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“Great place just off the Interstate!”

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Holiday Inn Express Ashland
Ranked #2 of 6 Hotels in Ashland
Certificate of Excellence
Level Contributor
44 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Great place just off the Interstate!”
5 of 5 bubbles Reviewed 10 October 2013

My 10 year old grandson and I stopped here on a road trip for one night only. Check-in was so fast and friendly, Jen Caldwell and Bizzy went out of their ways to be accommodating to us! Our room was super clean, beds very comfortable. My grandson enjoyed beating me at a game of billiard a in the game room after dinner. The free breakfast was typical fare, but very clean and well-tended by a nice lady who kept everything stocked and clean. I would definitely stay here again!

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pollyforns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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118 reviews from our community

Traveller rating
    46
    36
    25
    8
    3
See reviews for
39
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36
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Lakeland, Florida, United States
Level Contributor
89 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed 21 September 2013 via mobile

Best hotel in area, close to restraunts and highway. Internet is slow, takes to long to get on. Work out room equipment is all junk, not working right. Had a room with separate shower stall. No where to hang a towel when taking a shower. Staff is friendly and courteous. Rooms clean. No place outside to go run or walk safely.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ellsworth T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Ashland, responded to this review, 7 October 2013
Dear Ellsworth T,

Thank you for your feedback. It is good to know you like our location and friendly staff. We are disappointed to read that you received poor hotel facilities and slow internet service during your stay and we apologize for any inconvenience encountered. The feedback we receive from our valued guests, like you, enables us to target problem areas, We welcome any opportunity to improve.

Thank you for sharing your thoughts and I hope that you will consider us again on your next travel.

Sincerely,

Zelyn N
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perrysburg, Ohio
Level Contributor
156 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 176 helpful votes
4 of 5 bubbles Reviewed 12 September 2013

I stayed here for one night on business in September and this is what you would expect from an HI Express. There is ample and well-lit parking. Checking was very smooth and the staff was friendly. The room was large and clean and the internet was quick. Breakfast was run of the mill for HI Express, but they kept everything clean and the breakfast was staffed continuously.

If you are traveling with a family, the indoor pool is large, but pretty basic. They also have a game room with a pool table. There is a Walmart within a 1/4 mile if you need it. Nothing fancy, just a solid property.

Room Tip: On the second floor, there is a stairwell in the center of the property and the door is quite loud...
See more room tips
  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Greg L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erie, Pennsylvania, United States
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 3 September 2013

We thankfully made our reservations ahead of time. When we got to the hotel we waited at least 10-15 minutes to get someone to show up behind the counter, only to realize he was outside smoking the whole time. The room itself was very nice and comfortable. I wanted to go relax in the pool but when I got down there it was turning green and had a film covering the water. So disappointing after driving 7 hours. Probably would not stay at this particular hotel again.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carrie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bluffton, South Carolina
Level Contributor
205 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
3 of 5 bubbles Reviewed 25 August 2013 via mobile

My son and I arrived in Ashland quite late, after driving many hours. When we pulled into the lot there was a group of men outside the hotel door. If my tall college son hadn't been with me, I would not have stopped here! The front desk agent was helpful but took quite a while to get us checked in. The carpets in the elevator and hallways are stained and dirty. The room was nice, as was the bath. Best toiletry set up I've ever seen for a hotel at this level: shampoo, condition, shower gel, mouthwash, lotion, shoe shine cloth, makeup remover and more...loved that!

Stayed August 2013, travelled with family
Helpful?
Thank formerexpatCT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Ashland, responded to this review, 12 September 2013
Dear formerexpatCT,

Thank you for taking the time to write your review following your recent stay. We are delighted to read you liked the room amenities. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs.

Thank you for staying with us, and we hope to have an opportunity to serve you again.

Sincerely,

Connie D
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toledo, Ohio
Level Contributor
95 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 14 August 2013

The hotel staff was very courteous and accomodating upon check-in. They had already read my request and had my room ready for me. I really appreciate not having to explain requsts again at the desk. The hotel is within reasonable distance to restaurants and other stores you might need. They gave me a two page list of restaurants within a couple miles or so.
The room was clean and the beds were comfortable. The breakfast was much better that the HIE that I stayed in last weekend in Michigan. This one has a pancake machine that makes fresh pancakes and rolls them out on your plate. There are scrambled eggs and sausage patties instead of premade omlets. And of course, the warm cinnamon rolls.
I stayed two nights on business and would stay again if I came to this area. Like the other reviewers said, you can hear every step above you, but I must have had an adult, because I only heard them a few times and they didn't run a lot across the floors. My BIGGEST complaint was the location of the desk, as it is 3 feet away from the air conditioner. If you want to work at the desk, cold air blows right on you! I tried mong to the end of the desk, but it didn't help. I had to turn the air completely off, no fan at all, to get any work done. My suggestion would be to switch the dresser/micro/fridge unit and the desk. Then, you could work without the wind!

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PalmTreeSeeker4ever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Pole, Alaska
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 2 July 2013

I see a lot of reviews from people traveling through the area. My family has lived here for decades and we visit fairly often. The hotel is hands down the cleanest on this side of Ashland. Every member of the staff who I encountered was friendly and said hi to me in the hall. We got a great rate on our room so the customer service was an added bonus. The pool and rooms were clean. Nice modern lobby.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Keri F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Ashland

Property: Holiday Inn Express Ashland
Address: 1392 Township Road 743, Ashland, OH 44805-8926
Phone Number:
Region: United States > Ohio > Ashland
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Ashland
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Ashland 2.5*
Number of rooms: 89
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Ashland, OH is conveniently located 1/4 mile W. of I-71 on US Route 250 (exit 186). The Holiday Inn Express Hotel & Suites Ashland, OH has 4 floors & 89 guest rooms (23 suites, most featuring hot tubs) all equipped with free high speed internet access. Only minutes from Ashland University and the downtown area. Walking distance to McDonald's and Wendy's restaurants; four full-service restaurants within 1 mile. Indoor Pool/Exercise Facility/Game Room open 5:30am to 11:00pm. Express Start Breakfast Bar available 6:30am to 9:30am. On-site guest laundry facility. 3500 sq. feet of meeting & banquet space with planning assistance. Visit Ashland, OH and stay smart at the Holiday Inn Express Hotel. ... more   less 
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Also Known As:
Holiday Inn Express Ashland Hotel Ashland
Holiday Inn Ashland
Ashland Holiday Inn
Holiday Inn Express Ashland Ohio

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