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“Married in the Rixos Hotel ( Fantastic)”

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Rixos Premium Bodrum
Ranked #4 of 23 Hotels in Torba
Certificate of Excellence
northampton
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Married in the Rixos Hotel ( Fantastic)”
Reviewed 17 September 2009

My new wife and i have just stayed at the Rixos for 2 weeks along with 24 friends and family.
The 2nd week that we were there, we were married in the Rixos Hotel. The wedding was fantastic and the hotel management and staff exceeded our expectations ten fold !! They decorated one of their buggy cars and drove us around he complex with the traditional cans tied to the back, which was hilarious, and everyone seemed to get up and clap and cheer us as we passed them by the pool, or beach or on their balconies or wherever they were. They then drove us to the " Barbeque Restaurant" which was reserved for us, where our wedding took place on one level, then the reception meals were on the level below, sitting over the sea. The restaurant was decorated beautifully for us. The reception was beautiful with 2 violins playing, course after course of great food with our own personal menu's, lovely wedding cake, then a fantastic firework display for us, before taking us all in buggies to their Island nightclub, where they gave us VIP seats and projected our pictures onto the big screen for all to see. The waiters were fantastic, helpfull and very amusing, joining in the fun with us and supplying champagne courtesy of the hotel !!
We stayed for 2 weeks and every member of our wedding party thoroughly enjoyed their stay at the Rixos. Food was great, service was great, staff were great, and there was so much to do there. Every one of us have said that we would not hesitate to go back. I read a couple of negative reviews about the Rixos, and i really cannot beleive how these people didn't enjoy the hotel. It was absolutely fantastic in every way. We found the hotel on the internet, booked it and then it was recomended by some friends who have been for 2 years running and are booking next year as well.
Take a look yourself and book a holiday there and you will not be disappointed.
Yes, it can be hard to book an a'lacart restaurant there, but after a few days, you get to know how and when to book them. We managed to book all of them while there.
Rating out of 10, an easy 10 !!

  • Stayed August 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gazbek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosPremiumBodrum, General Manager at Rixos Premium Bodrum, responded to this review, 5 weeks ago
Dear Guest,

Thank you for being our guest and for the time you spent to post such a lovely feedback on tripadvisor.com to share your experience regarding your recent stay with us.

As Rixos Premium Bodrum, our philosophy is to present the highest quality of service and product in the hotel for maximum guest comfort. We are so glad to read your review that you have enjoyed the atmosphere, layout and our team members during your stay.

We will truly be looking forward to welcoming you back in the nearest future.

Kindest regards,

Mehmet Tulunay
Rixos Premium Bodrum Hotel General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Dorset
Level 3 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 17 September 2009

My husband and I went to the Rixos for one week and stayed in a sea view room. The room was large with usual amenities, bathrobes and slippers and a large balcony with great views across the bay.
Food was excellent - buffet had a good variety of food with different theme nights and show cooking every evening. When the weather was good it was easy to get seated but on the one night we had rain it was a bit chaotic. This was due to most of the a' la carte restaurants closing as they are open air and also the outside part of the buffet restaurant. Staff did their best to get everyone seated though.
We ate at the French, Mexican and Barbeque a' la carte restaurants. The french was superb, mexican great and the barbeque was disappointing as the meat was very dry.
There is also an italian restaurant which we heard was good, a Turkish restaurant which we heard was just OK and the Teppanyaki restaurant which had a cover charge of 100euros per couple.
Bottled wines were extremely expensive, so we stuck to the house wine by the glass which was ok. Bottled champagne expensive with moet at 250euros!
There are two main bars and a couple of others including a juice bar dotted around the grounds. You can also get coffee and tea at all the bars. Drinks were ok if you stuck to beer, wine or spirits but cocktails were very strange.. I had a pina colada that didn't have any pineapple juice in it, thought it might be a mistake so had another during the week and still no pineapple!
Every evening there would be some form of entertainment either on the private island or in the ampitheatre and also always something going on for children.
There is a hotel operated shuttle from the hotel to Bodrum at 3euros per person each way (takes about 10 minutes). We got the shuttle to Bodrum (to save walking up a huge flight of steps to the hotel entrance) and then a dolmus back at 2.2euros per person. Look for the dolmus in the bus station with the hotel names on the front as this one will drop you outside the hotel entrance.
Be careful in booking this hotel if you have walking difficulties as it is extremely hilly. Our room was in the 4000's which is right at the top and although we are fit and able bodied, in the heat it was sometimes a struggle to climb all the slopes and stairs.
Pools were lovely with a choice of three including an indoor pool by the well equipped spa.
The beach was ok but very crowded and if you arrived at the beach after 10am you would be lucky to get a sunbed. There was also the usual culprits putting there towels on the sunbeds at god knows what hour and then you wouldnt see them all day! Lots of activities if you want to join in around the pool.
All in all the hotel offers a good standard of accommodation and I would definitely recommend it to others.

