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“Amazing Beauty & Nature & Sea”

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Rixos Premium Bodrum
Ranked #4 of 24 Hotels in Torba
Certificate of Excellence
Reviewed 30 September 2013

I stayed in this resort with my family as Full Board Plus which means that all the meals inclusive of drinks other than that you will pay all your drinks in your room and bars and pool area.

Location: It is 10 km from the city center downtown Bodrum.

Food

You have all your meals in main restaurant ( called Sini ) and you can have so many choices of foods cold and hot dishes. They are all delicious.

During our stay my wife's birthday was celebrated with a special cake with the ceremonial way. This show was memorable one for us. Ececutive Chef was great.

WIFI

WIFI is free in all resort area.

I highly recommend this resort to everyone.

Room Tip: Family rooms with balcony and sea view
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  • Stayed: September 2013, travelled with family
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2  Thank adnanmordeniz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosPremiumBodrum, Guest Relations Manager at Rixos Premium Bodrum, responded to this reviewResponded 25 November 2013

Dear Guest,

Good day from Rixos Premium Bodrum. We appreciate your time and review regarding your stay with us. Guest satisfaction is the most concerning issue for us, that is why we are very happy to hear that your stay was satisfied enough with Rixos standards.

We look forward to host you again in your next visit.

Best Regards,

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316 - 322 of 1,991 reviews

Reviewed 26 September 2013

My wife and I have just returned from the Rixos Bodrum, 6 years after our previous stay. Quite a lot of changes but still 5 star standard with 5 star facilities. Unfortunately the experience is completely let down by 2 or 3 star service in the main restaurant and a reception that makes Fawlty Towers seem like the Ritz!

The hotel is full board plus so drinks are included in the tariff. However, there are insufficient waiting staff for the number of guests and, if they have ever had any training, it can only have been how to avoid eye contact with customers! Every meal became dominated by trying to get the attention of somebody to serve you with wine, tea or just with water. We can put up with an incompetent reception but the poor service in the restaurant will stop us from ever wanting to return again. Shame, it's otherwise a very nice hotel.

Room Tip: Ask for a room number beginning with a 2, the others are further back with poorer views.
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  • Stayed: September 2013, travelled as a couple
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1  Thank MikeDBanbury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosPremiumBodrum, Guest Relations Manager at Rixos Premium Bodrum, responded to this reviewResponded 25 November 2013

Dear Guest,

Wishing you a great day from Rixos Premium Bodrum. First of all I would like to thank you for your detailed review, becasue we deeply value your thoughts and now we are able to work on the service in the main restaurant , reception and the attitude of the staff.

I apologize for the unpleasant parts of your stay.

We hope you will see the improvement and enjoy your time with us in your next visit.

Best Regards,

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Reviewed 24 September 2013

We travel to different places every year and try different atmospheres. As a vacationist, I would highly recommend Rixos Premium Bodrum Hotel. First of all, the view is absolutely breathtaking. Secondly, guest service is amazing as they care about your comfort  and ask your needs personally,(especially when you are with kids it s very important), and last of all, they have  rich menu options that can  serve to all kinds of tastes. We will definitely come back.

  • Stayed: June 2013
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Thank SarahAydin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosPremiumBodrum, Guest Relations Manager at Rixos Premium Bodrum, responded to this reviewResponded 25 November 2013

Dear Guest,

Wishing you a great week from Rixos Premium Bodrum. We appreciate your honest review concerning your stay.

We are very happy to hear that your stay was satisfied enough with Rixos standards.

Looking forward to host you and your family again in another vacation plan.

Best Regards,

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Reviewed 24 September 2013 via mobile

I want to start by saying this is one of the nicest hotels me and my girlfriend have ever stayed at, it's grounds are well looked after, the decor is nice and the scenery is beautiful.

What lets it down is the service provided. It felt like the staff weren't bothered. In the main restaurant it took a long time to get served drinks and when you finally got served you were lucky if got what you asked for, plus you felt like you were being rushed as the staff would take your plates away as soon as (and sometimes before) we were finished. We would ask the same question to two different members of staff and get two different answers. What summed the service up was when we were checking out, the receptionist asked us how our stay was, so we told him we weren't happy with the service. The response we got a mumbled "oh right ok" ! No questions about why we weren't happy, no apology, he really couldn't have cared less.

**THOMAS COOK TAKE NOTE**
We went Full Board Plus, the Thomas Cook website described this as "All meals; breakfast, lunch and dinner and all drinks (with the exception of spirits and cocktails) included." We thought this meant ALL drinks but it's actually just the drinks in the main restaurant with your meals, so if you want a drink from anywhere else at the hotel like one of the pool bars or the mini bar in your room you have to pay premium hotel prices.

