We arrived at this hotel at 6.45pm on the 3rd september 2012,receptionist could not speak good english,we were given a form to fill in with no explanation on what to do.We were allocated our room and luggage was then taken to our room by the bellboys which was a short walk from reception.Luggage was taken to our room and the bellboy would not move until a tip was handed over to him which we did not feel was appropriate as he was not particularly welcoming.The state of the cleanliness of the room was disgusting to say the least,thick black cobwebs above the bed,floors and edges around the floor space had not seen a broom or a mop for ages.The bathroom and shower area their was mould in the shower cubicle,rubber seal was broken and left hanging and was thick of gunge .The toilet was brown and needed badly descaling so that tells us that a toilet brush had not been used down this toilet for months.The sink area,basin was dirty,build up of dirt behind tap and chrome work of tap had not been cleaned.Floors and edges of bathroom were disgusting.
The safe in the room had been locked by the previous guests so therefore we couldnt open it .We then rang reception to complain about all of the above and were told by reception that someone would be sent asap to resolve all of these issues.
Bed mattress is rock hard bad backs all holiday.
After 2 days and several complaints and speaking to the rep Katie finally the safe was opened after which we had had to carry our money and jewellery around with us for 2 days .
Cleaning of the room throughout the stay was a joke we happened to come back on several occasions after 6pm and the room still hadnt been cleaned from all day so we were in the room most times when the cleaner did attend she was in the room and out in 7 mins on all of the times we saw her , no wonder we both went down with stomach upsets throughout the stay of this holiday ,
Food in the main buffet area was the same every day whether you went in for breakfast dinner or evening meal , This hotel does not cater for the english people unless you want salad chips or soup every day , Sweets looked good untill you tasted them they do not use cream in any of there deserts and are not good to the tastebuds , Icecream was the best as it was cartedor ,
Al a carte resturants you had to ring @ 10.00am every morning to book , most times throughout the holiday we were not successful, So we only manage to try the mexican which was no better then the buffet resturant only difference you were waited on at the table ,
Main reception bar was a joke you could be sat outside waiting for a drink most times for up to 30mins at one time, unless you were turkish, waiters did more talking to the turkish guests and would not bat an eyelid , I complained several times about the service at this bar and how rude the waiters were to you if you asked them to serve you . We stopped using this bar as we did not feel comfortable in this area,
Entertainment at this Hotel was generally rubbish , with one exception DJ Sax he was excellent a very well presented show he put on a must see ,
Circus Act at the amphitheatre was a joke mistakes throughout .
The only thing i would rate at this hotel was the weather it was excellent throughout the stay there were plenty sunbeds scattered around if you wanted the better beds we suggest you get up before 8am and beat the turkish guests to them
All in all what we paid for this holiday we would have had better in spain in a 3 star Hotel.
I would not recommend this hotel to my worst enemy and strongly advised any body thinking of booking to reconsider before having your holiday ruined ,
- Official Description (provided by the hotel):
- A beautiful summer at Voyage Torba! A heartbeat away from Bodrum’s beautiful Torba Bay, Voyage Torba offers its guests a wonderful holiday surrounded by wonderful nature and full of vibrant Aegean nights. Positioned in a natural environment full of olive trees and traditional Bodrum bougainvillea, on a flat area, the hotel is a perfect holiday haven promising unforgettable memories to families with children. ... more less
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- Also Known As:
- Voyage Torba Hotel Torba
- Hotel Voyage Torba
- Resort All Inclusive Voyage Torba
- Club Voyage Torba