Just returned from 2 weeks at this hotel and was very disapointed with the hotel. We arrived late at night to be greeted by the small outdated looking reception. Check in was OK but difficult as the staff spoke very little English. We were shown to our room which was a standard room, small but OK for a couple. We spent the first night trying to get our bearings of the resort as it is quite large and very poorly lit at night so it can be difficult finding your way around when your not sure where you are going. Website is a complete contradiction and very misleading, fanstastic photography but it doesnt live up to it. Most of the photos are all of the private more expensive areas whcih look lovely but the standard areas are much worse.
The Wifi was a complete and utter joke, it was very hit and miss as to weather you could get connected to the internet or not. Most public areas you can pick up a signal however you need to login with your room number and it will only allow 1 device to be connected at a time and would disconnect you randomly and not let you back on, even though we were staying for 2 weeks we was told that we only have wifi access for the first week for some reaosn. They have kindly put a blocker system across their internet also so it can be difficult to access the sites you want. Some very random including wikipedia, The Sun news and anything to do with cocktails all block (to ensure its absolutely impossible to actually get cocktails unless you know exactly what you want). Our solution to the problems were if you cant get on with your own room number keep trying other room numbers until one works and a proxy website www.clickyoutube.com will get round most of the blockers.
The entire food experience at any outlet from the hotel was disgusting and a complete shambles probably breaking any kind of health and safety legislation they have out there. The main buffet restaurant was much like a school/work canteen and extremely repetitive, very large with masses of choice but exactly the same every day. The food was mainly aimed at Turkish guests with little English food unless you want to eat soup, pizza and chips every day. Breakfast was awful they couldnt even cook boiled eggs properly. We tried so called '5 minutes of egg' to find it was totally overcooked and inedeble then the '8 minutes of eggs' was completely raw. Best bet for breakfast probably an omelette. None of the food got replenished at breakfast so if you came late the cheeses and meats would be warm and dried out or gone after sitting in 30c heat for 4 hours. All of the food at all times was at best luke warm but mostly cold, even if it had just been replenished by a 'chef'. Service in the restaurant hit and miss, sometimes OK but mostly terrible. Unless you arrived at the start of the service all the tables had been cleared and not re-set with cutlery or glasses so you were often waiting 10 minutes to get cutlery and a drink or sometimes you wouldnt get anything at all, especially breakfast times you were much better finding a drink yourself rather than waiting to see if they finally notice you. One of us also suffered with diarhea for the duration of the holiday despite taking tablets so the food cant be handled hygenicly as we didnt eat outside the resort.
All in all another terrible failure, we ate in 3 of them then gave up and stuck with the buffet restaurant. No problems booking at 1000 sharp as other people have said, maybe everyone had given up as we did. At all the restuants the service is absolutely atrocious even though they only do 20 people a night and have 10 staff around they dont seem to have the slightest idea what they are doing as if they have just walked off the streets. Waiting a long time for drinks, menus, food etc. Food mostly warm if you were lucky and also noticed food is all pre-cooked sitting around the kitchen for god knows how long then just re-heated.
Chinese: The Chinese was probably the better of the 3 restaurants we visited as long as you dont mind every option deep fried. Service wasnt too bad here but felt very sick afterwards because everything is saturated in grease and oil.
Turkish: Most dissapointing seeing as it was in Turkey, waited 15minutes to get menus and drinks then a selection of every starter instantly appeared (obviously pre-plated sitting on trays in the kitcen all night). Most of it was acceptable however we got sick of looking at it as we waited another half an hour for main course. They didnt clear the 10 orf 15 starter plates for our mains so we had to eat with all that still sitting on the table, very off putting ended up walking out it was so bad.
Italian: Terrible! Proabably the worst of all, again waiting and waiting. Starters were acceptable but main course was a disaster, had to wait 30mins despite people who arrived AFTER us having starters and mains. We ordered fillet steak served with potato cake, unfortunately we got something completely different. The steak was deffinately not fillet probably ribeye or rump, incinerated on the outside and raw in the middle. They also never asked how you would like it cooked. They must have ran out of potato cakes as we saw on other guests tables, looking delicious.but they gave us some kind of potato puree like watery Smash that looked as if it had just been farted onto the plate with some other kind of puree. The staff obviously cant speak Enlgish at all, they cleared our untouched plates and asked how the meal was, I said it was terrible but no response just smiles and continued clearing.
