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“Below average, full of Russians”

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Yasmin Resort Bodrum
Ranked #5 of 55 Hotels in Turgutreis
Reading, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Below average, full of Russians”
Reviewed 17 June 2013

Hotel does not provide good service to UK guests, it is overrun with Russians. The staff do not speak or understand English very well which makes it difficult to gain information. We had several issues at this holiday:

1) hotel room description is incorrect on travel republic website. We booked a sea view double with balcony in te main building on ultra all inclusive. When we checked in we had a shared balcony with 4 other rooms and other guests towels and pants outside our room. There was no patio furniture either. There was also a leak in the bathroom coming through the ceiling and dripping through the light fitting. We requested a room change and after an hour of arguing we're moved the following day to a twin room with a small French balcony - however the hotel were insisting that this was an upgrade on wht we had booked.

2) shuttle transfers are not good value or money as the hotel is described as 1 hur transfer from bodrum airport. After an hour waiting for the coach to fill we departed bodrum airport after an hour we were dispersed onto minibuses we were told to "make our transfer quicker" we had a number of drop offs and the driver was clearly lost as we drove round in circles a number of times. 3 hours later we eventually arrived at jasmin bodrum having missed our last opertunating to get any food as it was too late .

3) the hotel boasts 3 al la carte restaurants however what they fail to inform you is that you can only visit these restaurants once in a week. There is only 2 main dishes to choose from however it is better than the slop that was served in the buffet restaurant

4) entertainment - if you like to sleep this hotel is not for you loud music played until 1am tip if you pay extra for club rooms rather then main building as it might not seem as loud. Entertainment included bingo nights which was an extra charge .... Hardly entertainment!

5) monarch airlines pay for extra legroom in advance if you are 5'9" of above as this is the smallest plane I have ever travelled on. No entertainment on board and food/drink expensive so my advice take it with you. Toilets water stopped working 10 mins into the flight so take hand gel in case!
If you have an option f flights pay extra for a different airline

Overall - hotel is in the middle of nowhere up a very steep hill however there is a shuttle bus for £5 takes 20 mins in turguries or £10 to bodrum takes about 40 mins well worth it much more to see and market on Tuesdays cheap shopping if you haggle!

  • Stayed June 2013, travelled as a couple
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Helpful?
1 Thank Lawlabub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (88)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Swedish first
  • Turkish first
  • Any
English first
Plovdiv, Plovdiv, Bulgaria
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 14 June 2013

We was in Yasmin Resort Bodrum with family for 10 days this year in May. This hotel is amazing! Wonderful views, very helpful, responsitive, smiling and extremely polite stuff! Rooms were lovely! Pools and every other place in the hotel was very clean an tidy! Restorants and bars were realy great! Food was always appealing to the eye , fresh and very, very tasty! I would like to draw your attention to manager Mr.Ismail Koseoglu! He is a man, devoted entirely to his work. He is a person, who cares every tourist to stay with wonderful impressions and nothing is missing during the stay of all guests in Yasmin Resort! Mr. Koseoglu is a man, for whom it does not matter whether it is day or night - he was always in the service of all tourists! Нeartily wish good health to him and to all the staff of Yasmin Resort, and wish them good health and let many tourists to enjoy their humanity and warm smiles! We realy enjoyed our holiday! This 10 days in Yasmin was for us the most unique and unforgettable vacation ever!!! Thank you!!!

  • Stayed May 2013, travelled with family
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Helpful?
5 Thank Emilia A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Uckfield, East Sussex
Level Contributor
51 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 14 June 2013

We have just returned from spending 2 weeks at this resort and had one of our best holidays ever.
The complex was a lot bigger than we expected, we were at the end of the 6th floor so quite a walk to the beach but we treated that as our daily exercise and am sure they would have been moved us if we had complained.
The first thing I would like to point out is that this hotel is in Turkey and all hotels in Turkey have lots of Russians, Turkish people (it is their country after all), Eastern Europeans who are in the majority and British are in the minority although there were quite a few of us. Some are very rude and will push in but we never had any real problems and you have to remember that British youngesters have a very bad press for rudness in Spain etc.
The buffet was certainly magnificant for lunch and dinner. There was a huge amount of choice, never seen so many salads etc. but again, they are catering more for the majority and not the minority. There was always something to find to eat and if you do not like that then the snack bar is open from 12-6 where you can have burgers, salad, chips, pasta and make toasted sandwiches. A lot of people found this good for feeding their children rather than giving them a late meal.
We went to the 3 a l'carte restaurants and found them a nice change from the buffet and was more catered to European tastes and were very good. Don't be persuaded into buying a bottle of wine, just ask for the AI, no problem.
The lobby bar is open 24 hours so we always went to bed later than we would have as we were having such a good time. The bar staff do not ignore the British, quite the opposite as we are more pleasant to them than some of the others so we never had any problems getting a drink and they were never stingy as some hotels are.
The best bar of all was 'SAVAS' bar, (pool bar) Oh Savas, you really made our holiday. You are such a lovely man, so happy and made edveryone feel special and liked to make special cocktails for us all, we met lots of lovely people at this bar and we spent every night there.
Entertainment, the boss likes to sing so he did about 4 night a week but we all had a good dance and a laugh and there was good intertainment in the amphitheater every night which was also very good.
All in all, you need never spend a penny in this hotel, everything is included. You do not have to pay for the safe in your room, you can get expresso coffee, mojito's are also included. There is ice cream at lunch.
We have only mention 1 person but there was so manyh others that I would be here all day, the entainment staff were wonder, so friendly and one lovely man in particular always came and asked me to same and we had such a laugh.
If any of you are reading this report, we were affectionally known as Mummy,Daddy by a lot of the staff.
We are very well travelled and would say that all in all, this is one of the best holidays we have every had. You can always find something to complain about, if you are that way inclined, but we prefer to look for the good things and not let silly things spoil our holiday. We have make some, hopefully, life long friends here so just ignore the bad reports and they are not of the majority. We had such a wonderful time here and would recommend it totally.
It is isolated but you can get transport from the hotel or a bus from the top to Tutigaris or Bodrum. Most of the rooms have a beautiful sea view, what more could you ask for.
We would like to thank all the staff for making our stay so wonderful.

