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“Nice Hotel but Pricey.”

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DoubleTree by Hilton Hotel Atlantic Beach Oceanfront
Ranked #2 of 9 Hotels in Atlantic Beach
Lillington, United States
1 review
“Nice Hotel but Pricey.”
Reviewed 3 June 2014

I came to this hotel for a work conference. The hotel was nice. The restaurants attached to it were okay in terms of food but price was too high and service was not that good. Overall the price was kind of high but the hotel was nice.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
newport_group, Social Media Specialist at DoubleTree by Hilton Hotel Atlantic Beach Oceanfront, responded to this review, 17 June 2014
Thank you for staying with us :)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,288 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (203)
Date | Rating
  • English first
  • French first
  • Any
English first
Mooresville, United States
1 review
Reviewed 3 June 2014

The room and entire facility was very clean. The staff were courteous. I attended a conference in the meetings rooms and they were average. The food was also average. No complaints here, but not "wowed" either. It is right on the beach, but not every room has a "great" view of the ocean like the website says. My balcony was only about 2 ft. wide, not much to stand or sit out on and relax.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Sam M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
newport_group, Social Media Specialist at DoubleTree by Hilton Hotel Atlantic Beach Oceanfront, responded to this review, 17 June 2014
We're pleased to hear that for the most part you enjoyed your recent stay with us and we hope you'll come back to see us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Worcester, Massachusetts
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 June 2014

This hotel is a joke and needs to get a clue. I think they are under the impression because their rooms are nice and clean, and located ocean front that they can have mediocre service- but that's not going to keep business coming back. First, the front desk staff has NO CLUE about their military special rates- although this hotel is within 30 mins both directions from military bases. Apparently I misread the description that states "includes breakfast for 2 adults & 2 children", but hey they can keep their free breakfast! The restaurant that serves the breakfast buffet was "understaffed" as we were told 5x's and waited 30 minutes for a table- while the place was empty (the tables were all just dirty!). Hey staff- fake it til you make it! I don't need to hear a sob story about how someone no-called no showed- get yourself out there and bus those tables! Didn't matter- the breakfast tasted like it was cooked, frozen and then reheated. Next morning we drove a few miles north to Bojangles- best $10 ever spent! =)
If you are just looking for a nice, clean hotel on the beach than this is it... but don't expect much else. If you'd like to pay half this rate just stay at their sister hotel a block away (but across the st)... the rooms are bigger.. but they have a beach access right across the street. =)

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank natbabyx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
newport_group, Social Media Specialist at DoubleTree by Hilton Hotel Atlantic Beach Oceanfront, responded to this review, 17 June 2014
Thank you for staying with us and for taking the time to let us know about that stay. We greatly appreciate your honest feedback and we assure you that it will be used to better our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A;tantic Beach, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 June 2014

Our room was nice but we had dogs in the room next to us that barked when the owners were not there. Also the fan on the air conditioner was so loud the TV had to be turned up really loud. Also during the night it sounded like water dripping or something banging up above us. Workers were called but the problem was not solved.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Anne Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
newport_group, Social Media Specialist at DoubleTree by Hilton Hotel Atlantic Beach Oceanfront, responded to this review, 17 June 2014
Thank you for taking the time to let us know about your recent stay. We apologize for the issues that you encountered during your stay and we urge you to contact the general manager directly if you wish to discuss them further, tom.bowen@hilton.com.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Conway, United States
1 review
Reviewed 2 June 2014

Our first breakfast at this hotel was excellent, our waitress was such a pleasure. Our second morning was a total opposite. This waitress seemed we were a burden and very rude, never around. Very disappointing.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Carolyn F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
newport_group, Social Media Specialist at DoubleTree by Hilton Hotel Atlantic Beach Oceanfront, responded to this review, 17 June 2014
Thank you for staying with us and for letting us know about your experience in the restaurant. We sincerely apologize for this and we assure you this type of behavior is not tolerated.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mount Gilead, United States
Level 1 Contributor
4 reviews
4 hotel reviews
Reviewed 2 June 2014

Was a little disappointed about the "ocean view" but overall great experience and would certainly stay again. The staff were all very helpful and friendly, the rooms were clean and the meals were very good. the hotel is conveniently located to explore Morehead City.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Mary P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
newport_group, Social Media Specialist at DoubleTree by Hilton Hotel Atlantic Beach Oceanfront, responded to this review, 17 June 2014
We're glad to hear that our staff was helpful during your recent stay!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlantic Beach, N. C., U.S.A., United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 June 2014

Recently stayed two nights at Atlantic Beach, N.C., while attending a conference during the day. The conference rooms were comfortable and neat. The restaurant on-site provided a good lunch. The breakfast buffet was outstanding. The rooms were neat, although a little dated. The staff were exceptionally friendly and helpful. Of course, the pools and beach were inviting. Thanks for a good experience!

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Sandra W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
newport_group, Social Media Specialist at DoubleTree by Hilton Hotel Atlantic Beach Oceanfront, responded to this review, 17 June 2014
Thank you for taking the time to let us know how well your conference was and we hope you'll choose to use us again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel Atlantic Beach Oceanfront

Property: DoubleTree by Hilton Hotel Atlantic Beach Oceanfront
Address: 2717 W Fort Macon Rd, Atlantic Beach, NC 28512-5349
Phone Number:
Region: United States > North Carolina > North Carolina Coast > Atlantic Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #2 of 9 Hotels in Atlantic Beach
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Atlantic Beach Oceanfront 3.5*
Number of rooms: 200
Reservation Options:
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