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Hampton Inn & Suites Altus
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Reviews (251)
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All reviewscookiesgreat place to stayclean roomsrecommend this hotelnice hotelnorth sidebreakfast staffawesome breakfastother hotelsindoor poolright next doorcomplimentary breakfastquartz mountainenjoyed our stayfitness centerfamily reunionbusiness trip
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175 - 180 of 251 reviews
Reviewed 11 August 2014

Hampton Inn was an excellent choice and the rates were quite reasonable. Following a long day traveling a dip in the pool was great. Friendly staff and the comfort of the rooms were great as well as the staff we encountered who were knowledgeable of the area and the best places to dine and relax.

  • Stayed: August 2014, travelled with family
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Review collected in partnership with Hampton
Thank Roland W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Altus, responded to this reviewResponded 12 August 2014

Dear Roland W,

Thank you for staying with us and posting your great review. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. It's always nice to receive compliments from happy guests, and I will share your remarks with the rest of our team here. I hope we can serve you here again.

Sincerely,

Ken Jacobs
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2014

The Customer Service here was outstanding. Staff went above and beyond to make us feel welcomed and comfortable. When we got to the room, it seemed a bit small to me (family stay, we needed more room). We had already unpacked when we received a call from the front desk inquiring on our satisfaction with the room. When I commented it was a little small for us, they offered to move us to a larger room at no extra charge. A great start to a very nice stay!

  • Stayed: August 2014, travelled with family
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Review collected in partnership with Hampton
Thank Joellen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Altus, responded to this reviewResponded 6 August 2014

Dear Joellen C,

Thank you for taking the time to write and submit a review of our hotel. It is our goal to provide our guests with the utmost in service, comfort, cleanliness, value and facilities, and I am glad we exceeded your expectations. We really appreciate your recommendation and look forward to welcoming you back on a future visit.

Sincerely,

Ken Jacobs
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2014

We have been so pleased to come to Altus with the Miss Altus Pageant for many years, and the Hampton Inn has provided us with such wonderful accommodations it makes our week-long stay even more enjoyable. The rooms are spacious, spotless, and have great appointments. We sure appreciate the kindness of the staff, and that great breakfast each day. Traveling with Miss Oklahoma is always busy, so it's nice to come "home" to a great room and a friendly, familiar smile at the end of the long, busy days.

  • Stayed: February 2014, travelled on business
    • Rooms
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1  Thank TulsaTamra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Altus, responded to this reviewResponded 14 July 2014

Dear TulsaTamra,

It is always such a pleasure to work with you and your team during this event, and we are honored that you have chosen us to be your home here in Altus. Thank you very much for taking time out of your very busy schedule to write and post your wonderful review. It's guests like you that make our jobs of delivering the best in service and accommodations very enjoyable and rewarding. We look forward to continuing to serve you for many years to come. Please don't hesitate to let us know how we can be of further assistance.

Sincerely,

Ken Jacobs
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 June 2014

The Motel was very clean, the staff extremely friendly! The room was clean and comfortable. The only noise I heard was from a rambunctious family in the room above. However, they stopped at 10:30. I did return this past weekend. I will stay again when in this area.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Hampton
Thank James H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Altus, responded to this reviewResponded 2 July 2014

Dear James H,

Thanks for taking the time to write and post your nice review. I'm so glad you like what and how we do things here and am sorry for the disturbance you experienced from other guests. We appreciate your business and your feedback and look forward to welcoming you back and serving you here again.

Sincerely,

Ken Jacobs
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 June 2014

The kids and I really enjoyed our stay. There were so many places to go and coming back to the hotel always felt like "Awww. We're home" Thank you to all the staff, they were very friendly and helpful.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
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Review collected in partnership with Hampton
Thank melissabN4916TI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Altus, responded to this reviewResponded 12 June 2014

Dear melissabN4916TI,

Thank you for making your very first TA review about your recent stay with us. Everyone here works hard to deliver a higher quality guest experience than our competitors and we really appreciate your kind words and recognition of jobs well done by our team. Being away from home can be difficult and I'm glad you were able to relax and enjoy time with your family here. I hope we can serve you here again.

Sincerely,

Ken Jacobs
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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