I recently traveled with Sunshine Tours(based in Dublin,Va)to the west coast.Our destination was San Francisco,Ca.Our stay in Albany,Oregon was at the Comfort Suites.My review of this hotel is superb from every aspect!Upon leaving for our next destination,I did not realize that my carry on bag had been left behind.Comfort Suites notified our tour director and she informed me.I immediately tried to make arrangements to have my bag sent to the next hotel.Unfortunately,it was Memorial weekend.So,I requested that my bag be mailed to my home in Fredericksburg,Va via regular postal service.I returned to Fredericksburg on June 3rd and stopped by the post office to get my 3 weeks worth of mail.I informed the clerk about the package that would be arriving soon.To my surprise,the bag had already arrived on the 29th!!Comfort Suites had shipped my bag and without charge to me!This is proof to me about how much they care about their customers and achieving excellent customer service scores!Thank you so much,Comfort Suites.......Debbie Bradman(Fredericksburg,Va22406)
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- Also Known As:
- Comfort Hotel Albany
- Comfort Suites Albany
- Albany Comfort Suites
- Comfort Suites Linn County Fairgrounds And Expo Albany, Oregon