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Courtyard Akron Fairlawn
Ranked #6 of 10 Hotels in Akron
Certificate of Excellence
Akron, Ohio
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“It worked for me!”
5 of 5 bubbles Reviewed 3 July 2014

I took my disabled mom on a memorial day holiday away from home. I clearly have hotel issues meaning I refuse to stay in a shack. My taste far outway my purse but I am usually able to book great hotels at discount prices. Our stay at the Courtyard was most pleasurable. I needed a ground floor room for her, we got it last minute request. Breakfast was very good. The room was clean, nice beds, decor is definitely my taste. Staff was more than friendly. No noise issues. It was a nice stay. So, the price was good, room was perfect, hotel accommodated my disabled mom, we rested well, ate well. As I said "It worked for me"

Room Tip: Read the reviews with balanced thoughts...smile. Oh and call the hotel directly if need be.
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Lisa P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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137 reviews from our community

Traveller rating
    68
    48
    16
    3
    2
See reviews for
37
12
7
60
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Atlanta, Georgia
Level Contributor
40 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 26 June 2014

Stayed here on business recently. Check in late evening was prompt, and the front desk was reponsive to my room request. Fitness center had equipment with individual TV displays and the lobby still stocks the Wall Street Journal - convenient! Room was clean and bedding comfortable but I was on the ground floor and when I checked into the room noticed that the sliding door was not locked nor was the buglar bar in place. Bistro did the trick for breakfast but one issue I have is that the room was missing the hairdryer. When I went to the front desk the next morning to point this out, their reaction was "well, do you need one?". I responded yes, but the dryer never arrived. I have short hair and it wasn't a big deal but points to a lack of customer-focused service and responsiveness.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank gregc1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TMIHospitality, Manager at Courtyard Akron Fairlawn, responded to this review, 30 June 2014
Dear Gregc1982,
Thank you for reviewing your stay at the Courtyard Akron Montrose. I’m glad that you enjoyed our fitness center and the Wall Street Journal provided in our lobby. We strive to impress our guests, and I apologize that our customer service came up short during your visit. I will address your concerns with my staff to ensure that future guests do not have the same experience. Please allow us another opportunity to host you on your next trip to the area.

Sincerely,
Jawn D.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rochester
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 18 June 2014

I stayed at the Courtyard Marriott Akron Montrose this past weekend for 2 nights. It was fine ... that is it - just fine. The room was fine, it was very clean. The bed/TV set up was weird; if you were sitting in bed the TV was about 5 feet from you on your left side so you had to sit with your feet dangling off the bed to see the TV straight on; otherwise you would get a stiff neck from turning to see the TV.

There was either a small blood or red nail polish stain on the mattress of the pull out couch.

The bed was comfortable and the back outside seating was nice, however, at night or in the rain they should bring the nice comfy cushions in because our backsides got all wet when we tried to sit on them.

The lobby looked nice - hubby had one quick drink at the bar.

I generally prefer a hotel that has breakfast included but I chose this hotel because of the wonderful reviews on tripadvisor. I think I would have preferred the Holiday Inn Express or Hampton Inn (about 200 yards away).

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank aghmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TMIHospitality, Manager at Courtyard Akron Fairlawn, responded to this review, 20 June 2014
Dear Aghmom,
Thank you for reviewing your recent stay with us. I'm glad to hear that you found our beds to be comfortable and you enjoyed our outside patio. Please accept my apologies that the rest of your stay did not meet your expectations. We strive to impress our guests and when that doesn't happen we want to know about it. We appreciate your feedback and giving us the chance to improve our services. I hope that you will allow the Courtyard Akron Montrose another opportunity to impress you on your next visit to the area.

Sincerely,
Jawn D.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Indianapolis, Indiana
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 17 June 2014

Our stay here was excellent. The room was very clean, and the staff was very friendly. Our beds were comfortable, and the hotel offered free Wi-Fi. The was a great place to stop through on our route from Niagara Falls to Columbus, OH.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank underwater337
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pittsburgh, Pennsylvania
Level Contributor
103 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 16 June 2014

This is the third time that I have stayed at this property, previously staying in August and October of 2013. I have stayed at quite a few Courtyard properties over the years, and each time I have stayed here, I have had an enjoyable stay.

This Courtyard has a more updated feel and is a smaller-size, making it feel more warm and cozy. The staff is warm, helpful, and genuinely cares for the guests. The king room has a small sofa to relax and watch TV at the end of the day. During previous visits, I have had a balcony and would prefer this instead of the standard room that I had this time.

The hotel is located slightly off of the main road, giving it a more private feel. Within a short drive, there are numerous dining and shopping options, including grocery stores. Access to I-77 is right next to the hotel and access to I-71 is 10-15 minutes away.

I would definitely stay at this Courtyard again! It is one of my favorite properties.

Room Tip: Ask for a room with a balcony. When the weather is warm, you will not even want to turn on the AC!
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ATraveller063
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laguna Beach, California
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 14 June 2014

Nice staff, good rooms, loved the Bistro which had Starbucks Coffee, breakfast items, cocktails!
Also a great little store with snacks & necessities inside lobby.
Good internet space in lobby, nice socializing area.
Overall, great stay.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PHCAWA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Detroit, Michigan
Level Contributor
45 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 13 April 2014

Ill start off by saying would I stay there again. Yes.

The hotel is your typical "modern" Courtyard fare. The hotel is only a couple years old and in very good shape.

The one I had was the room windows, they did not lock in our initial room. We were initially given room 213. Upon entering the room I could hear the highway and looked at the window and noticed it was opened. There was a two windows that slide open and a screen that looked punched out. I could not get one of the windows to slide correctly. I called the front desk and they had no issue to move me to another room. That window had the same problem but this time I found a simple hook latch and locked it up. Nothing major but something to look out for.

The hotel also had internet with a good speed.

Room Tip: One with a good lock on the windows
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  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Nick K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard Akron Fairlawn

Property: Courtyard Akron Fairlawn
Address: 100 Springside Dr, Akron, OH 44333-2431 (Formerly Courtyard Akron Montrose)
Region: United States > Ohio > Akron
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 10 Hotels in Akron
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard Akron Fairlawn 3*
Number of rooms: 78
Official Description (provided by the hotel):
At the Courtyard by Marriott Akron Fairlawn, we have perfected the experience that surrounds our guests with the conveniences that make business and pleasure travel easy. Relax and get ready for the day ahead in one of our spacious guest rooms, featuring a comfortable sitting area, large work desk and high speed wireless internet service. Enjoy our heated indoor pool and spa as well as our fitness room. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Hotels.com, Marriott, Expedia, TripOnline SA, Odigeo, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Courtyard Akron Fairlawn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Akron Montrose Hotel Akron
Akron Courtyard
Akron Marriott
Courtyard Akron Fairlawn Ohio

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