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“The greatest Nightmare of My Life”

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La Boutique Alkoclar
Ranked #11 of 23 Hotels in Torba
Certificate of Excellence
Istanbul, Turkey
1 review
common_n_hotel_reviews_1bd8 16 helpful votes
“The greatest Nightmare of My Life”
Reviewed 11 September 2012

My wife and I booked through the Hotel's web site and paid in advance for a stay during 17-24tth of July 2012. It was supposed to be our final romantic get away since she was 5,5 months pregnant but instead it became the biggest nightmare. As the hotel was expensive and luxury, our expectations were high. Unfortunately, all comments regarding the service quality and ultra expensive extra beverages are correct. In addition to this, there were technical failures in the room. Our toilet flush broke down once and hot water cut off so we had to take a cold shower another time. However; real nightmare took place on 22nd at midnight. The lights were cut off suddenly so restaurant, garden and sun deck areas went into utter darkness all of a sudden. We thought that there was a general problem in the region and decided to retire for the night hoping there would be electricity in the rooms somehow. As soon as my spouse rose from the lounge in which she was sitting, I heard a crack in the wood and a cry. Within a few seconds, I recognized that the wood has splintered and she sank into the deck knee height and fell on her bottom. She was only 50-51kg but thanks to the rotten floor boards, she hit hard and ended up with several cuts, bruises on her legs accompanied by a broken coccyx bone on her behind. Hotel management did nothing but transferring us to Bodrum Hospital Emergency Service and a discount equaling to smt around 50USD in terms of extras. Naturally, we flew back to İstanbul immediately next day. My wife suffered for weeks long after the incident, her legs were wrapped in bandages for 10 days, she could not step on them to avoid bleeding and infection. She could not sit or lye due to the broken bone. She simultaneously had a terrible flu, tracheitis, tonsillitis and pharyngitis. The worst part was she could not take any medications to ease healing or kill the pain. Our only consolation was the baby was fine at least for the time being! As a result of these chain of repurcussions, we contacted hotel management to remedy our financial losses at least but they only sent us a four days of free stay cheque in case of availabilty. They did not bother with returning ourprepaid two nights of stay even, which was 968USD. Of course, we had many other expenses such as nonused return tickets, new early data return tickets, gynaecologic, orthopedic, ear nose throat examinations, scans and tests, fomentation and dressings etc. We have never experienced a more conscience proof, stolid and badly managed hotel, where guests have zero value and perceived only as cash cows. I wonder what would be the reaction of hotel owners if same thing happened to their own daughters or wifes. My only advice would be to beware of this hotel and this management mentality for the sake of your health.

Stayed July 2012, travelled as a couple
Helpful?
16 Thank Alper G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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137 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (3)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Norwegian first
  • Turkish first
  • Any
English first
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 6 September 2012

We booked this hotel after reading lots of positive reviews and stayed 4 nights. However it was well below our expectations and we were very disappointed. Small beach, dirty sea, rude beach staff, very bad service in restaurant and "incredibly high prices for drinks" really made us upset. Luckily, we continued our holiday in better places of Bodrum and realised that Bodrum was one of the best places for summer holidays and had nothing to do with L.b.alkoclar.

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank varsity2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 September 2012

HIGH PRICES
- Room rates upto 1000 TL ($550) in high season, excluding very expensive drinks
- One Glass of Raki 39 TL ($22) !!!!! (A glass of double raki 34 TL + a glass of water 5 TL)
- A small glass of tea 7 TL, a cup of coffee 10 TL

LOW VALUE
- Very small beach with a dirty sea (assuming that you come to Bodrum for its beautiful sea)
- Room sizes are good, but hotel area is very small; rooms, pool, restaurant & beach are stuffed in a very small area
- Good Food, but poor service in the restaurant with delayed responses from staff
- Limited number of good beach beds, which you can never have if you can't "convince" the unfriendly beach staff

NOT SECURE FOR CHILDREN
- Open entrances from the street to the playground and swimming areas (pls SEE PHOTOS)
- Street sellers all the day around beach chairs and restaurant tables
- Hard to adjust hot-cold faucets and showers, which suddenly pours very hot water
- Big glass lamps on thin sticks which can drop on head of kids, fragile objects in the room
- Slippery room floor
- Mosquitos everywhere

In summary, I wouldn't recommend this hotel especially for families with children. There are lots of much better & cheaper alternatives in Bodrum.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Engincan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luxembourg
Level Contributor
27 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 13 July 2012

We stayed one week at this hotel and had a very good time. Having said that, there were also quite some minuses… On the positive side, the location is great and the hotel itself is beautiful. It feels like a small village as the rooms are like little houses on both sides of a central path. We had a corner suite which was quite spacious and nicely equipped (one wonders why not more hotels have iPod/iPhone docks?!?). The beach is great and the swimming pool and lounging area too, The mealplan is fullboard, so you don't have to think about where to eat (besides, the choice in the neighbourhood is quite limited). There are quite some different options in the menu, but during a week you will have enough choice to sample most of it. While most dishes were quite OK, we definitely had several that we really liked. Though the hotel does not exactly advertise itself as a young-family hotel, the atmosphere was child-friendly and there were several babies and young kids (there was also a mini-club and staff were extremely friendly to the little ones!). There were some nice extras as the lemon or raspberry shots served in the afternoon and every now and then some bottles of mineral water in the rooms.