Overall it was a nice holiday but it would have been even better if wasn't for lack of attention to detail where service was concerned and Thomas Cook not painting the full picture with regards to Full Board Plus.

  • Stayed: September 2013
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Thank WaynoSedso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosPremiumBodrum, Guest Relations Manager at Rixos Premium Bodrum, responded to this reviewResponded 25 November 2013

Dear Guest,
Wishing you a great day from Rixos Premium Bodrum. Your opinion is very important for hotel management. Because, every review will help us to improve our services. After your detailed review now we can take every necessary steps to improve our service level and staff.

On behalf of Rixos Premium Bodrum, I apologize for the unpleasant parts of your stay. I also would like to point out that Thomas Cook has been re-informed about the concept.

Looking forward to host you again in another vacation plan.

Best Regards,

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Reviewed 22 September 2013

I loved this hotel. The most amazing view from anywhere in the hotel. There are many different types of restuarants or atmosphere for you to enjoy. It all depends on the mood your in. You never have to leave the hotel. The food was also great. The buffet had alot of variety. The customer service excellent. You are always greeted by smiling faces. It is very welcoming

  • Stayed: August 2013, travelled with friends
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1  Thank Ned_Kurt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosPremiumBodrum, Guest Relations Manager at Rixos Premium Bodrum, responded to this reviewResponded 24 September 2013

Dear Guest,

Wishing you a great day from Rixos Premium Bodrum, first of all I would like to thank you for the review, it is great to read that you named Rixos Premium Bodrum ''breath taking'' ... We are glad to know that your vacation is satisfied enough with Rixos standards.

Looking forward to host you again in another vacation plan.

Best Regards,

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Reviewed 22 September 2013

As it happens in every single hotel first two days were boring and tiring. However, after meeting group of friend it was so entertaining. Especially the the guys from activities team, Cansu, Mert, Anil, Ulku, Bahadir, Didem, were friendly and social. The other things that picked my attention were beach and pool. I also enjoyed delicious Turkish cuisine. All in all, it was a great experience with full of joy.

  • Stayed: August 2013, travelled with family
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Thank Rejep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosPremiumBodrum, Guest Relations Manager at Rixos Premium Bodrum, responded to this reviewResponded 24 September 2013

Dear Guest,

Wishing you a great day from Rixos Premium Bodrum, thank you for the review regarding your stay with us. We are very happy to read that you had the best experience ever. Guest satisfaction is our priority.

We are looking forward to host you again in another vacation plan.

Best Regards,

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Reviewed 14 September 2013

l stayed in this hotel from 5-12 sep it was really fully booked because of one conference but again everything was perfect, it has a perfect view, perfect food not many many food like hotels in Antalya has but everything that they had was tasty,delicious and everyday different not the same food everyday.. l advise this hotel in bodrum hotels..

  • Stayed: September 2013, travelled as a couple
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Thank Tauland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosPremiumBodrum, Guest Relations Manager at Rixos Premium Bodrum, responded to this reviewResponded 16 September 2013

Dear Guest,
Wishing you a great day from Rixos Premium Bodrum. First of all, I would like to thank you for the review. Our goal is to provide best possible vacation to all our guests, I am very happy to read that your accomodation was satisfied enough with Rixos standards.

We hope you will enjoy your time with us in your next visit.

Kind Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Rixos Premium Bodrum

Address: Torba Mahallesi, Heredot Bulvari, No. 15 | Bodrum, Mugla, Turkey, Torba 48400, Turkey
Region: Turkey > Turkish Aegean Coast > Mugla Province > Bodrum > Torba
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Torba
#4 Luxury Hotel in Torba
#4 Spa Hotel in Torba
#4 Romantic Hotel in Torba
#4 On the Beach Hotel in Torba
Price Range: £144 - £637 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rixos Premium Bodrum 5*
Number of rooms: 347
Official Description (provided by the hotel):
Bodrum Rixos Premium will provide the highest level of guest satisfaction and above the expectations of our guests will continue to live in a vacation.Our guests experience all the delights of international cuisine a la carte in restaurants, The body which is necessary for your health, including health and beautyproducts you can find everything in the Spa Center. 1 Indoor swimming pool, 2 outdoor pool area, kids club, water sports, diving school and lebanese-stylenightclub and restaurant.In case of need, medical consultant with the 24-hours clinical services are available. ... more   less 
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Also Known As:
Rixos Premium Bodrum Hotel Bodrum
Bodrum Rixos Hotel
Rixos Hotel Bodrum

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