  • Stayed May 2013, travelled as a couple
    • Value
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Helpful?
5 Thank gillymadam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 June 2013

I have just retuned from a week's stay at this resort and I literally couldn't fault it. The staff went out of their way to help you and always had a smile on their faces!

There was a huge variety of food in the main buffet restaurant and everything was really fresh. The food in the three on site restaurants was also great and you can eat once at all of these during your stay. My friend and I never had any trouble finding sun loungers, and spent most of our time by the main relaxation pool, but the private beach and the jetty were beautiful.

The evening entertainment was also great, and there was something for everyone. We stayed in the club rooms which are set up the hill from the main hotel, and I would recommend choosing these rooms if you can walk up steep hills and a few steps as the views are amazing and it is a little bit more peaceful at night.

Overall I would highly recommend this hotel to anyone looking for a great all inclusive break in Turkey, and I would definitely go back again.

  • Stayed June 2013, travelled with friends
    • Value
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Helpful?
2 Thank karenmcghie1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warsaw, Poland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 June 2013

I had very pleasant time during my holidays. I spent two weeks in Yasmin Resort Bodrum. I really appreciate good service, helpful staff, alwyas smiling people and very friendly manager İsmail as well.

  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Agnieszka B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barnsley, United Kingdom
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 11 June 2013

We have just returned from yasmin I was there with my husband ,daughter and sister we all have different ideas about things but one thing we all said was how clean they kept this hotel .
Myself and my husband travel quite a bit and and know that the food is never what we expect at home but we always found something to eat yet both my sister and daughter thought food was lovely also one big benefit for them is it was 24 hours all inclusive and they never had to wait long for a drink staff very friendly .
Plenty of choice where to spend your day two very clean pools some sunbeds on a small beach and a lovely jetty with sunbeds spoilt for choice and lovely views one other thing we found entertainment. Staff very pleasant normally they are too pushy but not here you join in if you want
I would also like to say the staff on reception were also very good happy to help you with anything the would go out of there way this you do not find very often Well worth trying

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dawn0508
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kielce, Poland
1 review
Reviewed 11 June 2013

The hotel and views are so beautiful! I have to write nice things about staff,especially Ismail Koseoglu,who is very nice and helpful person. He was interested in all of guests and tried to get to know their all needs .

Stayed May 2013, travelled with friends
Helpful?
Thank Iwona G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Yasmin Resort Bodrum

Property: Yasmin Resort Bodrum
Address: Peksimet Koyu | Kadikale Mevkii, Turgutreis 48800, Turkey
Region: Turkey > Turkish Aegean Coast > Mugla Province > Bodrum > Turgutreis
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#3 Spa Hotel in Turgutreis
#5 Luxury Hotel in Turgutreis
Price Range (Based on Average Rates): £
Hotel Class:5 star — Yasmin Resort Bodrum 5*
Number of rooms: 478
Official Description (provided by the hotel):
With the new name of holiday, the resort is built on the beautiful Bodrum Peninsula in Turgutreis-Kadıkalesi on a 108.000 m² large area, with a 40.000 m² large property. It has a private beach running along the turquoise Aegean Sea over a length of 1 km. With a 1220 Bed capacityYASMIN BODRUM RESORT works on Ultra All Inclusive basis and aims for all the guests to have a memorable holiday. ... more   less 
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Also Known As:
Paloma Yasmin Hotel Turgutreis
Yasmin Bodrum Hotel
Yasmin Bodrum Resort
Yasmin Hotel Bodrum
Yasmin Resort Bodrum Turkey/Turgutreis

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