We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Better than expected”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Quality Inn & Conference Center
Ranked #8 of 11 Hotels in Akron
cardiff
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Better than expected”
Reviewed 3 April 2009

There are many good things to say about this hotel. The staff was welcoming and extremely friendly. The rooms were spacious and clean. Best of all they have a delicious hot breakfast. Well worth the value. I will be back for my next trip.

  • Stayed March 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rkg06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

143 reviews from our community

Traveller rating
    27
    46
    29
    19
    22
See reviews for
45
30
15
28
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Japanese first
  • Polish first
  • Portuguese first
  • Any
English first
Cleveland, Ohio
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 December 2008

Because we had to catch an early flight out of the Akron airport and we live 45 minutes north in Cleveland we wanted to find a convenient hotel to shorten the morning drive in icy weather with our 16 month old child and save money on Airport parking. So we booked the Quality Inn hotel because it offered a "free shuttle" to the Akron airport and the room rate was a very reasonable $65+tax. We called the hotel before booking to verify the airport shuttle was indeed free, which they confirmed.

As they say about best laid plans... Our first experience was with an unfriendly receptionist who informed us that in order to use the "free shuttle" we had to pay a $20 parking fee, which was not noted anywhere on their website nor was it mentioned when we called to inquire about the shuttle rate.

The next issue came as soon as we we entered the sorely outdated and neglected room and were greated with a blast of heat. It turns out the heater in the room would not automatically shut itself off - we had to mannually turn it off/on to adjust the room temperature. When we did turn it off, however, the room quickly cooled down to an uncomfortable level due to the severely drafty windows. When we checked out the next morning we asked the clerk about the heater and he said that was normal.

In the end, we would have been better served to book the $89 Hilton Garden Inn that's located right outside the airport.

  • Liked — Conveniently located just off the expressway
  • Disliked — Outdated rooms, broken heater, hidden parking costs, unhelpful clerks.
  • Stayed December 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lentz_Home
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Akron hotels

San Diego, California
Level 3 Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 10 November 2008

We stayed here just for 1 night. Upon arriving, we noticed the hotel's convenient location right next to the highway. However, even from outside, this hotel had a very sub-par look to it. (the picture from the hotel can be deceiving). Check-in was a little slow, but easy. We were told that our room was located on the opposite side of the building in door 'F', to which we would have to drive from the lobby. Each section of the hotel has a different lettered door and it even had a distinct community center or YMCA feeling (or something like that) just driving around it.

When we got to door 'F', there were 2 non-powdered doors that we had to go through in order to get to the main hallway. In Ohio's very cold weather and with a lot of luggage, this can be a major challenge.

The room was fairly clean, but the rooms were seriously outdated. The bathroom ceiling could not have been more than 7-8 ft. tall and was the type that had movable tiles to access the above crawl space. The heater was extremely noisy....so much that it woke me up several times through the night so that I finally turned it off and was cold the rest of the night. The window was as thin as paper because the freeway noise was quite loud in the room.

As other reviewers have said, however, the breakfast wasn't bad. It was probably the best aspect of this hotel.

Next time in Akron, we'll search for a better option.

  • Liked — Location
  • Disliked — Outdated Rooms
  • Stayed November 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SD_Happy_Traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kentucky
Level 3 Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 20 May 2008

We stopped here for overnight stay while traveling.room was decent,but needed updating.We were able to park near our room.It was a very long walk from our room to lobby,breakfast area.If i stay again,i'll ask for a room near the lobby and away from an exit door.

  • Liked — location
  • Disliked — location of room,needed updating
  • Stayed December 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank katiemommy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, CA
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 15 May 2008

Visiting Akron for a family reunion, we booked the Quality Inn based upon the reviews posted here on tripadvisor.com. How this place is rated the #1 hotel in Akron is beyond me. But before I rant, there are some positives about the place. It's freeway convenient, offers a respectable free breakfast, free parking and free Internet. The people at the hotel were also nice and friendly. The real issue is with the building itself. The hotel is in desperate need of a renovation. In fact, our room showed severe water damage near the window, with wallpaper over bubbling plaster. In addition, the bathroom did not have an exhaust fan, and trapped humidity...resulting in visible black mold on the walls and near the ceiling. My allergies were in full force and I had a sore throat the entire trip...which miraculously disappeared whenever I was away from the hotel. Less of an issue is the fact that the rooms are on the small side, and everything is a bit out of date. Next time, we will explore some of the areas newer options.

  • Liked — Free breakfast, internet and parking.
  • Disliked — Mold everywhere, and cramped out of date rooms.
  • Stayed May 2008, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank b2dav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, Colorado
Level 6 Contributor
262 reviews
164 hotel reviews
common_n_hotel_reviews_1bd8 194 helpful votes
Reviewed 14 February 2008

We stayed here to be close to the airport and was only 7 miles away. Very convienent. The beds were very comfortable. Breakfast even had fresh sausage and eggs with the make your own waffles. Lots to choose from.

Stayed February 2008
Helpful?
1 Thank ackart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 October 2007

I blocked some rooms for my family to stay because we had a reception at the hotel. The reception was great and everyone in the family complimented me on my choice for their stay, the only complaint was my aunt because she stayed somewhere that accepted pets and this hotel did not.

Everyone at the hotel was so helpful and kind and the rate they gave us for our group was great. The sales manager was so sweet and helped so much, the desk clerks were very helpful and friendly. The rooms were very comfortable and clean. We had a great breakfast with eggs, waffles and sausage which was free to all the guest and the woman in the dinning room was very nice.

They have free shutttle to and from the airport which saved me time. I would recommend this hotel to anyone.

  • Liked — Price, rooms and friendly
  • Stayed August 2007, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank travelingtired28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Akron hotels
0.4 mi away
Econo Lodge
Econo Lodge
#4 of 11 in Akron
160 reviews
0.2 mi away
Red Roof Inn Akron South
5.3 mi away
Hilton Garden Inn Akron
Show Prices
Show Prices
Show Prices
13.3 mi away
Fairfield Inn & Suites Akron Fairlawn
7.0 mi away
Courtyard Akron Downtown
13.1 mi away
Holiday Inn Akron-Fairlawn
Show Prices
Show Prices
Show Prices

Been to Quality Inn & Conference Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Inn & Conference Center

Property: Quality Inn & Conference Center
Address: 2940 Chenoweth Rd, Akron, OH 44312-5264
Phone Number:
Region: United States > Ohio > Akron
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #8 of 11 Hotels in Akron
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Inn & Conference Center 2.5*
Number of rooms: 129
Official Description (provided by the hotel):
Formerly Holiday Inn Express ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Choice Hotels, Expedia, TripOnline SA, Evoline ltd, Cancelon and HotelQuickly so you can book your Quality Inn & Conference Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Quality Hotel Akron
Quality Inn And Conference Center
Quality Inn Akron
Akron Quality Inn
Quality Inn & Conference Center Akron, Ohio

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing