In general the apartments are filthy.
Within the mouldy rotten bathrooms you have a shower tray which takes over an hour to drain once filled, so after one person has had a shower the bathroom floods, and the toilet has never seen any form of bleach or cleaner since the day it was installed.
The so called kitchen area is not fit for purpose and I would certainly not attempt to cook in it until it had been decontaminated.
I travelled with a party of 18 people. Between our party we had 5 apartments, and each was the same, proving mine was definatley not a one off. I had to ask for my bedding to be changed after 6 days and was met with a grunt, almost as if I had asked for something out of the ordinary.
The most worrying part of these apartments was the attitude and behaivour of the manager 'Archie'.
From what I have witnessed myself and been told from other guests, Archie is only happy when he is making money from unsuspecting people and he will achieve this, even if it means going to extreme lengths to rip you off. Archie is threatening, rude, aggressive and violent. Below is a list of incidents which occured whilst I was at the apartments.
* Within your apartment their are two lists (I have attached photographs) stating you have to pay for any missing, damaged or dirty items. My apartment had 2 missing items from the kitchen which I informed Archie about shortly after my arrival, he then assured me these when be replaced the next day, this never happened. You will be charged for any dirty towels, this includes, towels you use to mop up the water with from your leaking shower, towels or bedding which may have the reamins of sun cream on after showering or towels which are given to you already dirty. I spent my holiday worrying about whether my children had dirty feet or would sweat out sun cream in the night and dirty the bedding.
*Two females and their children were thrown out into the street after refusing to pay £26:00 for dirty towels. Archie had been into their room whilst they were out, packed their suitcases and taken their passports and would not return them until they paid. Archie was very aggressive, shouting and swearing at the pair and eventually other guests had to step in and help them. Only when the pair began to ring the police, did Archie give them their belongings back, but then threw them out of the apartments. Many guests were frightened by this experience.
*Another family were charged £25:00 for dirty towels and were asked to pay on a credit card. Archie then told them that the transaction had failed and they would have to reapeat the process, when they asked to see evidence of the failed transaction, Archie again became agressive. Once the situation had been resolved, Archie made the family sign a declaration stating they would not write about their experience on any review pages.
*When I arrived at the apartments the pool table was free to use, it then went to 1TL, then a few days later 2TL, obviously Archie had realised the children were using it often. After an arguement with my friend over her 11 year old son playing pool, Archie declared the pool table was for over 18's only.
*Originally one of the party I had travelled with booked my airport transfers directly with Archie, but after finding a better deal we cancelled them. On my arrival Archie asked me to pay £60:00. He claimed he did not know my transfer had been cancelled and he had to pay the £60:00, so I had to pay him. My friend then brought up the email cancelling the transfers on the computer, Archie claimed he did not recieve this email. Archie said the only way we would not have to pay the £60:00 was for all 18 people in our party to eat at his restaurant and spend the night at his bar. To avoid anymore confrontation, we agreed to this, obviously spending far more than £60:00.
*The internet that is available for guests at a payable rate, is turned off half way through your session. Any attempt to argue your point that you have paid, is met with an un-interested Archie.
*I walked through the bar area with soft drinks and crisps for my children, and was questioned over why I had not purchased them from the bar, I tried to explain that the apartments were self catering and that I was able to take items from the shop up to my room, but was told in future to purchase them from the bar.
In every bar or restaurant we visited, the staff always asked if you were enjoying your holiday and where you were staying. When you said you were staying at Gizem apartments, the locals told you to be very wary of Archie, due to his behaivour. One even told us how Archie had held a gun to a guests head over dirty linen. Locals claimed Gizem apartments were ruining the reputuation of Armulutan.
I did not save up my money all year to go on holiday to met with this outrageous behaviour.
For your own sanity DO NOT BOOK THESE APARTMENTS !!!!!!
- Also Known As:
- Gizem Apartments Gumbet
- Gizem Apartments Hotel Gumbet