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank orcy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosPremiumBodrum, General Manager at Rixos Premium Bodrum, responded to this review, 5 weeks ago
Dear Guest,

Thank you for being our guest and for the time you spent to post such a lovely feedback on tripadvisor.com to share your experience regarding your recent stay with us.

As Rixos Premium Bodrum, our philosophy is to present the highest quality of service and product in the hotel for maximum guest comfort. We are so glad to read your review that you have enjoyed the atmosphere, layout and our team members during your stay.

We will truly be looking forward to welcoming you back in the nearest future.

Kindest regards,

Mehmet Tulunay
Rixos Premium Bodrum Hotel General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 24 August 2009

I was in Rixos Bodrum betwwen 15th and 18th of August. The first day was quite OK, except the hotel changing my room without informing me and when asked about the reason, the answer was "somebody else wanted the room" and when I start complainig, the man from the reception said " we do not have to satisfy everyone". And this was the best day of my stay.
The second they, there was a "red rope" seperating 1/3 of the hotel including sundecks and one of the beaches and we "the customers" were not allowed to go into that part, because the part was reserved for the owners "special guests"
And again the explanation of the managment was "you can't go beyond that rope because we closed that part". And we learnt that, this happens quite very often.
The location was good, the food was good but we paid a lot and got only 2/3 what we've paid for, what have been advertised... without even a apology.

  • Stayed August 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Pidpid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosPremiumBodrum, General Manager at Rixos Premium Bodrum, responded to this review, 5 weeks ago
Dear Guest,

First of all we would like to thank you for being our guest and for taking your time to share your experience on Tripadvisor regarding your recent visit to Rixos Premium Bodrum. Your feedback is important to us.

Your lovely description about the location,amenities and friendliness of our team members were pleasant to read. Please be advised that your comments will be noted to be reviewed by relative department heads. Many thanks for your suggestions and support.

We truly enjoyed looking after you and hope to have the pleasure of welcoming you back again in the nearest future.


Kindest regards,

Mehmet Tulunay
Rixos Premium Bodrum Hotel General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clacton on sea, essex
Level 3 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 August 2009

As a travel agent for 17 years, I have stayed at many hotels, and my husband and I found this one to be extremely good. The food is of a very good standard, the main dining room has a great choice of food and the desserts are delicious. As soon as our glasses were empty,the waiters were filling them up. We found the majority of the staff to be extremely pleasant and helpful. The locations of the barbeque, fish and turkish restaurants give you a great view of the sea. Yes, I do agree difficulty getting the reservations but we managed to try them all out, just keep re-dialing.

The rooms was comfortable with a huge balcony. The bar with the terrace overlooking the sea was a great place to have a cocktail and watch the weekly firework display. A couple of times we used the cinema, they had 2 showings a day with up to date films.

