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“V good hotel”

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Rixos Premium Bodrum
Ranked #3 of 24 Hotels in Torba
2 reviews
“V good hotel”
Reviewed 13 June 2012 via mobile

The Hotel over all good, they need to review their service to be one of the top hotels

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ahmedfarwana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosPremiumBodrum, Guest Relations Manager at Rixos Premium Bodrum, responded to this review, 7 March 2013
Dear Guest,
Wishing you a great day from Rixos Premium Bodrum. Thank you very much for your positive recommendation for Rixos Premium Bodrum. Looking forward to host you again with Rixos standarts.
Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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  • Value
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Traveller tips help you choose the right room.   Room tips (79)
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English first
New York City, New York
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 10 June 2012

We were in Rixos for 4 days in June. Very beautiful grounds, lot's of steps to get to most rooms, but if you are reasonably fit not an issue. We did not try any of the restaurants, but we did of course take advantage of the buffet, and it was excellent. Keep in mind this is not an all inclusive resort. Drinks are "free" only during lunch and dinner and you will have your choice of a very average house red or white and a not so good beer. Should you decide to opt for cocktails or a more premium wine they are available. In fact the help will push you in this direction and is not particularly quick at refilling your "inclusive" drinks.
The spa is wonderful, but seemed underused. The night club was pretty much empty and the bands that played there were the equivalent of a wedding band in the States.
I think overall a nice resort in a beautiful location. The staff just does not do a good job of explaining what is offered. Not much is included and all of the extras are expensive. Do NOT use the hotel for any transportation to and from Bodrum. You can get it for 1/4 of the price if you find your own taxi.
As per the rooms they were spotless and completely adequate. Just be prepared to pay for the mini bar with the not so mini prices.Oh yes, order a bottle of Dom and pay $900 for the priviledge. Very reasonable I'd say??

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JoeC965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosPremiumBodrum, Guest Relations Manager at Rixos Premium Bodrum, responded to this review, 13 June 2012
Dear Guest,
I hope you had a safe and anjoyable journey way back home. First of all, I would like to thank you for your review. Because, every honest review will help us to improve our services. Unfortunatelly, Bodrum hotels are not located in flat areas. Well, on the other hand it gives us a breathtaking view !!! But, we also have shuttle service goes around the hotel. Thank for your positive review about our open buffet , I also agree that it is ''excellent''. As you also mentioned it is ''AI'' anymore, since the season of 2010 we serve as a ''Full Board Plus'', wine, beer and non alcoholic drinks are included, and also there is a tea time. The beer is Turkish brand, which is very famous in Turkey and Europe. But, if you did not enjoyed it, I respect your taste with no doubt. The transfer desk does not belong to Rixos Bodrum, it is optional to use it or to use another one. But, anyway thank you for sharing the subject. One important thing that ''DOM'' is a import drink and in Turkey import drinks are very expensive, this is not a arbitrary application and this is very important for me to explain it. In SPA they usually take guests with reservation system. About the stuff explaining what is offered we already made a schedule to re-train them. Thank you very much for your thoughts, because this way when you come again you will see the improvement about the unsatisfied part of your stay, because we care about your opinion.
Best Regards,
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Portsmouth, United Kingdom
Level Contributor
104 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed 10 June 2012

Went for one week in Oct 2010 with a party of around 30 people for the Wedding of our Daughter. Beautiful setting & hotel. Daughter got married on the peninsular ajoining the hotel you can see from the piccies etc.....

It was not too hot at the end of October but nice during the day and chilly at night.

The food in the restaurant was very very good for AI & the best AI we have ever experienced. An abundance of food, at every meal & you just could not fault it at all !

The hotel has a very grand entrance and is spotlessly clean and just very very lovely.

It was quiet & therefore we had a relaxing time & not sure if you would feel that way if you went in mid season ?

Our room was very small and dark, however many of our group got upgraded and had 2 rooms instead of one and they were very big

Very nice hotel, not cheap in anyway. My cousin and wife with 3 small kiddies under 6 had a fab time as great facilities and support with the kiddies

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Roesmetravel E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosPremiumBodrum, Guest Relations Manager at Rixos Premium Bodrum, responded to this review, 13 June 2012
Dear Guest,
First of all I would like to thank you for sharing your honest review with us. Rixos Premium Bodrum is still a good nice hotel with high level of service. We still have nice A La Carte Restaurants with abundance of delicious food. Weather is nice, even though it is summer time but nice breeze is in everywhere. We are hosting lots of wedding parties, it is nice to be part of it. I hope some day you also try the new concept with Full Board Plus ; since the beginning of the season of 2011.
Looking forward to host you again.
Best Regards,
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Moscow, Russia
Level Contributor
178 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
Reviewed 8 June 2012

I had been staying this hotel during one weak in June 2012.I have been to all Rixos in Belek and can say this one is more preferable for adults and family with above 3-4 years old kids.Superb location , good views , not bad rooms.Concerning the beverage prices - to be THE Only customer in half- empty bar ( unlikely full and noisy all inclusive) is worth it , I think.
The only and main problem - many waiters speak only local language .
Off course I had some problem ,but all of them were fixed very quickly.Guest relation girls really help guests . Special thanks to Nadya.

Room Tip: Sea view undoubtly in first line in order to be closer to the beach and reception.Second floor is p...
See more room tips
  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alexander49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosPremiumBodrum, Guest Relations Manager at Rixos Premium Bodrum, responded to this review, 10 June 2012
Dear Guest,
Wishing you a great day from Rixos Premium Bodrum. Your opinion is very important to us. I appreciate your honest review, thank you. Guest Satisfaction is our priority, when guest inform us about any request or problem we solve it as soon as possible.