The snack bars were much the same as everything else, all prep cooked and luke warm. You get a bit worried when you order roast chicken or bollognaise and it appears 90seconds later! The food was acceptable as long as you dont mind it cold, toastie bar was awful choice of ham or cheese and pre made toasties sitting out in 35c heat for 8 hours then they heat them back up. Cheese was the horrible inedible artificial cheese and the bread was so oily and squashed it was like eating tar.
Best one being the panorama bar where you have waiter service but they keep you waiting a very long time. Service very poor partly due to too few staff and also bacause they seem to favour Turkish guests and serve them first even if you have been waiting longer. If you are sitting at a table waiting for service from the waiters you can be waiting for 20-30mins to have your order taken then another 10-15mins to get your drinks. Also noticed at the start of the nights they serve small, weak drinks and as the nights get later the drinks become larger and stronger to the point where it is undrinkable to disgourage you from ordering more. It was difficult to get cocktails at all the bars because they didnt have any kind of menu telling you what is availible and the staff all speak barely any English. They do offer the premium brands such as Smirnoff, Bacardi, Becks etc but when you order you must specify clearly that you want the branded drink or they give you the local alternative option.
Well none existant we wasnt very entertained to say the least! During the day an animation team patrols the pools and beech trying to round up a few people drunk enough to take part in the activities such as dancing etc. The same 4 songs every single day very repetitive every day. The Sky bar/club was where we spent most evenings but entertainment mostly very bad. Same repetour of 10 songs they play every single night and early in the evening they play better variety but it is all local cover versions (they must have not wanted to pay for the proper versions!). Performances all quite bad particularly DJ sax, playing songs then every now and then playing a few notes on the saxophone over the top! Best night was the White Night/Heaven where they dress the club up nicely in white robes and have laser shows for the night however, as with many other nights, the club becomes extremely crowded. Love the way on the website they advertise the entertainment as 'one of the worlds most sought after DJs' and 'Europes most succesful DJ' most deffinately not!
Here we found the best food from the entire resort and ate more here than anywhere else! A vast array of delicious cakes, sweets and deserts or savoury rolls. Mostly all delicious the only dissapointment was they used some kind of thick cream substitute instead of real dairy cream so some items looked good but lacked on flavours. Ice cream very nice, all CarteDor and Walls (Agida) ice creams and lollys availible at other snack bars.
To look at the resort was quite pleasent - as long as you dont risk ordering food or drink! All areas were mostly kept clean and tidy apart from the ill looking stray cats that you would find in large numbers across the place and trying to get into kitchens with guests encouraging them by feeding them. The beech was nice but the thatched rooves of the umberellas looked a bit old with patched up holes and leaks, piers off the beech were good but the sun loungers were all taken very early.
All in all we tried to have a good time but was very disapointed considering we have saved for a long time and spent a fortune to come here. One positive was the location, lovely veiws and right on a small beech but other than that it really was awful. We were lucky to have lovely weather the whole time but also noticed everything apart from one small bar is outside or open air, the restaurants all have no walls etc so if it rains you have nowhere to go.
I would not recomend anyone consider coming here, we spent a long time choosing where to go and thought by all the good reviews and websites it sounds prefect but its too good to be true a complete let down and dissapointment, dont waste your money like we did.
- Official Description (provided by the hotel):
- A beautiful summer at Voyage Torba! A heartbeat away from Bodrum’s beautiful Torba Bay, Voyage Torba offers its guests a wonderful holiday surrounded by wonderful nature and full of vibrant Aegean nights. Positioned in a natural environment full of olive trees and traditional Bodrum bougainvillea, on a flat area, the hotel is a perfect holiday haven promising unforgettable memories to families with children. ... more less
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- Also Known As:
- Voyage Torba Hotel Torba
- Hotel Voyage Torba
- Resort All Inclusive Voyage Torba
- Club Voyage Torba