We stayed at this hotel 3 years ago and really loved it....so we returned June 12th - 20th 2014. Unfortunately it was nothing like the first stay and a real let down. (Sorry for the long review)
The location of the hotel itself is beautiful with great views and beautiful clear sea. There is no beach at this hotel so if that is what you are after you should not pick this hotel.
Right from the start the hotel and it's staff were a let down. We arrived at around 1.30 in the morning....and due to having one man to check us all in and one porter to take the bags to the rooms...check in took 3 1/2 hours!!!!!! There were lots of unhappy people at this point and all the guy on reception seemed to do when there was a complaint...was laugh!! I have never in my life had a check in take this long..it was awful service.
We (two couples) both stayed in bungalow rooms...which were nice and always clean & Air con worked a treat. Nice and close to the restaurant which was a plus as you can have quite a walk if you are placed in a bungalow.
Unfortunately during our stay what seemed like an entire school came to stay at the hotel (children aged between 11-18 I think) as there was a Basketball tournament taking place for two weeks in Bodrum. These kids were rude, messy, loud, and mainly GREEDY!! Each child was taking half a loaf of bread for lunch and there were 100's of them. (We even caught one taking a plate of chips eating a few and then tipping them all back into the tray of food...VILE!!) This was a very bad decision by the hotel to accommodate these children. They took over the pools and restaurant and left pretty much nothing for the rest of the hotel guests.
As a simple eater I was happy with bread, cheese, eggs, pasta, pizza and chips, but the rest of our party who wanted a variety of food and meats the food was really really poor. Things that were out for dinner one night would be there reheated for breakfast the next morning.
You need to get up around 6.30-7am to get a sun lounger at the pool or jetty, any time after this you don't really stand a chance....the pool area is no where near big enough for the number of guests.
One evening we took a trip to Bodrum thanks to the wonderful Andy at Golden Plate restaurant. With a free taxi there, a lovely meal and cocktail and then a browse round the shops and a free taxi home, it was a great night. Thank you Andy....he was one of the nicest people there always happy and chatty. I would def recommend doing this.
Would also like to say that Gozde in the main restaurant was a lovely lovely lady...so polite and always there with a great big smile on her face :) Also Mehmet who does the photography again a great guy who we always had a chat and a laugh with.
There was no air con in the main building so we couldn't drink at the bar inside in the evenings as you would just sit there and sweat!
Due to all the complaints and let downs the hotel did give us our room for an extra 5-6 hours free of charge on the last day before we left, unfortunately this wasn't enough to make up for the poor service so we will not be returning again which I am gutted about as I love the Kervansaray hotels and the bodrum hotel is in a beautiful setting.
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- Also Known As:
- Kervansaray Hotel Bodrum
- Kervansaray Resort Bodrum