We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Better luck next time?”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
DoubleTree by Hilton Hotel Atlantic Beach Oceanfront
Ranked #2 of 9 Hotels in Atlantic Beach
Reviewed 31 July 2014

Arrived excited and ready to put on my swim suit and hit the beach! Sadly, we were given a room with a malfunctioning toilet and a maintenance man who seem to be struggling with the apparatus he was trying to install. He apologized for holding us up, stated all was good, and left. Not only was the toilet not fixed, he left a mess. I am somewhat of a clean toilet fanatic so this left a sour taste for the duration of the trip. In addition, the ladies restroom designated for beach and pool use stayed dirty and after multiple requests by myself and others, went without soap for four days!

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
2  Thank Deborah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
newport_group, Social Media Specialist at DoubleTree by Hilton Hotel Atlantic Beach Oceanfront, responded to this reviewResponded 5 August 2014

Thank you for letting us know about your recent stay. We're sorry to hear about the bathroom issues but appreciate you letting us know so that we can address them accordingly.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (1,414)
Traveller rating
Traveller type
Time of year
Language

1,021 - 1,027 of 1,414 reviews

Reviewed 31 July 2014

If I'm going to pay $10 per drink at least it should taste like a cocktail with Alcohol. Bathroom sink was clogged for only $177 per night what a treat!! The handel on the balcony door came off the second night f our stay that was impressive must have been from the Hurricane season!!

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
2  Thank Mark W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
newport_group, Social Media Specialist at DoubleTree by Hilton Hotel Atlantic Beach Oceanfront, responded to this reviewResponded 5 August 2014

Thank you for staying with us and for taking the time to let us know your thoughts and concerns.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2014

The 2 room suite was very comfortable our family stay. The doors to both decks were very hard to slide but other than that the room was great. The storm that came in caused the elevator to be closed for a short time and we were on the 9th floor so it was a little inconvenient but the staff had it up and going early the next day.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank sbshirk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
newport_group, Social Media Specialist at DoubleTree by Hilton Hotel Atlantic Beach Oceanfront, responded to this reviewResponded 5 August 2014

We apologize about the elevator situation but we're happy to hear that the rest of your stay was everything you had hoped!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2014

We have gone to this hotel when it was a Sheraton. Last year it reopened as a Doubletree/Hilton. Nice time last year. This year not so much. Lots of changes. Added cost for chairs and umbrellas at the beach. Room was NOT cleaned two nights in a row. No help from staff. Just handed towels and a "sorry?" They have a lot of kinks to work out. Will have to think long and hard if we will go back... Not worth the experience for the money we paid!

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
1  Thank klzw50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
newport_group, Social Media Specialist at DoubleTree by Hilton Hotel Atlantic Beach Oceanfront, responded to this reviewResponded 5 August 2014

We're sorry to hear that our hotel has declined in your opinion since last year and we assure you that we are working hard and fast to get back to everyone's standards. We value your opinion as a loyal guest and we certainly do hope you'll give us another shot the next time you're coming to visit the area.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2014

While being right on the beach is nice, this hotel has serious issues, especially for the prices they charge. The room had a terrible order, the air conditioning unit was extremely loud, the bathroom door didn't close, and in general the rooms were just ok. Our room didn't get cleaned while there for two nights. Definitely would not stay here again.

  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
2  Thank Kathleen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
newport_group, Social Media Specialist at DoubleTree by Hilton Hotel Atlantic Beach Oceanfront, responded to this reviewResponded 5 August 2014

Thank you for staying with us and for taking the time to let us know your thoughts and concerns. We're grateful for your honesty as it helps us to improve our hotel and we do urge you to reach out directly to management if you wish to discuss these matters further, rolando.hernandez3@hilton.com.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2014