During the day the staff come to the beach with coffee, soft drinks, fruit and offer to clean your sunglasses

I am surprised to see negative reviews on this hotel, as overall we both loved it, in my opinion people expect so much these days and not everything may be perfect, but we had a great time, and had nothing to complain about at all. A very relaxed holiday in a beautiful location..

  • Stayed May 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ChristineHurley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosPremiumBodrum, General Manager at Rixos Premium Bodrum, responded to this review, 5 weeks ago
Dear Guest,

Thank you for being our guest and for the time you spent to post such a lovely feedback on tripadvisor.com to share your experience regarding your recent stay with us.

As Rixos Premium Bodrum, our philosophy is to present the highest quality of service and product in the hotel for maximum guest comfort. We are so glad to read your review that you have enjoyed the atmosphere, layout and our team members during your stay.

We will truly be looking forward to welcoming you back in the nearest future.

Kindest regards,

Mehmet Tulunay
Rixos Premium Bodrum Hotel General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh
1 review
Reviewed 20 August 2009

We went to this hotel for 1 week at the end of June and had an excellent time! The hotel is just beautiful and the rooms very spacious and clean with a free minibar that's stocked daily. There is the buffet restaurant which has theme nights e.g. mexican night, italian night, turkish night etc.. but there's also 5 others included in your all inclusive package. Our favourites were the turkish and BBQ with beautiful views out to sea. Funny system to book these though, you must phone the night before and you will be given a time. The pool bar is nice for lunch if you don't want a big buffet, they do pizzas and burgers etc.. There is a huge selection of drinks included in the all inclusive package too, although only 1 lager (efes). The evening entertainment was ok! a bit of a laugh and the entertainments team really do try and ensure you enjoy yourself. If you don't fancy that, there are lots of places to sit and watch the sunset or a couple of quieter places to get a drink if you prefer. The grounds are just lovely and a so so clean. I will definately be going back to this hotel again.

  • Stayed June 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NoraVee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosPremiumBodrum, General Manager at Rixos Premium Bodrum, responded to this review, 5 weeks ago
Dear Valued Guest,

We would like to thank to you for posting your reviews regarding your experience with us .As Hotel Rixos Bodrum, our mission is providing the best service quality and products in our hotel so your feedback is really important for us.

Many thanks for listing positive elements of your stay. It is such a great honor for us to be remembered as the best Hotel. Your kindly appreciation will be a great motivation for all the team members to serve you better.

We look forward to the pleasure of welcoming you once again in the not too distant future.

Kindest regards,

Mehmet Tulunay
Rixos Premium Bodrum Hotel General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Luxembourg
Level 4 Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 18 August 2009

We arrived to Rixos Bodrum and just had this WOW effect... Rixos Bodrum is not just an hotel, it's a whole village ! with several pools, 7 restaurants (very nice, all of them) a beach, a private island (with Disco), etc etc and everything is extremely clean and beautiful. The hotel is very isolated and you just feel like being in your own little paradise.

They have a very nice SPA with everything you can imagine, food is very nice, with a lot of choice. They have the most professional and kind staff I have ever seen in an hotel. You just think about something, when they already have done it.
The hotel is 10 km from Bodrum away which is just perfect. Shuttle from the hotel 2 times per day (3 euro one trip).

Just go there, you won't be disappointed.

  • Stayed August 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank megagatto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosPremiumBodrum, General Manager at Rixos Premium Bodrum, responded to this review, 5 weeks ago
Dear Valued Guest,

We would like to thank to you for posting your reviews regarding your experience with us .As Hotel Rixos Bodrum, our mission is providing the best service quality and products in our hotel so your feedback is really important for us.

Many thanks for listing positive elements of your stay. It is such a great honor for us to be remembered as the best Hotel. Your kindly appreciation will be a great motivation for all the team members to serve you better.

We look forward to the pleasure of welcoming you once again in the not too distant future.

