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“Brilliant, with great staff.”
Review of Voyage Torba

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Voyage Torba
Ranked #2 of 24 Hotels in Torba
Reviewed 15 June 2014

We stayed in the voyage Torba for a week from 26th May Before going I was a little wary as I am not a particular fan of all inclusive as I have some disappointing experiences. it was my first visit to Turkey and some of the reviews (from last season) on here were a little concerning, Well I am now sold on them thanks to this place. The week just flew past and we enjoyed every minute, I must have come across a dozen people who were returning for their third fourth (and even nineteenth!!!) time, I can see why.
The resort itself is spotless and looks wonderful. It initially looks big but is easy to get around.
We stayed in room 1153 which was next to the aqua slide pool, The room was large enough for what we needed ( although our friends in room 4172 found it a bit tight with themselves and their five and one year old in one bedroom. ) The rooms were spotless, cleaned every day and had a good stock of shower gel, shampoo etc.
The resort was great for our children. My 15year old was over the moon with the wifi ( how times change!) and for my 5yr old there was a choice of pools including the kids pool. aqua slides and ,more, 'normal' pools. The kids club was open most of the day at the kids pool. The staff were brilliant. They were on hand, interacted with the kids well without being intrusive. A big bonus was the kids buffet at the kids pool at midday which served fruit cakes healthy options but also ( and I know this will sound touristy!) but chips, chicken nuggets burgers etc.) As a parent you knew the kids were eating during the day. And they had fridges full off magnums twisters, and kids drinks like boxed juices and milk. ( Obviously I had to 'test' some of the magnums!!)
The food was good. The buffet restaurant had more than enough choice ( however the healthy choice table was a very lonely place ha ha) You would have to be the pickiest of picky to find fault. It catered for all nationalities present and at the end of the day you are in a foreign country, give something new a go! My personal favourite moment was walking in to watch a chef grilling tuna steaks that he had just cut directly from a full tuna! ( But they could invest in a second waffle machine ha ha!)
For lunch were often visited the Italian restaurant that did kebabs, chicken and some pasta. We always got a cheeky bottle of mariachi ( a tequila flavoured larger ) You need to ask for this but it just hits the spot on a sunny afternoon. We visited the Greek Mexican and Turkish a la carte all were good but the food at the Turkish was easily the best. The booking system is a bit bizarre ( ringing spot on 10am) however we were always a party of 8 and apart from some choices being full we had little problem booking and on one occasion when we just couldn't get through customer services ( who were great ) sorted us out.
I also enjoyed the tea bar which was open from 10 till midnight which served several different teas and coffees ( loved the apple tea) and they are going to have a barista style coffee bar installed soon. And the cakes at the patisserie,, whilst they taste different to what they look like they are going to taste like, were lovely ( i'll have one of those, and that one , mm and that one!!)
We visited Bodrum by the dolimus (however you spell it!) bus that stops outside the hotel It is well worth the visit ( It was two or three lira a person) but there is also a few small shops selling souvenirs directly across from the hotel.
The main highlight for me were the staff, I cannot praise the attitude of the staff enough. I seriously wonder what people must be doing to get poor service (as in some previous reviews) Yes we got a couple of drinks orders wrong so we politely told them with a smile,and guess what they returned with the correct order, also with a smile ( there's a clue in there!) I tipped frequently but at the same time only for good service (thus it was frequent) and never actually felt I needed to. The best way I can explain the way we were treat by the staff is that it felt like you were on holiday with friends when you were with the staff, not being waited on. And on one occasion when our friends boy got a small spelk in his foot one of the staff sheref went to his staff accommodation and got his tweezers to get it out!
I would absolutely go back and thoroughly enjoyed every minute and would recommend this resort to all.
Special mention must go to the following staff
Sheref. Simply outstanding. Nothing was a bother ( see above) and was simply a nice person to have met.(and introduced us to mariachi!!)
Nil Our friends young daughter was treat like an absolute princess by her.
Esra She was everywhere doing everything and always with a smile.
We also had contact with the Guest Relation Manager Ahmet Cengelci regarding a late check out. I am nothing but impressed by the service he provided and what he provided for us.
Easily one of the best holidays I have had!

  • Stayed: May 2014, travelled with family
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7  Thank king-mm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrmManagement, Yönetici at Voyage Torba, responded to this reviewResponded 17 June 2014

Dear “king-mm”,

Thank you very much for your kind and detailed feedback on TripAdvisor. As mentioned in your review we have many returning guests at Voyage Torba. It is very important for us that everybody in our hotel feels welcome and comfortable. Therefore, we were pleased that you enjoyed every minute during your stay together with your family. It is also nice know that especially our staff could contribute to an outstanding and unforgettable holiday.
We are looking forward to see you again soon!

Kind Regards,
Kadriye Özçelik CRM Support

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Reviewed 12 June 2014

Our vacation at the Voayge Torba private commenced on 31st May - 10th June. On arrival quite late at night, we were very happy with the service at check in and the porters who assisted with our luggage, especially as we had a very tired 2 1/2 year old with us.
On arrival in the very spacious luxurious room, a cot bed had been set up with duvet and pillow as the hotel realised our daughter was still young and supplied this for us instead of using the third occupancy bed. We were extremely grateful for this.
On awaking the following morning we took a couple of steps from our patio door onto sunloungers already with towels for us. These were direclty in front of the paddling area, again credit to the hotel for giving us this room. The A' La Carte restaurant at the private was available for all meals and snacks. Ice creams also available throughout the day at anytime. All drinks are premium brands and bottled beers and these were also served to your sunloungers if you wished.......nothing was too much trouble and the staff were lovely, friendly and excellent service.
The main part of the hotel which we also had access to was also outstanding.
We used the gym facilities every day and the spa was beautiful including the juice bar.
The main restaurant was huge and catered at all times for every taste and diet.
Full credit to the excellent chefs at the Voyage. The waiting staff were very professional and assisted in keeping our daughter amused whilst we in there as they were so friendly. We think she amused them as well with her baby doll in her pushchair!
The other restaurants on the complex are available to book every day and again we found them to extremely high standards and well worth a visit.
Since our visit last year the Italian restaurant area had been renovated and looks totally amazing with a steak house also now.
Snacks available of a daytime at the noodle house as well.
Mini club facilities are higly recommended and the aqualune park of an evening with the rides and trampolines were good fun, our daughter loved them.
The entertainment is the best I have seen in a hotel and this could be seen in the ampitheatre or later at the sky bar........ spectacular.
The swimming pools throughout the complex were well maintained and gorgeous, the slide parks were huge fun, they even have a mini one for todllers!!
The complex is set over a large area and the grounds are meticulously maintained by the gardeners and staff.
Housekeeping was excellent and linen was changed every day for us.
A huge thankyou once again to the guest relations manager of whom our daughter loved to go and chat to. You do truly provide the most astounding service. Full credit to you and we cant wait to return. It will be our 4th visit to the Voyage hotels and third to this one.
A spectacular holiday in a spectacular hotel!!!!!

  • Stayed: May 2014, travelled with family
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7  Thank AET092014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrmManagement, Yönetici at Voyage Torba, responded to this reviewResponded 13 June 2014

Dear “AET092014”,

Thank you very much for your nice and detailed review on TripAdvisor. It is a pleasure to know that you are enthusiastic about the further developments of facilities at Voyage Torba Private and that you enjoyed our high quality service as well as our hospitality together with your family. We are happy that you definitely will return to have another fabulous stay at our hotel. Looking forward to it!

Kind Regards,
Kadriye Özçelik CRM Support

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2014

We stayed at the voyage torba from the 19th may to 29th may i travelled with my husband and my daughter it was our second visit as we also stayed here last year.The staff are really very good and we made a lot of new friends especially in the sky bar.They have had a lot of new staff since last year throughout the hotel and we thought the staff were so much better.In fact everything was better this year,the food was better and also the drinks they have got barmen this year that can actually make drinks that you can drink,last year the drinks were so strong i couldn't drink them.The new italian and steak house are really nice you have to pay for the steak house it's 20 euros each but be warned the steaks are massive,that's good if you have a big appetite, i couldn't eat all mine so i saved some for the cat's. The mexican,fish and italian were quite good but i did not like the greek at all it was far too noisy and the food wasn't very good,as we have lived in greece we do know about greek food.The maid we had this year was very good and did the bed everyday with fresh flowers,we didn't have to ask her for anything as she did her job very well,and everyday ali who was in charge of our block asked me if everything was ok and was i happy with things,he always took the time to stop and chat,as did all of the staff.We spent our days on the adult beach it was nice and quiet but i do think the hotel need to think about putting some rules in place on here, maybe a card like you have for your beach towels so that everyone on the adult beach has a fair share of the bean bags and comfy pillows,because some people take everything and there is nothing left for everyone else.The staff in the sky bar this year are really nice and work very hard and i never had any problem getting a drink sometimes we had waiter service and sometimes i would just go to the bar and order my own,the barmen were always happy to serve me and we always had a laugh and a joke.The party night was really good and the staff work so hard setting it all up,DJ Omer played some really good music so if you want anything playing go ask him,he is really nice.The bar captain who i am now friends with osman pusat runs the sky bar and all it's staff very well.The animation team are all new this year and are so much better than last year and this Year have a proper DJ who i am also friends with now. .We met some really nice people this year and some from last year who like us had returned, i will be returning to voyage torba we had an amazing time and i cannot fault the hotel and it's staff and would like to thank them each and everyone of them for making our holiday amazing.Just be careful who you book your holiday through we booked with asda travel we booked and paid to stay in the private, they passed the booking to YOU travel who requested with the hotel a standard family room not what we paid for at all,as the hotel was fully booked there was nothing they could do and it wasn't the hotel who was a fault it was the booking agents. I cannot fault the hotel at all we had a great time even though we didn't get the room we should have it didn't spoil our holiday one little bit and if i could go back tomorrow i would. THANK YOU VOYAGE TORBA AND ALL YOUR STAFF.

  • Stayed: May 2014, travelled with family
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2  Thank gillpot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrmManagement, Yönetici at Voyage Torba, responded to this reviewResponded 10 June 2014

Dear “gillpot”,

We want to thank you for your nice feedback on Tripadvisor and for your compliments regarding our staff and facilities at Voyage Torba. We are glad to hear that our developments made your holiday even better than you expected. We would be pleased to welcome you together with your family at our hotel and enjoy another amazing time with you.

Kind Regards,
Kadriye Özçelik CRM Support

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Reviewed 8 June 2014

Myself my wife and 3 children spent a week here at the end of May, although the rooms are small the resort itself is amazing and the facilities are second to none. We asked for a larger room and was told there was nothing the staff could do which was dissapointing as it felt we had been squeezed into our room and it wasn't really designed fore a family of 5 . The staff are really amazing and if you have children they cannot do enough for you. Sheref, Nil and Deniz were particularly good with my brood. Thomas our 9 month old baby was a favourite wherever we went and the staff really made a fuss of him.
Voyage Torba is not a hotel and more of a resort with small blocks of accommodation spread across the resort. The gardens are particularly well kept as is every pool and beach area. The resort is so huge you can always find a quiet area and do not need to reserve any beds ad there are plenty for all. The entertainment is high quality and the food is exceptional. We dined at a few of the a la cartes and they were top notch.

The journey to Bodrum market on a Tues is well worth it, especially if you have kids who are into football. Barter hard though and you can get very cheap kits (we got 3 for £23) so stand your ground.

The Voyage Torba is a beautiful hotel in beautiful surroundings with fantastic staff.
We will return, hopefully next year

  • Stayed: May 2014, travelled with family
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2  Thank dmc77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrmManagement, Yönetici at Voyage Torba, responded to this reviewResponded 10 June 2014

Dear “dmc77”,

It was a pleasure to read your nice feedback on Tripadvisor. Thank you for staying at Voyage Torba and for sharing your review with us. We are glad to know that our wide range of offers provided you and your family with a nice holiday.
Regarding the room issue, we would like to inform you, that we have different types of rooms and that our staff is always ready to help if you book directly or in the hotel upon availability.
Please note that we would be happy to welcome you back at Voyage Torba,

Kind Regards,
Kadriye Özçelik CRM Support

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Reviewed 8 June 2014

Just had our third holiday at the Voyage Torba. :Last time was 2011 and since then it has been refurbished. Well, where do I started!! We thought it was good in 2011 but it is even better now! I think nearly the whole of the complex has had a refurbishment and it is fab. We were only in a basic room but is was very nice, yes as some people heve said, they are not huge rooms but ample and beautifully furnished. Maid service was excellent, towels changed every day and sheets about every three days. Fridge refilled every day with beer,soft drinks,water,nuts and chocolate bars.
The new reception area is lovely with a huge arrangement of lillies in the middle and the perfume from these greet you as you walk through the door. The new bars both the one just outside the reception and the one by the Italian restaurant are great. The improved dining room is much better now it can be fully enclosed if necessary. The food was amazing, I found I was spoilt for choice. We tried most of the a la carte's and they were all very good. The Greek one is good fun with the live music and dancing and the staff work so hard to make it a good night. We also tried the new steak house which you have pay 20 euros for but it was well worth it, if fact we went twice,the steaks were mouthwatering!! We did our sunbathing on the adult decking area and the waiters used to bring us bottles of water,beer and icecreams and any other drinks you wanted. The service was terrific, although a lot of people were moaning because a lot of the staff spoke very little English but most of them were very young sand it was the start of the season, I am sure by the end of the season they will have learnt a lot and they did try very hard. Special mention to Deniz in the restaurant, such a lovely girl who tried very hard with her English and really looked after us so well. Also a mention to Mustaf in the Italian bar who worked so hard, often trying to man the bar on his own!! Take note management, you need more staff on that bar! A mention to Osman, who was there also in 2011 and Eko, thank you to him for the dance lessons. Also Girvan (think that's how you spell it) a lovely guy and so funny!!
For the first time we used the spa and had a Turkish bath and massage which was excellent but a little pricey, found out other people paid less than us, so haggle!
Many thanks to everyone at Torba, we have already booked for next May.