My family and I decided to visit NC coast after a visit to ECU. We chose to stay at Fort Macon Atlantic City Beach because it was the closet beach to shore direct drive. We were told that the Hilton Doubletree is the nicest on the beach. When we walked in it was nice however for the price we paid it could have been updated a bit more....and a bit cleaner. (It wasn't dirty just expected better I guess). I do have to say however the staff was real nice and the manager was real nice....very accomodating. We stayed two nights there. The rooms were clean. I always do my check and it passed. The beds were comfy too. I enjoyed that there was an outside grille/bar which stayed open until 11:00 pm (I believe). They played fun music which added to the atmosphere. The only thing I didnt like about the outside bar was that when I wanted to order 4 mudslides for me, my husband and 2 others, she didnt have enough Kahlua to make them and wouldn't call anyone to get some more or ask the inside bar for some....so I didnt order any and she lost out on 4 mudslides....no biggie....I guess. It still was a nice stay. The pool was nice and played great music. It was right on the beach which was nice and a bonus. The bar inside had a nice happy hour and the bartender inside was real nice and asked if we would like drinks and explained what each drink was....he sold us. Good bartender there. It was in a great area too where you can walk across the street to a real good restaurant (even though there is one at the Doubletree) its nice that you have the choice. There is also a DQ across the street and a small gift shop. Im glad we stayed there.

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
2  Thank live4fla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
newport_group, Social Media Specialist at DoubleTree by Hilton Hotel Atlantic Beach Oceanfront, responded to this reviewResponded 5 August 2014

We're glad to hear that you enjoyed your spur of the moment trip to our hotel and we certainly hope that you'll choose to come again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2014

Our family used to take vacations yearly to this hotel when it was a Sheraton hotel. The building is a little old, but it was updated, always very clean and the service was excellent. It was a favorite for everyone. We just went for the first time this year (July 2014) since it has been converted to a DoubleTree and it was VERY disappointing. It was definitely not as clean as before. The hallways are hot and need cleaning. The elevator and stairs both leaked a lot of water during a rain storm, and one of the rooms we booked had mold all over the tub. The service staff was extremely nice, but the front desk staff was very rude. They didn't reserve the rooms we asked for when we booked oceanfront, and then when they were unavailable when we arrived explained that maybe it was because we didn't understand the difference between ocean-front and ocean-view....seriously? We stayed in the ocean view because that was all that was available, but obviously it wasn't as nice. This has always been a pricey hotel, but I do not think it is worth the money anymore.

  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Jessica H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
newport_group, Social Media Specialist at DoubleTree by Hilton Hotel Atlantic Beach Oceanfront, responded to this reviewResponded 5 August 2014

We're sincerely sorry to hear that you did not enjoy your recent stay with us. We are working on improving our hotel with the change of management and staff and we hope you will give us another chance the next time you're looking to visit Atlantic Beach.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Atlantic Beach
0.4 mi away
Hampton Inn & Suites Atlantic Beach
Hampton Inn & Suites Atlantic Be...
#2 of 6 in Pine Knoll Shores
798 reviews
3.7 mi away
The Inn at Pine Knoll Shores
The Inn at Pine Knoll Shores
#3 of 6 in Pine Knoll Shores
449 reviews
4.1 mi away
Bask @ Big Rock Landing
Bask @ Big Rock Landing
#1 of 5 in Morehead City
236 reviews
Show Prices
Show Prices
Show Prices
2.3 mi away
Island Inn of Atlantic Beach
Island Inn of Atlantic Beach
#3 of 9 in Atlantic Beach
273 reviews
2.1 mi away
Hampton Inn Morehead City
Hampton Inn Morehead City
#2 of 5 in Morehead City
672 reviews
2.6 mi away
Sandpiper Motel
Sandpiper Motel
#9 of 9 in Atlantic Beach
35 reviews
Show Prices
Show Prices
Show Prices

Been to DoubleTree by Hilton Hotel Atlantic Beach Oceanfront? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about DoubleTree by Hilton Hotel Atlantic Beach Oceanfront

Address: 2717 W Fort Macon Rd, Atlantic Beach, NC 28512-5349
Phone Number:
Region: United States > North Carolina > North Carolina Coast > Atlantic Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #2 of 9 Hotels in Atlantic Beach
Price Range: £67 - £192 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Atlantic Beach Oceanfront 3.5*
Number of rooms: 200
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hilton Hotels Direct, Hotels.com, getaroom.com, TripOnline SA, Ebookers, 5viajes2012 S.L. and Evoline ltd so you can book your DoubleTree by Hilton Hotel Atlantic Beach Oceanfront reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing