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“will never come back here”

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Yasmin Resort Bodrum
Ranked #4 of 53 Hotels in Turgutreis
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“will never come back here”
Reviewed 9 August 2013

if you have been to other 5 star resorts , this is far from that . we checked in on 5th aug and had reserved 2 sea view rooms in main building . at first they tried to downgrade us to the suits outside buildings (they are cheaper than 2 rooms ) but we didnt accept. then they gave us 2 rooms with pool view and they were insisting that its sea view. after 1 hour discussion with them they said they can cant do anything today and they are fully booked and we should come back tomorrow . the day after they changed our rooms to sea view and both of our rooms were twin beds when we asked for 2 single beds , they turned the sofa to another bed ..!!! the hotel is located in nice location , the second issue was food , all I can say is horrible , few variety of foods and almost same everyday , I taught im being picky but when I asked some people here they had the same issue. they would just change one or two of their main courses and everythinh else remains same. compare to other hotels that I have been and they offer much more variety of foods . when we entered in the hotel there were nobody to show us around and guide us , we had to figure everything by our own . they have a'lacarte restaurant which serves better food and its free for one time , you should reserve about 2 days before . the animation teams are so lame and sometimes offensive . people here are mostly from azerbayjan , Kazakhstan, Uzbekistan and some eastern europian countries . also you should know that tennis court , billiard and gaming centers are all paid games .non of them are free . the ac turns off when you leave the room and would be so hot when you comr back . every night we had ac turned on and in the morning there were water all over the floor . we asked them to send somebody to fix it but they never sent anybody . when I objected to them they said : take it or leave it . in the end one of the worst experience I had and I wished it would finish earlier , I would have left the hotel if there was air ticket back to istanbul . also they only have cheap drinks and even if you would like to pay they dont have anything better to serve you . if you plan to enjoy your holiday dont stay at this hotel . not recomanded at all .

  • Stayed August 2013
    • Value
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Helpful?
4 Thank Pouriafar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (89)
Date | Rating
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English first
Larbert, null, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 8 August 2013

i stayed at the Yasmin Reasort for 1 week in July, absolutely loved it! the staff were so friendly and lovely! would definitely recommend the pool bar for cocktails! Bar man Savas is lovely! Hotel was very clean and food was brilliant! its only a ten minute trip into town on the buses. had an amazing holiday and hope to return to the Yasmin soon!!

  • Stayed July 2013, travelled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
5 Thank Rachael T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 7 August 2013

Visited the Yasmin late July 2013. Quite an impressive scale - looked more like a small village. It was quite hilly to get to some rooms but seemed to always be a helpful driver with a golf buggy available if you fancied a lift.

Positives: Friendly staff, Clean fairly spacious room, daily cleaning including fresh towels and sheets, nice grounds, several pools to choose from (not that i dipped a toe in one!), nice beach with clean water and free kayaking, waterslides (forgot to go on them), a nice jetty and a private beach club area where you can have a private pavilion away from the other guests with waiter service, private steps down into the water (costs 50euros a day extra though), good selection of food if you like turkish food, grilled meats and fish, stews and lots of salads and breads, all inclusive deal is pretty good value.

Negatives: Sulphury smell around the hotel, but noticed elsewhere in Turkey too. On the all inclusive, the local drinks are basically vodka infused with any other alcoholic drink you can think of e.g. vodka tequila, vodka gin, vodka rum, vodka baileys, vodka vodka. You'll be hard pushed to find something you like. i guess the mohitos were ok. but my advice is to just get vodka with a mixer or beer - local beer efes was good. No cash point on site which was a right pain because you had to pay to get a taxi to turgetreis (nearest town about 10mins away) to get cash from an atm - pay to get cash???!!!! also no bureau de change at hotel. you will be encouraged to maybe go on a boat trip, or have your haircut by one of the on site businessmen, but they are harmless and we made some nice mates - hairdresser guy was our best mate in the end... the locals and staff are great.

My MAJOR issue, whihc pretty much ruined my holiday was that the guests were extremely ignorant and had never seen a black person before and if you are black, be prepared for people pointing, laughing, being the topic of conversation (you have to eat with these people and sit on the beach with them all day, if you want to make the most of you all inclusive deal), people pushing in front of you, asking for pictures of you and much more. by the end of the holiday i was exasperated and almost brought to tears a couple of times. I dont think these guests were Turkish - on the whole (information gleaned from staff and other turks) it seemed they were from Iran, Kazakhstan, Russia, Kyrgyzstan, and Uzbekistan. I now never want to go to any of these countries ever in my LIFE!!!! My Turkish looking boyfriend raised this with the Thomson rep and she said "is she half caste or black black?" WTF????!!!!????!!!!! Not sure what difference this would make lol. Anyway people of colour you have been warned!!!

All in all did enjoy the holiday but we had to learn how to deal with the racist situation. Fun Times. PS. Eat as much Baklava as you can. Its good.

Room Tip: Ask for a room with a Sea View - nice to wake up to. PS. the air con cuts out if you have the doors...
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  • Stayed July 2013, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
5 Thank Missstard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tehran, Iran
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 August 2013

We stayed 7 days at this hotel and had two different stories. the first 3 days we were in room 1249 which was disgusting. at the first day the fridge was broken and after a couple of times talking with receptionist and technician it was replaced by the second day. but the problems continued with air-conditioning system not working at the second night and we wasted a lot of hours of the third day arguing with receptionist (with really bad English proficiency) and technician (with not enough knowledge about refrigerant systems). finally not only couldn't they fix the problem but also didn't accept to change our room at the third day, so we had to stay in it without AC for 2 nights. even in the forth day they didn't want to change our room and wanted us to patient so that the problem would be fixed. however after a serious talk to guest relation officers, we made her change our room.
The rest of the holiday except some little things was perfect.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Hassan_M1M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 August 2013

Just can warn everybody about this "experience". The hotel is bad smelling everywhere, food to find, no chance - we stayed hungry all the time as there was nothing eatable.Just the rooms were clean, as much as could be. No shower, bathtube to come in hardly, the curtain smelly and not at all anything of 5* (????) At the end the worst experience had my wife having a massage and been badgered from the masseur who told first to be very serious!

My suggestion - never ever Yasmin, no Turkey anymore!

  • Stayed August 2013, travelled with family
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
7 Thank 67Judy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shiraz, Iran
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 August 2013

Among the hotels I've been to , P.Yasmin's for sure one of the most relaxing ones ,,
Simple but brilliant design , green and fantastic enviroment , great bars ( fantastic mojito cocktails ) , cool stuff , comfortable rooms , amusing poolside entertainment , private clean beach .
The only negative point was the lobby which was too crowded because of the many tour guides from outside the hotel and hotel animators wandering about in search of girls to . . . ( which is so common in most turkey hotels )

Overally it's advisable both for families and single people .

Room Tip: Well the floor rooms have both garden and see view
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  • Stayed September 2012, travelled with friends
    • Value
    • Location
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Helpful?
Thank Ali J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YASMINRESORTBODRUM, Konuk İlişkileri Müdürü at Yasmin Resort Bodrum, responded to this review, 6 August 2013
Dear Ali J,
Thank you for taking your time to share your experiences on trip advisor, all your positve and negative comments are noted and shared with concerning departments. We hope see you on your next visit. Best Regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 July 2013

I just want to say how amazing of a time i had at the hotel the staff were amazing especially Ismail Köseoğlu food bevarage manager he is amazing what a pleasure knowing him.. he made our holiday the service we received was top notch the hotel was clean tidy in a great location i will be re booking up agin to travel back in september 2013.. i will make sure my friends and other members of my family do book up and visit as they will have a amazing time as i did.. ismail koseoglu and his amazing cocktails are a must to try...

Room Tip: the hotel is amazing all i can say is no matter what room or where you stay in the hotel you will ha...
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  • Stayed June 2013, travelled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank deb_cossey99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YASMINRESORTBODRUM, Konuk İlişkileri Müdürü at Yasmin Resort Bodrum, responded to this review, 6 August 2013
Dear guest,
Thank you very much for your nice coments which gave a smile on our faces while reading. We are looking forward to see you on September' 13.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Yasmin Resort Bodrum

Property: Yasmin Resort Bodrum
Address: Peksimet Koyu | Kadikale Mevkii, Turgutreis 48800, Turkey
Region: Turkey > Turkish Aegean Coast > Mugla Province > Bodrum > Turgutreis
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#2 Spa Hotel in Turgutreis
#4 Luxury Hotel in Turgutreis
Price Range (Based on Average Rates): £
Hotel Class:5 star — Yasmin Resort Bodrum 5*
Number of rooms: 478
Official Description (provided by the hotel):
With the new name of holiday, the resort is built on the beautiful Bodrum Peninsula in Turgutreis-Kadıkalesi on a 108.000 m² large area, with a 40.000 m² large property. It has a private beach running along the turquoise Aegean Sea over a length of 1 km. With a 1220 Bed capacityYASMIN BODRUM RESORT works on Ultra All Inclusive basis and aims for all the guests to have a memorable holiday. ... more   less 
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Also Known As:
Paloma Yasmin Hotel Turgutreis
Yasmin Bodrum Hotel
Yasmin Bodrum Resort
Yasmin Hotel Bodrum
Yasmin Resort Bodrum Turkey/Turgutreis

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