Oh dear ! ! What a pity ! Been going to the Zeytinada for five years ,sometimes twice in the same year but sadly doubt we will go back . There is definitely one rule now for Turkish guests and another for foreigners .There was a large Turkish family staying this holiday...each morning the pool boy would reserve a row of the best placed sun beds for them with the towels he supplied . The family would enjoy a leisurely breakfast and flop down on the beds at c.11.30 then go for some lunch at one -ish , then a siesta and use some of the beds for a couple of hours between 5 and 6.30. The rest of us put up with second best .The pool boy even removed a large parasol from some Belgians and erected it over the Turks ! ! ( We also noticed that if a towel looked OK after someone had been lying on it ,he folded it recycled this onto the clean pile for unsuspecting bathers to pick up .) The Turks regularly removed food from the restaurant at virtually every meal ,no one stopped them . Just you try it and see what happens ! Likewise, an Irishman and a Frenchman walked through reception carrying supermarket bags (with water and beer ) ;the girl on reception insisted on examining them , CONFISCATING all the drinks...... to be returned the day of their departure ! ! Amazing ! Turks wandered past carrying 5 litre water bottles ! Reception now seems to have a mission statement " If we can make life more difficult for you we will do our best to do so. " The older girl is distinctly unhelpful the younger one is fine . Our air con broke ,an engineer was always "on his way ". After three sweltering days I asked for a fan, pointing to the one they were using in reception ,madame said that was the only one they had . I told her they sold them in the supermarket across the road; with a face like thunder she muttered something to a nearby waiter who unplugged the fan and brought it to our room . An aircon engineer miraculously appeared that day ! We use' Holiday Taxis' for transfers which requires confirmation of pick up time .In the past reception has always told me to leave the telephone number etc. with them since the line is often engaged and their English isn't great. This time "Miss Uncongeniality " told me to use my mobile ,since I didn't have it with me she begrudgingly let me use their counter top phone. Tried to get through for nearly an hour without luck . Did she offer to help ? Went back three times that day until the younger girl quietly said that she'd do it . Lo and behold they had a last number re dial on the behind the counter phone and she got through in five minutes ! ! I always change some money with the hotel....... not this time . The notes were new but creased and madam wouldn't accept them . We also wanted to keep our room on day of our flight ,was told to ask on day of departure . On day of departure we asked to keep same room or any room for a small fee since flight was at 00;30 > Reception gauleiter told us that we couldn't because someone was going into our room that afternoon . No one did . We checked . There were also plenty of empty rooms . Just being awkward .......and never experienced this at the Zeytinada before . Chefs and rest of staff all helpful and friendly but all the guests we met remarked on the lack of customer care at reception and a degree of regimentation that you just don't want on holiday. What's that saying about one rotten apple.............? Standard have certainly slipped .
- Official Description (provided by the hotel):
- Hotel Zeytinada has a fantastic style of architecture, linking the typical Bodrum culture with modern Turkey. Hotel Zeytinada is built on 14 blocks and has 3 different room types, which are decorated in a modern and comfortable style to suit all different tastes. Different room types, in total 78 room are ideal for guests who are looking for a resort hotel comfort. The room are featured with direct pool or garden view from the balcony and equipped with bath, split air condition, direct telephone line, hair dryer, satellite TV, minibar, safety deposit box. ... more less
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- Also Known As:
- Zeytinada Hotel Bodrum