I was pleasantly surprised at how nice the grounds and hotel decor and cleanliness was. I am extremely concerned with cleanliness when staying in a hotel and felt comfortable which is huge. The grounds where kept up and very nice as well. There where a couple of minor draw backs. Our dining experience at the on site restaurant was less that except-able. Left feeling extremely frustrated at the lack of service. Having to leave my table twice to find my waiter to no avail due to wanting to place an order and then proceeded by receiving wrong orders and wanting condiments. No service to be found asked another waitress for help. NOPE no help... The shelf in the bathroom was loose asked for it to be fixed. The handy man dumped everything on the BathRM floor and left it there with plaster and dust.(v.nice) On further inspection the screws were only tightened on the top.(seriously) The worst was the handy man just walked in without knocking. really! Long waits at the elevator on weekends. All in all it was a great hotel with good staff with the exception of the restaurant and maintenance staffs. Desk help JAE was exceptional!
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