Our issues with the hotel are twofold. First the restaurant. With each meal, bread was provided. However, the breadbaskets that were waiting to be distributed were a playground for birds! We brought this several times to the attention of the waiters, but the bread was distributed anyway… Also on one morning we had bread with green mould on it. This really makes one wonder about the hygiene standards in the kitchen! Secondly, the staff at the reception were not providing adequate service. When leaving there were "irregularities" in the bill. Also, we had asked them to arrange a pick-up for my parents-in law from the airport but they had forgotten to arrange it. Instead of admitting this so that my in-laws could take a taxi for the 20 minutes ride, they let them wait for 35 minutes! We had not expected to be charged for this "service" and indeed it was not on the bill. However, later on we received an email from the private email-address of someone of the reception whether we could send them the money. Our email for clarification to Alkoclar was not yet replied after four weeks.

For those who care about these things, on the hotel's website it is mentioned that bathroom amenities are from Molton Brown. In fact, only the handsoap is. Also, the free newspaper supplied is the Hurriyet (and only the Hurriyet). There is only a wireless internet connection in the restaurant and lounge area, not in the rooms.

Our overall verdict would be that it is a very nice hotel at a great location with mostly friendly staff, but that you have to be very attentive when dealing with the reception staff and the food in the restaurant.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Blacktulipa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Istanbul
Level Contributor
46 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 9 December 2011

We had our wedding on the beach at La Boutique in September 2010. We were the hotel's first wedding and the staff went out of their way to make sure everything was flawless. The entire crew is amazing, very helpful and polite. We closed down the hotel for our wedding and we were so happy with our choice at the end of the 4 day-long event that we went back there for our first anniversary this year. Everything was just as good, if not better! This is a great location, a beautiful facility and picture of perfect Turkish hospitality! Whether it is for a romantic getaway or a party with friends, this is a hotel that won't let you down!

  • Stayed September 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank itraveluenjoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Assisi, Italy
Level Contributor
167 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 216 helpful votes
Reviewed 11 August 2011

I have been at La Boutique 10 days. The hotel is very nice and well keeped. The staff is very kind and efficient. The room, a junior suite, was clean, well furnished and big. On the beach there were many type of accomodations. The cooking was only Turkish, but excellent, both for food quality that for possibility of choise. With full board, lunch and dinner have 3-course: an hors d'oeuvre, a main course and a dessert. You can reach Bodrum with public buses, leaving just in front of the hotel, very frequently during day and nigth. As other customers (see comments below) we had problems with the prices of drinks. They asked me much more money than what we due, compared to what we have drunk, but after a short discussion, they solve the problem and we paid only the rigth amount of money. For this reason the other comments has been very helpfull....thank you!

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank 1viaggiatrice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Turkey
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 23 May 2011

Alkoclar is a lovely small hotel just by the sea. The service and the rooms were very good. The beach and pool was also beautiful. However we stayed ala carte basis which means you pay for drinks...yes we paid for the drinks but almost the same amount as our stay costs in total ! So be careful; beer is Euro 8, coffe Euro 3,5 , small bottle of water Euro 2,25, wines starts from Euro 35 per bottle ! We wont go there again unless they reduce the drink prices to acceptable levels !!

  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
13 Thank justbegantotravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about La Boutique Alkoclar

Property: La Boutique Alkoclar
Address: Torba Mahallesi Hosgoru Sok.No.1 | Bodrum, Torba 48400, Turkey
Region: Turkey > Turkish Aegean Coast > Mugla Province > Bodrum > Torba
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Spa Hotel in Torba
#11 Luxury Hotel in Torba
#11 On the Beach Hotel in Torba
Price Range (Based on Average Rates): £££
Hotel Class:4 star — La Boutique Alkoclar 4*
Number of rooms: 33
Official Description (provided by the hotel):
Alkoclar La Boutique is a boutique hotel consisting only of suites in Bodrum Torba, which has a stunning sophistication in all details. You will find new tastes, different experiences, elegance and quietness together in Alkoclar La Boutique where you will witness the harmony of nature and minimalism and blend the peace of blue and dynamism of the new into the comfort of your living spaces. It is completely unique among boutique hotels with its 33 suites in total, all inclusive a la carte service and beachside location. ... more   less 
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Also Known As:
La Boutique Alkoclar Hotel Torba

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