce but to go there. On arrıval they dıdnt look too bad, wıth a nıce bıg pool and surroundıng area. However on seeıng our room ıt was a dıfferent matter. FILTHY ıs the only word to descrıbe the condıtıon of the rooms. Dead flees on beds and floor and sheets and towels dırty and staıned. The kıtchen and bathroom were not fıt for purpose. We wıtnessed the unhappy staff cleanıng bar and pool area wıth the dırtıest mop ı have ever seen! We were also wıtness to several heated arguments between guests and manager who was wantıng to charge extorsıonate amounts for towels and sheets that could not be cleaned properly due to holıdaymakers dırtyıng them! One party of 2 gırls were refusıng to pay the €80 he was wantıng to charge them so when they went out he went to theır room packed theır bags and threw them out. When they returned and other guests trıed to help the young gırls the manager became very aggressıve and polıce were called. All the guests we spoke to were wantıng to be moved to other accomadatıon and nobody felt safe there. Luckıly holıdays 4 u acted very quıckly when they learned of our sıtuatıon and moved us wıthın the hour to more suıtable accomadatıon. I would not reccomend you waste your money goıng to these apts and would also be very wary of also bookıng Destıny apartments just ıncase you to are moved to theır so called frıends apartments.

  • Stayed: August 2010, travelled with family
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1  Thank mothermakin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2010

Arrived at Gizzem apartments on the 18th July to be welcomed by archie and his wife , well if you can call it a welcome ! they didnt even have a room for us when we got there, we had to wait 8 hours for a room! bareing in mind we had traveled all through the day and was shattered, we didnt get our room till 3 in the morning. For the whole two weeks of our stay we didnt have any clean bedding , not once did the maid even clean the floor , the most she would do was clean your bins and that was it! By the way make sure you lock everything up in your suitcase many guests had stuff go missing and a couple we new had some earings stolen. What made this place worse was the staff especially archie! they were rude and unwelcomming. We always go self catering so we can go out on a night and do what we like :) but if you choose not to eat here the staff basically disown you and make your holiday as difficult as possible, it took me three days to get a pillow changed! They tend to make up a lot of rules as they go along to get more money out of you! as much as we hated these apartments we love marmaris and will go back to there again , just never staying at gizzem!

  • Stayed: July 2010, travelled as a couple
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1  Thank dah_nye_ale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2010

This hotel is the worst hotel ive ever stayed in. We payed to have air conditioning however they turned the electricity of at night which is unbelievable. The towels and bed sheets we were given were poor make, dirty and stained. The hotel owner and his wife were no help to us and were really rude and generally horrible people. when it came to leaving we had little money left on us and he charged us for having dirty towels, which where given to us dirty and we had cleaned them. The manager wouldn't let us go until we payed the money, which we didn't have, he wouldn't let us get on to the coach that took us to the airport. Eventually we could go but he had to pay for a taxi to the aiport, this was a really bad experience and the whole holiday was a nightmare, i wouldnt recommend this hotel to any, i wouldn;t even reccommend this resort to anyone.

  • Stayed: July 2010
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1  Thank HappyTravellor-1993
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2010

i went in a group of 5 girls. when we first arrived at 6am we were not shown to our rooms so we found them ourselves. our passports were kept in a open pigeon hole and could easily have been snatched by a passer by. we loved exploring the town and so at night we prefered to walk to local bars and eat at nearby restaurants, the manager did not like that we didn't spend money in his bar which we had to walk past to leave. We were coming back in one night and the manager said to us over the microphone infront of many guests 'I hope you girls do not come back to Turkey'. To end the holiday he tried to charge us for the towels which had got durty after being used all week and not being changed. We disagreed with him and left. When we came to get our coach 20mins early we found out that it had arrived much early than expected, the manager lied to the driver and told him that we had made our own way to the airport! as a group of 21year old girls we were very scared at the thought of not being able to get home!

  • Stayed: June 2010, travelled with friends
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1  Thank Cookie018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 March 2010

we took our 4 kids here in september they are under 10 years old we were bit worried about things for them to do there they joined in with activities in the pool and the kids play area .on a night there was entertainment. magic show .turkish night breakdance some good entertainment . the food and drinks were cheap.good for families even with young kids .chiris.gordon. and the kids

  • Stayed: September 2009, travelled with family
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Thank shagy2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 February 2010

To start the holiday off we get to the hotel reception which doesn't have a door and is open for anyone to walk in and isn't staffed 24/7. You pay to keep your passport in a locked safe, well thats what you think, they also don't have a a till anywhere within the complex, so when your paying for drinks with notes they never have any change and they tell you to come back the next day and they try saying they gave it you the night before when you paid. You also pay for air conditioning which only works when you're in the apartment and is only situated in one room and is like a baby blowing cold air into the apartment, on one of the bed sheet there was cigarette burns on the bottom sheet. The to the kitchen, we paid for self catering which your would expect some hobs to cook on, there was 2 camping rings 1 pan a kettle and a fridge, there wasn't enough cutlery for all 4 of us to eat with.The bathroom shower curtain was in a poisition so all th water what was on it didn't go to the bottom of the shower tray it went onto the bathroom floor which made the floor like an ice skating ring, towels weren't replaced daily and you have to buy your own toilet roll. In the day when you're sun bathing you get hassled by all members of staff if you are like me, fair skinned and blonde hair, the only nice member of staff was the chef who names himself as 'Speedy' the rep for the apartments didn't take into any consideration anything as she was clearly having a slice of the slime ball owner archie. The turkish night is a waste of money as you get pestered and pestered to go untill you say yes and then the food is disgusting as we found out when one of our neighbours pulled a hair out from the food. I wouldn't advise anyone to go if they are looking for a relaxing holiday as they play loud music untill around 2am every night.

  • Stayed: July 2009, travelled with friends
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1  Thank HS92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Gizem Apartments

Address: Kemal Seyfettin Elgin BulvarI No 8/1, Gumbet 48700, Turkey
Region: Turkey > Turkish Aegean Coast > Mugla Province > Bodrum > Gumbet
Amenities:
Restaurant Swimming Pool
Hotel Style:
Ranked #92 of 101 Hotels in Gumbet
Number of rooms: 32
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Also Known As:
Gizem Apartments Gumbet
Gizem Apartments Hotel Gumbet

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