Kindest regards,

Mehmet Tulunay
Rixos Premium Bodrum Hotel General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
chehsire england
Level 5 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 17 August 2009

We visited for a week at the beginning of July. On our return there were still a lot of positive reviews coming in, and I really began to wonder if it was me that found this place so disappointing. However, now it seems people are waking up to the massive deterioration in this place. This was our second visit...the first being only a year ago. We had looked forward so much to returning....now wish we had saved our money. Just to add to some of the things recent reviewers have pointed out: the yacht is gone. 40 euros a day for a boat trip with no drinks from the pier; buffett food is standard recycled food that you would get anywhere...so much for luxury! The six a la cartes used to really compensate for this, but now it is almost impossible to get a reservation. You are expected to phone at 6 p.m for the next evening. Advice is to hold on....try 45 minutes..and still no reply. then guest services tell you it is all booked up. Spent the first two days trying to get a speciality booking, eventually did so through the duty manager...really gone down. In the mexican we were given fajitas made with dark chicken meat...slimy...revolting! Drinks are all on draught, if you want a bottle of beer be prepared to pay 6 - 8 euros for a small one! 8 euros for a fresh mango juice....what was that ultra all inclusive...dont think so. This hotel is built down the side of a cliff; to get out you have to climb approx. 90 stone steps and then walk some...almost impossible in the heat of the day. They used to give you a shuttle if you wanted to go to the main road...guess what its gone. Unless you get a taxi you cant get out of the place!!!! There is no doubt that the hotel is well presented: nice furniture etc, but thats where it ends. Seems like the infrastructure has fallen out of the place. The beach is packed. If you do get a bed you will be very close to the next one....totally unacceptable for a reportedly five star hotel. We got the impression that they had packed the place out to over capacity. On our first day after travelling for many hours there wasnt even any hot water. The managers explanation was that it was not the hotels fault, it was because all the guests wanted a shower at the same time. The only good thing I can find to say is that our room was maintained to an immaculate standard, and a great credit to the maid. We did get our mini bar stocked daily, but it looks like they have even stopped that now. I would not return here under any circumstances.

  • Stayed July 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank anne7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosPremiumBodrum, General Manager at Rixos Premium Bodrum, responded to this review, 5 weeks ago
Dear Guest,

First of all we would like to thank you for being our guest and for taking your time to share your experience on Tripadvisor regarding your recent visit to Rixos Premium Bodrum. Your feedback is important to us.

Your lovely description about the location,amenities and friendliness of our team members were pleasant to read. Please be advised that your comments will be noted to be reviewed by relative department heads. Many thanks for your suggestions and support.

We truly enjoyed looking after you and hope to have the pleasure of welcoming you back again in the nearest future.


Kindest regards,

Mehmet Tulunay
Rixos Premium Bodrum Hotel General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Rixos Premium Bodrum

Property: Rixos Premium Bodrum
Address: Torba Mahallesi, Heredot Bulvari, No. 15 | Bodrum, Mugla, Turkey, Torba 48400, Turkey
Region: Turkey > Turkish Aegean Coast > Mugla Province > Bodrum > Torba
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Torba
#4 Spa Hotel in Torba
#4 Romantic Hotel in Torba
#4 Luxury Hotel in Torba
#4 On the Beach Hotel in Torba
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Rixos Premium Bodrum 5*
Number of rooms: 347
Official Description (provided by the hotel):
Bodrum Rixos Premium will provide the highest level of guest satisfaction and above the expectations of our guests will continue to live in a vacation.Our guests experience all the delights of international cuisine a la carte in restaurants, The body which is necessary for your health, including health and beautyproducts you can find everything in the Spa Center. 1 Indoor swimming pool, 2 outdoor pool area, kids club, water sports, diving school and lebanese-stylenightclub and restaurant.In case of need, medical consultant with the 24-hours clinical services are available. ... more   less 
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Also Known As:
Rixos Premium Bodrum Hotel Bodrum
Bodrum Rixos Hotel
Rixos Hotel Bodrum

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