Room Tip: Book a room with a full balcony some only have a French balcony which are not big enough to sit on.
See more room tips
  • Stayed: May 2014, travelled as a couple
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2  Thank ossieSolihull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrmManagement, Yönetici at Voyage Torba, responded to this reviewResponded 10 June 2014

Dear “ossieSolihull”,

Thank you for your kind feedback at Tripadvisor and your enthusiastic words about the further developments of facilities and services at Voyage Torba. We are pleased to hear that we could impress you by our interior as well as the restaurants and that we could contribute to a high standard holiday. We also want to thank you for your recommendations, which we have forwarded to the responsible people.
It is nice to know that you already booked another stay at our hotel. We are already looking forward to it!

Best Regards,
Kadriye Özçelik CRM Support

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Reviewed 7 June 2014

My wife and two children (15 and 13) stayed here for the second time in late May. The all inclusive resort is a thirty minute drive from the airport and is situated on the coast a few miles from Bodrum. We stayed in a two bedroomed family apartment, which was spotlessly clean and well-equipped. The rooms are mainly in small, white two-story apartment blocks which are set amongst orange trees and well maintained gardens, stocked with brightly coloured flowers and a wide variety of shrubs. The meals are excellent, with the main buffet restaurant offering an infinite selection of dishes, while there are seven speciality restaurants to choose from. The quality of the food is high and it is difficult not to add a few pounds in weight by the end of the week. There's a variety of swimming pools, but we swam in the warm sea mostly. My wife and daughter enjoyed the spa facilities. The hotel staff are welcoming and friendly, and nothing was too much trouble. In summary, a wonderful, relaxing holiday and fantastic value for money.

  • Stayed: May 2014, travelled with family
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3  Thank JOGLEWALK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrmManagement, Yönetici at Voyage Torba, responded to this reviewResponded 10 June 2014

Dear “JOGLEWALK”,

Thank you for letting us know that you had a wonderful and relaxing holiday together with your family. In order to ensure every guest feels well and has an enjoyable stay at Voyage Torba, we have a wide range of offers in high standards. Therefore, we are glad that you appreciated our service and various facilities during your stay.
We are looking forward to see you and serve you again.

Kind Regards,
Kadriye Özçelik CRM Support

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Reviewed 7 June 2014 via mobile

We are currently staying athr the Voyage Torba (private section) cannot rate the experience enough. We have stayed at the Voyage belek and both hotels are excellent we wouldn't stay in any other chain of hotels now!

Before we arrived at the hotel i had emailed requesting particular room and spoke with a man called Ifran!! He deserves a medal his customer service is excellent!

Our room and(6104) is on the ground floor and opens up right on to the pool with our on sun lounges! Room lovely and clean and great size!!

Food is out of this world the buffet is so fresh and so Mich choice. The al a cartes are brilliant especially the steak!!!!

The staff are all brilliant cannot rate them enough from the cleaning to the waiting staff! And the lady in the patiserie! They all love children and go out of their way to entertain them!!

Favorite bits were the pool with slides (great for kids) the tea house oh and the spa for bali massage!!!

Thank you for a wonderful holiday will definitely be back!!!

Stayed: June 2014, travelled with family
3  Thank wiltonv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrmManagement, Yönetici at Voyage Torba, responded to this reviewResponded 10 June 2014

Dear “wiltonv”,

Thank you very much for your nice feedback on Tripadvisor. It was a pleasure for us to fulfill your requests in order to maintain an excellent stay at Voyage Torba Private. We are happy to know that you appreciate the service as well as our hospitality at the Voyage hotels and would like to welcome you again for another wonderful holiday.

Kind Regards,
Kadriye Özçelik CRM Support

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Voyage Torba

Address: | Kizilagac Mevkii, Torba 48400, Turkey
Region: Turkey > Turkish Aegean Coast > Mugla Province > Bodrum > Torba
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Top resorts Hotel in Torba
#1 Romantic Hotel in Torba
#2 Family Hotel in Torba
#2 Luxury Hotel in Torba
#2 On the Beach Hotel in Torba
#2 Spa Hotel in Torba
Price Range: £43 - £264 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Voyage Torba 5*
Number of rooms: 495
Official Description (provided by the hotel):
A beautiful summer at Voyage Torba! A heartbeat away from Bodrum’s beautiful Torba Bay, Voyage Torba offers its guests a wonderful holiday surrounded by wonderful nature and full of vibrant Aegean nights. Positioned in a natural environment full of olive trees and traditional Bodrum bougainvillea, on a flat area, the hotel is a perfect holiday haven promising unforgettable memories to families with children. ... more   less 
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Also Known As:
Voyage Torba Hotel Torba
Hotel Voyage Torba
Resort All Inclusive Voyage Torba
Club Voyage Torba

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