We are looking forward to host you in Rixos Premium Bodrum again.

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 May 2012

The hotel and location are absolutely amazing, but after Rixos abandonned its all inclusive concept, the guests keep away. Due to the very steep prices in the bars and the club, there are more entertainers there at night than guests. My expectation is that it'll be bust before the end of the year, and will be all inclusive again next year as part of a different hotel chain.

  • Stayed June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank xJosh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosPremiumBodrum, Guest Relations Manager at Rixos Premium Bodrum, responded to this review, 30 May 2012
Dear Guest,
First of all, I would like to wish you a great day from Rixos Premium Bodrum. I am very happy to read your review, honest reviews will help us to improve our services. But, I am also very surprised to hear your expectation that our hotel will be bust before the end of the year and will be part of different hotel chain..... This is a very strange expectation from a valuable guest.
We are no longer in ''all inclusive concept'' , now we move on with ''Full Board Plus'' since the beginning of the new season and our guests are very happy with the new concept. The thing is every guest knows the concept before they make their reservation. Our prices are not steep, but I would say they are very comparable regarding to a premium hotel and also bars & restaurants in local area. Most important issue is every brand of beverage served in our hotel is under the guarantee of Rixos Brand. Please do not worry about us that we will be a part of different hotel chain, because we are already international chain. I would kindly like to inform you that if you do not enjoy ''Full Board Plus'' concept, we have other beautiful Rixos Hotels with ''all inclusive'' concept. If you need our assistance it would be our pleasure to give you further information.Ones again, I would like to thank you for your valuable review, I appreciate it.
Best Regards,
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Dubai, United Arab Emirates
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 May 2012

We reached the hotel tiresomely from a series of flights, from a series of activities from our work, until our wedding and until we flew in from many connecting flights. But this exhaustion instantly disappeared when we saw the beauty of Rixos premium hotel. The moment we stepped inside we were welcomed by the very warm and friendly hotel staff. On a very enthusiastic note these lovely people assisted us in every way. Welcome drinks were served immediately and we forgot how tired we were. We were honeymooners and they gave us the most relaxing memorable stay ever. We were given a fantastic sea view room, and were upgraded to a complimentary full board meals for 4 days and 3 nights. Not to mention the complimentary wine and the kingly breakfast we had on our first morning. Plus the many surprises they gave us each time we went back to our room every night. From roses to sweets, they gave everything that will make their guests happy. All these have left a mark in our hearts and made our stay much more romantic. Perhaps i could say that if I will be given another chance to marry again, I will marry the same woman and still choose Rixos to be our honeymoon hotel in Bodrum Turkey. I strongly believe there is nothing else that can take care of one's special moments than Rixos. We thank Esen the Guest Relations Manager for taking care of us, and the entire staff for their sincere service and attention to details. Their smiles have won our hearts. We arrived as guests but we left them as friends.  We give Rixos the highest recommendation, especially to those who will visit Bodrum. Take Rixos Premium hotel and start enjoying your holiday.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ryan0511
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosPremiumBodrum, Guest Relations Manager at Rixos Premium Bodrum, responded to this review, 30 May 2012
Dear Guest,
Wishing you a great day from Rixos Premium Bodrum. I appreciate your honest review. I am very happy to hear that you had a great time in Rixos Premium Bodrum. We wish to host you and your wife in our hotel in another vacation plan.
Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cardiff, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 May 2012

We went there for our honeymoon. Had a fantastic time, there was a bit of confusion at start with our room, however it was cleared straight away and we had a complementary invitation for dinner at the middle eastern restaurant. Through out the holiday the staff was very friendly and the level of service was excellent. The food was fantastic in all restaurants and we were welcomed with a smile where ever we went.
I would definitely recommend it for couples and families with kids.
Dr R Haidar

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rami H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosPremiumBodrum, Guest Relations Manager at Rixos Premium Bodrum, responded to this review, 10 May 2012
Dear R.Haidar,
Wishing you a great day from Rixos Premium Bodrum. Thank you for your honest review and good thoughts about our hotel.
We hope to see you in Rixos Premium Bodrum again in another vacation plan.
Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Rixos Premium Bodrum

Property: Rixos Premium Bodrum
Address: Torba Mahallesi, Heredot Bulvari, No. 15 | Bodrum, Mugla, Turkey, Torba 48400, Turkey
Region: Turkey > Turkish Aegean Coast > Mugla Province > Bodrum > Torba
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Torba
#3 Spa Hotel in Torba
#3 On the Beach Hotel in Torba
#3 Luxury Hotel in Torba
#4 Romantic Hotel in Torba
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Rixos Premium Bodrum 5*
Number of rooms: 347
Official Description (provided by the hotel):
Bodrum Rixos Premium will provide the highest level of guest satisfaction and above the expectations of our guests will continue to live in a vacation.Our guests experience all the delights of international cuisine a la carte in restaurants, The body which is necessary for your health, including health and beautyproducts you can find everything in the Spa Center. 1 Indoor swimming pool, 2 outdoor pool area, kids club, water sports, diving school and lebanese-stylenightclub and restaurant.In case of need, medical consultant with the 24-hours clinical services are available. ... more   less 
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Also Known As:
Rixos Premium Bodrum Hotel Bodrum
Bodrum Rixos Hotel
Rixos Hotel Bodrum

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