We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Amazing Holiday - booked through Thomas Cook”
Review of Xanadu Island

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Xanadu Island
Ranked #1 of 53 Hotels in Turgutreis
Certificate of Excellence
Reviewed 27 July 2014

Returned from an amazing holiday at Xanadu Island after a smooth flight with Thomas Cook we arrived at Bodrum Airport where check in was around 45 minutes unfortunatley me & my partner had to be diverted by airport staff because we hadn't pre paid for our Visa's, this took an extra 15 minutes £20.00 each after this we went through to baggage claim which was very quick, we were then shown to the coach & our journey to the hotel began. 20 minutes into our drive the coach driver suddenly pulls over & calls out some of the hotel names, Xanadu was called out & we left the coach to find out we were being transferred to another coach, this is explained in the letter that the Thomas Cook rep gives you before you get on the coach, unfortunately we did not read this so it was a shock to find out we were having to change coaches. We arrived at the hotel around 12.30am where we were welcomed by the receptionist. Check in was very quick & we were also delighted to be given a free upgrade, while our luggage was being looked after we were given a cocktail & shortly after that we were taken to our room.
The room was beautiful, the decor & furniture was modern & contemporary. At this point we were overjoyed & couldn't wait to explore the island the next morning.
The main restaurant had many varieties of gorgeous food, so we knew lunch & dinner would be even better, one of the nights my partner was attacked by one of the cats that walk around by the main restaurant, luckily their was no blood. Some guests would feed the cats, but we would just ignore them as i don't feel it was appropriate to feed them whilst other guests were enjoying their meals.
Both swimming pools are lovely, we would sit by the main pool during the morning then move round to the smaller pool in the afternoon. One negative thing, although there are plenty of sun loungers we did notice that bigger families would leave their towels on the loungers & would rarely use them, this seem selfish was frustrating seeing as other guests could have used them.
Onto the nightlife & entertainment, our first night we enjoyed a band which played some well known songs, the other nights were mainly for families & children, so we just sat by the bar & had cocktails.
I bought myself a ring from the jewellery shop next to the souvenir shop, i am slightly upset because we were told that the ring was real silver & paid around 100TL. I have now noticed that the ring is turning a horrible grey colour & i am no longer able to wear the ring as it is not real. Just wanted this to be advised so others don't end up paying for something that isn't worth what is it.
The staff are very helpful & seem like lovely people, unfortunately some of their english was limited but this was never a problem.
On departure we were the first to be picked up then our 2 hour journey back to the airport started, the coach driver did seem lost at some point, we were then advised that our flight had been delayed 2 hours due to issues on the plane.
Overall the reason why i have not given the hotel 5 stars is purely due to the nightlife as we felt this was more enjoyable for families & their children, but everything else was perfect, myself & my partner had the most relaxing time & will certainly be returning in the near future.

Room Tip: We had room 4343, you will not be disappointed.
See more room tips
  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank DanielleHanton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (773)
Traveller rating
Traveller type
Time of year
Language

230 - 236 of 773 reviews

Reviewed 25 July 2014

Just returned from a most enjoyable holiday at Xanadu Island. Hotel is spotlessly clean and service at the bars is first class. Luxurious rooms are furnished to a high standard. Food was bit boring due to the poor quality of the meat. Swimming pool was cold, although it was very refreshing. Entertainment staff were poor, struggled to generate interest for day time activities. Needs water polo and other activities to entice holiday makers to participate in events

Room Tip: Rooms very comfortable and service first class.
See more room tips
  • Stayed: July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
6  Thank CharlieC0962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2014

Got home lastnight after our third time here, two weeks still wasn't long enough :( It gets better and better each year. The entertainment was fantastic with different shows, bands and parties everynight. The food was excellent with so much to choose from everyday. Anyone who says the foods poor is pathetic as there was loads to choose from. The weather was in its late 30's and sometimes got to 40 degrees, the hottest its ever been whilst we have stayed there. We were upgraded to another room on arrival which was great, free wifi in the room, around the pool and on the beach. Room was very clean and mini bar stocked daily. We had a sea view from the balcony and also views of Kos. The waiters were always working hard around the pool making sure you had enough to drink and eat, restaurant staff were very friendly too. The only negative thing was the transfers. The past two years we always got private transfers but this year as we booked through another agency we were given coach transfers. First of all we were on a coach for an hour and than had to go on a minibus which took another hour as Xanadu was the furthest away. Not the hotels fault at all. Also the Thomas Cook rep was never at the hotel so we had to find information about transfers etc ourselves. I also had to go to hospital whilst staying there and the hotel were great they took us there and back twice free of charge which we can't thank them enough for :) I don't know why people are saying the entertainment team can't speak English because I was having conversations with them everyday, i'm sure they can speak better English than you can speak Russian :) Can't fault this hotel at all we will definitely be back next year for the 4th time! Thankyou Xanadu :)

