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“In need of drastic remodel”

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Mario's International Spa and Hotel
Ranked #3 of 3 Hotels in Aurora
Reviewed 3 October 2012

I only visited the spa for a facial and massage. The services were fine, but the facilities are old, dirty, and very outdated. I feel bad for the employees that have to work there and too bad their company won't pay to update the facilities. So many nicer spas in the area, including Walden just a few miles away. I don't know how they intend to stay open and compete.

  • Stayed: October 2012, travelled solo
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6  Thank blondeinwi99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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56 - 62 of 70 reviews

Reviewed 4 September 2012

Another wonderful stay at Mario's International Spay and Hotel. This time we just laid back and relaxed. No spa treatments just lounging around and had a wonderful meal at the Cabin. If atmosphere is what your looking for this is the place to be but if you are looking for a current up to date Hilton this is not. The bathrooms and the white robs to me are the best part of the stay. It is a little more expensive but if you watch you can catch their specials. My husband and I are parents of 4 and don't get much alone time. We have to choose wisely when we get to get away. Mario's is far enough away but close enough to go home if needed.

Room Tip: Last minute stays usually no openings in the Spa. Must be comfortable asking questions as sometimes...
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  • Stayed: September 2012, travelled as a couple
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Thank jgray27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2012

This place has really gone down. I was there this past Labor Day weekend. We had a 4:30 appt for a massage, waited an hour before they called us in. The room, the massage was in was so HOT!!. There was hardly any circulation in the room. I mention it to the guy who was giving me my massage and he stated he didn't have control over the room temperature. The dinner was just OK! There was hardly anything healthly on the menu. I ended up getting chicken parmasean (FRIED). The rooms are so dark in the hotel, and this is the killer we only had maybe 8 channels on the TV (NO CABLE OR FLAT Screen TV). You can purhase a Flat Screen for Cheap these days. Anoher killer, The Breakfast!!!. I expected sausage, eggs and etc. I walked in the resturaunt the next morning and they had maybe 6 muffins and a small saucer with sliced oranges, pinapples and a few berries. I was just done. I asked the lady at the desk was this a contential breakfast and she said Yes. This is not a contential breakast. This is the last time I will visit any Marios'. The owner is not putting any money into this place. Close this Place. Don't waste your Money Here. Very disappointed.

  • Stayed: September 2012, travelled as a couple
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5  Thank AARONAVA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 September 2012

Be careful when purchasing a gift card as they do expire! I bought a massage for my husband a few years ago, when he never used it, I finally decided to use it for a pedicure, but it was Expired. Usually these type of things are good forever. After reading some of the reviews, I don't think I missed anything.

Stayed: September 2012, travelled solo
4  Thank Curly8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2012

I have been to Mario's spa with my husband for massages for years. For mothers day my husband gave me a gift card so I decided to take my 11 year old daughter for a pedicure as a reward for doing well in school. I wish I hadn't. My daughters technician was rude and insulting. Specifically, she told my daughter that people who live in our neighborhood are snooty and think they are better than everyone else. Then she made rude and insulting comments about my daughter's grandfather who had recently passed away. He was a person who was well known in the community for his compassion and humility. My daughter was so upset and confused. I was going to call to complain but when I saw all the miserable reviews i decided it would be futile. But the icing on the cake is that I removed my polish today to find I have a toenail fungus on my toenails! I have only had a pedicure once before because I was concerned about this very problem! We live in the area and plan to share this negative experience.

  • Stayed: June 2012
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7  Thank Jillfank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2012

I was using a gift certificate that I was given and made a reservation for a pedicure. Not only are their services double what I would pay at another salon, but the place was a MESS! Areas were roped off and flooring was ripped up everywhere. I was told their spa chairs were leaking and this is a continuous problem. The chairs were nothing special....no massaging. The woman who did my feet went so fast and truly seemed to just rush through it to get out of there (I had a 4pm appointment). When the polish was applied, she never even cleaned up around the toes and the foot where additional polish went and even got polish on my sandals! She tried to take it off with polish remover but there is still some there! I was even disappointed at the selection of polish that they had.....very few choices and brands. I will most likely not return.

  • Stayed: July 2012, travelled solo
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6  Thank MommaBTwinsburg_Ohio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 April 2012

Room was very outdated!! Carpet was old and stained. Front desk staff were not all that friendly, explained nothing. I guess he had nothing to explain because there were No ammenities, unless you will require an iron. Was double charged for the massage that my fiance received during our stay.

  • Stayed: March 2012, travelled as a couple
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4  Thank Lisa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mario's International Spa and Hotel

Address: 35 E Garfield Rd, Routes 82 and 306, Aurora, OH 44202-8801
Region: United States > Ohio > Aurora
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites
Hotel Style:
Ranked #3 of 3 Hotels in Aurora
Price Range: £103 - £132 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mario's International Spa and Hotel 3*
Number of rooms: 14
Official Description (provided by the hotel):
Mario's Spa is a very quaint historical building from the 1840's when, at that time was a stage coach stop for travelers heading West. The guest quarters of the private 14 room hotel have Victorian styled decor & provide gracious accommodations where comfort and hospitality are our primary concern. Guest rooms are luxuriously embellished, each offering personal in-room whirlpool baths complete with every convenient amenity. The Hotel Suite with fireplace will provide your sanctuary for the ultimate repose. For a spa retreat, the business traveler, groups, weddings, or a tranquil getaway, the Spa Hotel is a haven for those seeking solitude and has entertained many celebrities. Spa Hotel dining offers the rustic elegance of our Cabin Restaurant and Courtyard. The restaurant serves an array of fresh, hearth baked pizzas to astounding homemade pasta selections and grilled to perfection steak, chops and seafood. The Cabin cuisine specializes in quality with all menu items prepared to specification on the premises.AURORA: The word in its original Greek context refers to "a new beginning." With the completion of the refurbishment of the original Aurora Spa, we are entering into an age of "a new beginning." Mario's Aurora Spa is our Grande Spa. The Aurora Spa was Mario's first spa, opened 35 years ago, making Mario's one of the early creators of day spas.Our historic building has warmth and charm that can't be found in modern environments. You can partake of your services in the warm glow of one of our 7 fireplaces and unwind in our Grotto - our newly renovated all stone whirlpool and Finnish sauna. Enjoy a scrumptious and healthy meal in our Furno - our private spa restaurant where you can dine in the comfort of your robe and slippers!Personalized attention to our guests, a team of professional technicians and therapists and our renowned commitment to provide exceptional spa experiences has earned Mario's Spas the award of #1 day spa nationally. ... more   less 
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Also Known As:
Mario`s International Hotel Aurora
Marios International Hotel
Marios International Spa Aurora
Mario's International Spa And Hotel Aurora, Ohio

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