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“Huge, Older, well maintained”

Bertram Inn and Conference Center
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Bertram Inn and Conference Center
Ranked #2 of 3 Hotels in Aurora
pittsburgh, pa
Level Contributor
92 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Huge, Older, well maintained”
3 of 5 bubbles Reviewed 2 June 2014

Place is deceivingly large. Its possible to have quite the walk to your room depending on where you park, or how far you are from the main lobby.
The hallways are a bit dark, and the room # signage doesnt stand out very well. Its a bit confusing to navigate for first timers.
The pool looked amazing, I wish I had brought trunks I would have spent some time in there.

We were there for a party in one of the banquet rooms. The manager Lauren was fantastic, and her attention to detail was right on point. She has a great personality and the employees seemed to respond well to her. There was a nice rapport.

Everything for the event went as planned, and the food was out of this world.

The rooms were dated, but super clean. Lighting is bad in the room as well, and the showers are DARK. (there is no light in the shower, and a dark shower curtain)
Water pressure wasnt great, and the bathroom had newer flooring. I think they do the best with what they have, but it definitely could use some updating.

Restaurant was a bit pricey for what you get, and the drinks were high (Martini was $13.50)

Room Tip: Stay close to an elevator, or outside door closest to where you park
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Joe B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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104 reviews from our community

Traveller rating
    23
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    28
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    11
See reviews for
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Asheville, North Carolina
Level Contributor
74 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 bubbles Reviewed 12 January 2014

I enjoyed the Bertram Inn. We were in town for a friend's wedding. The room was pretty enough and the parking ample. The bar stayed up decently late. I didn't get easy wifi in the rooms, but present in the lobby. I think the pool was advertised as heated- but it wasn't open in September...
We ordered room service and enjoyed that.

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
2 Thank ALWP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamilton, Bermuda
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 19 November 2013 via mobile

The room and bathroom was not clean. The wireless is spotty at best. The alarm clock was broken. The robe had a big tear in it. Waited half an hour for the shuttle even though we had booked it. The conference side was very good but hotel side sucked. Very good bartenders.

Stayed November 2013, travelled on business
Helpful?
1 Thank Kerry D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Aurora hotels

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 2 September 2013 via mobile

Stayed here for a wedding. The entire place was dark, dirty, and dated. Our room smelled like dirty feet and the tile floor was slimy. The towels we damp and rough. Breakfast was terrible. The hallways had trash and looked like they are rarely vacuumed.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Bikeman508
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auburndale, Florida
Level Contributor
53 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 22 August 2013

We were here for a wholesale show and the rooms are nice. Only one pack of coffee for 2 people and we did find candy and peanuts under the bed while searching for my earring. Could be a little cleaner. Would not recommend the restaurant...expensive and the service is not so good.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Barbara B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cherry Hill, New Jersey
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 13 August 2013

The rooms are very nice, I wrote a review before I just wanted to add how helpful the front desk people are. We were there August 2 to the 4th 2013. We checked in on the 2nd and that night we needed to go to the emergency room and the staff was wonderful assisting us without causing any commotion at all and directed us to the emergency room. Unfortunately we had to check out first thing on the 3rd. Upon checking out, wish I would have gotten the girls name, when she saw the hospital bracelet, she did not charge us for the last night. She was so nice. Just wanted to thank them and hotel!!

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank maiar_nj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
59 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed 2 August 2013

We stayed here several nights recently for a reunion. The rooms were nice, but if you need wi-fi for any reason, I would consider staying somewhere else. During our two night stay, I called the front desk 6 times to try to get the wi-fi connection to work. Maintenance people came to our room twice and got us connected and then it would stop working and we would have to try to reconnect all over again. They have a very nice pool that is supposedly heated, however, I think it is only heated by the sun because it was very cold. The banquet we had for the reunion, however, was one of the best buffets I have ever had. The food was very tasty with a wide variety to choose from. If I were not staying here for a conference, I would certainly look for other accommodations in the area.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank susnee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Bertram Inn and Conference Center

Property: Bertram Inn and Conference Center
Address: 600 N Aurora Rd, Aurora, OH 44202-7107
Region: United States > Ohio > Aurora
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 3 Hotels in Aurora
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Bertram Inn and Conference Center 3.5*
Number of rooms: 224
Official Description (provided by the hotel):
The Bertram Inn and Conference Center is a full service conference center and hotel. The Bertram boasts 224 well appointed guest rooms and suites. Heated outdoor pool, exercise rooms and a game room. The hotel features two restaurants, a bar and a full sushi bar. Located just minutes away from Aurora Farms Premium outlets, Thorncreek Winery, Wildwater Kingdom and Hardrock Rocksino. ... more   less 
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Also Known As:
Bertram Hotel Aurora
Bertram Inn And Conference Center Aurora, Ohio

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