We stayed at the Rixos for 3 nights. Overall it is a good hotel. We found the service inconsistent.
Room - Spacious and very clean. The cleaning lady was very helpful and efficient.
Restaurant - We only ate at Sini. The food was plentiful and the quality was generally good although pasta was very over-cooked and we found that although there was a lot of choice, we were getting bored of the food quickly. My kids loved the fresh doughnuts at breakfast!
Service - Inconsistent. Reception staff were kind and helpful and our check out was very messy. They offer an airport shuttle when you book on-line which we chose to use for our return to the airport and was confirmed by email with the hotel but at check out there was lots of confusion. They did not seem to know what was going on but they did sort it out efficiently. The service in the restaurants was very inconsistent. Some staff were very helpful and others were rude and inefficient. I had to repeatedly ask for milk for coffee etc.
The wine included in the restaurant was disgusting.
The kids club staff were very kind. My kids enjoyed the club initially but got bored quickly as activities were repeated daily so they opted not to go after 1 day.
The kids loved the water slides.
The beach and pool area was very busy. Guest all "book" the chairs with towels in the morning and it is very frustrating as most of the time there are no chairs available although the guests are not around in any case. The hotel claims that they will move towels when unattended for a long time but I did not see any proof of that happening.
The entertainment at the hotel appeared to be very good.
We struggled to sleep due to the noise in our room from the shows at night.
The spa was good but the staff try oversell treatments which actually put me off going back there.
- Official Description (provided by the hotel):
- Bodrum Rixos Premium will provide the highest level of guest satisfaction and above the expectations of our guests will continue to live in a vacation.Our guests experience all the delights of international cuisine a la carte in restaurants, The body which is necessary for your health, including health and beautyproducts you can find everything in the Spa Center. 1 Indoor swimming pool, 2 outdoor pool area, kids club, water sports, diving school and lebanese-stylenightclub and restaurant.In case of need, medical consultant with the 24-hours clinical services are available. ... more less
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- Also Known As:
- Rixos Premium Bodrum Hotel Bodrum
- Bodrum Rixos Hotel
- Rixos Hotel Bodrum