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“Room was adequate, but service not!” 3 of 5 bubbles
Review of Americas Best Value Inn & Suites

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Americas Best Value Inn & Suites
Ranked #4 of 6 Hotels in Ada
Pawhuska, Oklahoma
Level Contributor
122 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Room was adequate, but service not!”
3 of 5 bubbles Reviewed 10 June 2013

When we initially checked into the room ( double queens ), we noted that there was only one wash cloth, one hand town, two bath towels in the bath room, for a four person capacity room! Got by the first night, but told the desk the next morning. They said that they would correct it. When we got back that afternoon, the room had been cleaned, but still only one wash cloth, one had towel, and two bath towels were left! Called the office, (dialect hard to understand), and a maid came and brought us additional wash cloths and hand towels. Complimentary breakfast was marginal.
It appears that they are trying to cut costs by fewer toiletries left in the rooms and fewer towels to laundry and inventory. Parking lot was blocked one day for an extended period of time due to a funeral vehicles in the parking lot. Management would not ask them to move them to let other guest out!

Room Tip: No elevator, so if stairs are a problem or extensive baggage, then ask for a room on ground level.
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  • Stayed June 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank krcorbin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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21 reviews from our community

Traveller rating
    4
    6
    5
    3
    3
See reviews for
7
2
5
5
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Ada, Oklahoma
1 review
1 of 5 bubbles Reviewed 14 June 2012

At first the place looked OK, nothing fancy but doable. THEN I saw the dirty stove, food crumbs still in the burner trays, food crumbs in the microwave, the kitchen stainless steel sink had not been cleaned, the bathroom faucet had not been polished, the living room table had sticky stuff on it, the top of the refrigerator was covered in dust, the handle to the fridge was nasty dirty. Furniture and fabrics throughout had rips and holes. We had no choice, so I spread my sheet(from home) on the recliner to sit down in, and fell into a hole! The recliner had serious issues, no bottom seating! I found ink marks on my pillow cases (how does that even happen?) which made me wonder how clean our sheets were, and why they put these on our bed. The staff was very nice, but a nasty place to stay!!!! The staff did let us stay well beyond the check out time, due to our circumstances, and I applaud them for that, but they need to CLEAN THE PLACE UP!!!!!!!!

Room Tip: We had a bottom end unit, but my husband still had to call because of the noise above. If you can, a...
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  • Stayed June 2012, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank cindylt99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ABV_Managment, General Manager at Americas Best Value Inn & Suites, responded to this review, 2 March 2013
This suite was completely renovated at the end of 2012. The management tries to satisfy all of our guests. At that time, we tried our best to compensate the guest for any inconveniences. Unfortunately, this was not enough for the guest and we regret that we could not satisfy the guest. If given the opportunity was again, we hope to live up to the guests' expectations and we feel with the changes since their stay, they will be happy with the improvements.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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2 of 5 bubbles Reviewed 10 May 2012

Room was not very clean. Stayed there for 10 days and maid only cleaned room 4 or 5 times and made beds. There were fleas in the room and after we complained the room was cleaned and bedding changed. That was the last time the room was cleaned.

  • Stayed April 2012, travelled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank David T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ABV_Managment, General Manager at Americas Best Value Inn & Suites, responded to this review, 2 March 2013
We deeply regret any inconveniences this guest may have had. We have room service available to all of our extended stay guests, daily. Unless a "Do Not Disturb" sign was posted outside of the room, there is no reason for a maid to skip room service for that particular room. For extended stay guests, bedsheets and linen are changed every 2-3 days. However, all towels are replaced daily and the guest can request at anytime to have bedsheets changed daily during his/her stay. The front desk clerk will address any such requests/notifications immediately, as they arise.

The team hopes you will give us another chance to better serve you and meet your expectations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Americas Best Value Inn & Suites

Property: Americas Best Value Inn & Suites
Address: 1003 Lonnie Abbott Industrial Boulevard, Ada, OK 74820 (Formerly Microtel Inn Ada)
Phone Number:
Region: United States > Oklahoma > Ada
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #4 of 6 Hotels in Ada
Price Range (Based on Average Rates): £
Hotel Class:2 star — Americas Best Value Inn & Suites 2*
Number of rooms: 44
Reservation Options:
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Also Known As:
Ada Microtel
Microtel Ada

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