Room Tip: Sunset suites with sea views are definitely the best, also on arrival ask for an upgrade!
See more room tips
  • Stayed: July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
10  Thank Chloe B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Demet M, Sales & Marketing Manager - Xanadu® Hotels High Class at Xanadu Island, responded to this reviewResponded 24 July 2014

Dear Guest,

Thank you very much for preferring Xanadu® Hotels for your holidays and for sharing your feelings with us on Tripadvisor.

We were glad to read that you enjoyed your stay and would be very happy to have the opportunity to welcome you again.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 July 2014

Xanadu Island hotel is very nice. The positives include nice swimming pools and beach, even the basic rooms are lovely, there is an ok gym, numerous lovely bars, the food in the main restaurant is good and the staff are all very nice (although their english can be limited).

The ala carte restaurants were a disappointment but the big negative is the hotels location in relation to Bodrum. Our transfer to the hotel was I hour 15 but the return transfer including pick ups at other hotels was two and a half hours. Getting into Bodrum is a 130 Turkish lira taxi trip each way (45min drive).

We had a great holiday but the big disappointment was the Ephesus trip we booked through the Thomas Cook rep (£55 per person). We were told Ephesus was 2 and a half hours away but because the tour guide took the bus to a series of tourist traps it took five and half hours to get to the destination we had paid to visit. We arrived in Ephesus too late to see the large Roman villa exhibition (which closes at 5:30) and once there we were rushed around the site in just under two hours. Ephesus is a big site and needs at least 2-3 hours to visit properly. We arrived back at the hotel at 1am after a 13 hour round trip...we even had to visit more tourist traps on the way home.

The standard of the hotel makes for a very relaxing break in the sun but once at the hotel your easy access to things off site are extremely limited.

Room Tip: All the rooms are great - can't go wrong.
See more room tips
  • Stayed: July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank Daryn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Demet M, Sales & Marketing Manager - Xanadu® Hotels High Class at Xanadu Island, responded to this reviewResponded 24 July 2014

Dear Guest,

Thank you very much for preferring Xanadu® Hotels for your holidays. Thank you also for sharing your feelings about your stay. We read with regret that you were unhappy with our a la Carte options but assure you that we have improved our concept - thank you for your comments in this regard.
We very much hope to welcome you again in Xanadu® and remain
with best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2014

This hotel has absolutely NOT high class .
They brand themselves as a 'high class' hotel, this is what you pay for, and this is what we expected but what you receive is max 4* .

They serve poor and cheap food and drinks. Lunch and dinner was very poor each day. ( cannot compare other hotels like Rixos , Kefaluka , Mardan , Ela quality ) All buffet was extremely repetitive.
Restaurant staff mostly student and they are 15- 16 years old.
Childeren pool is dirty and old as you can see in the pictures.

Hardly any of the staff spoke English and animation team was from Ukraine ( they only speak Russian )
Animation start around 21 o'clock and done around 23 . And than you have to sleep :)) or dance in the hotel's disco with max 5 people.

Wireless coverage was very pool , non existent in room.

For the room do not pay extra for sunset if you dont get from 3th floor. Other rooms has no sunset view. I don't know why they called our room as a sunset. ( room 4404 )

The beach is pebbly and hard to get into the sea.

one positive review ; Hotel looks very nice if you take a photos.

We left 1 day earlier.

Definitely not 5 star hotel...

Room Tip: Do not pay extra for SUNSET suit . Except 3th floor there is no chance to see sun set .
See more room tips
  • Stayed: June 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
5  Thank UMUTCESMECI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2014

Really nice place - natural peninsula, where is only this hotel resort. You will have different nice views from all sides of peninsula. You will not need the bracelets for all inclusive :-). The services are very good, staff very friendly and food tasty and also good choice. They have the kids buffet as well, also with baby food glasses, which is very nice. During the day you can enjoy Carte D´Or eiscream, you can order pasta, pizza, hamburgers etc. also between lunch and dinner. We liked also the time for breakfast from 7 a.m. till 11 a.m.,lunch 12.30 - 3 p.m., dinner 7-10 p.m..During children discoteque they are serving poc corn and big kids lolipops.Eveneing animation program is also very good as well the live music groups every second day. We were really fascinated by Hakan Girit Group, it was amazing !!! We agreed also late check-out due to our smaller daugter - sleeping after lunch and we got it for free of charge. Overall we were very satisfied and even if we are usually going to another places, we would like to come back to this place.

  • Stayed: July 2014, travelled with family
    • Location
    • Rooms
    • Service
4  Thank Jolana_2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Demet M, Sales & Marketing Manager at Xanadu Island, responded to this reviewResponded 24 July 2014

Dear Guest,

Thank you very much for preferring Xanadu® Hotels for your holidays. We were happy to read that you enjoyed your stay and would highly appreciate welcoming you again in the near future.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2014 via mobile

I stayed here with my husband for 5 nights in the 2nd half of June. We booked from Italy a sunset suite even if we wanted a romance suite which seemed to be unavailable when we looked for. At the arrival we had the wonderful surprise to be upgraded to the romance suite! My travel agency informed the hotel that we had our 7th wedding anniversary on our last day and the hotel PR made us find a delicious small chocolate cake, a bottle of champagne and 7 red roses! The service was excellent in each aspect of the hotel. All inclusive formula is fantastic because you can drink and eat whenever you want during day and evening and you can be served in different bars and spaces around the hotel (near the pool, on the beach , on the terrace..). Live music almost every evening. Food very good in terms of quality and choice. The private beach is wonderful and you always find free beds. The sea water is amazingly beautiful and clear. Sea sports available. I would absolutely recommend this hotel to everyone going to Bodrum !! We had a wonderful stay here and we could relax as we wanted ! Thank you to all staff. Nadia and Federico from Milan.

Stayed: June 2014
3  Thank Nadia F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Demet M, Sales & Marketing Manager - Xanadu® Hotels High Class at Xanadu Island, responded to this reviewResponded 24 July 2014

Dear Mrs. Nadia and Mr. Federico F.

Thank you very much for preferring Xanadu® Hotels for a such important holiday experience. We are glad, that you enjoyed our Romance Suite and our surprises and hope to welcome you again in the near future in Xanadu®.

Please allow us to congratulate you again to your anniversary. We wish you all the best and remain
with best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Turgutreis
14.7 mi away
Rixos Premium Bodrum
13.3 mi away
Vogue Bodrum
Vogue Bodrum
#3 of 24 in Torba
1,998 reviews
5.7 mi away
Sianji Wellbeing Resort
Sianji Wellbeing Resort
#6 of 53 in Turgutreis
454 reviews
Show Prices
Show Prices
Show Prices
2.1 mi away
Swissotel Resort Bodrum Beach
Swissotel Resort Bodrum Beach
#11 of 97 in Bodrum City
168 reviews
19.7 mi away
Titanic Deluxe Bodrum
Titanic Deluxe Bodrum
#1 of 9 in Guvercinlik
1,493 reviews
0.8 mi away
SENTIDO Bellazure
SENTIDO Bellazure
#2 of 14 in Akyarlar
802 reviews
Show Prices
Show Prices
Show Prices

Been to Xanadu Island? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Xanadu Island

Address: Akyarlar Mahallesi, Akyarlar Burnu Mevkii, Turgutreis 48960, Turkey
Region: Turkey > Turkish Aegean Coast > Mugla Province > Bodrum > Turgutreis
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Turgutreis
#1 On the Beach Hotel in Turgutreis
#1 Top resorts Hotel in Turgutreis
Price Range: £65 - £282 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Xanadu Island 5*
Number of rooms: 222
Official Description (provided by the hotel):
The Xanadu® Island is a prestigious and exclusive five-star All Suite Hotel at the west coast of Turkey, known for its beautiful olive trees, rocky hills and immense pine forests. It is situated on a private peninsula, amidst beautiful gardens and flowered courtyards and surrounded by the deep blue water of the Aegean Sea. This enchanting and elegant resort belongs to the famous Xanadu chain offering an All Inclusive concept with High Class service. All unique suites and villas are overlooking the sea, beautifully constructed on the cliffs enjoying fabulous views out to the surrounding islands and offering a perfect location for a peaceful and tranquil luxurious holiday. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Jet2Holidays , TripOnline SA, LoveHolidays, Travel Republic (UK), Cancelon, Evoline ltd and 5viajes2012 S.L. so you can book your Xanadu Island reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Xanadu Island Turkey/Turgutreis

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing