We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“oregon traveler”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Phoenix Inn Suites Albany
Ranked #4 of 10 Hotels in Albany
Certificate of Excellence
Torrance, California
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“oregon traveler”
Reviewed 24 October 2013

luv, luv, luv the suites... the rooms are spacious with new decor... staff very friendly & accommodating..... surrounded by shops & restaurants & not to far out from oregon state university.... great continental breakfast everyday !!! your stay here is sure to be wonderful that you'll return for your next stay in oregon.........

Room Tip: we always stay on the top floor because we find these floors to be the most quiet traffic wise in th...
See more room tips
  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank norma456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DPappasAlb, General Manager at Phoenix Inn Suites Albany, responded to this review, 28 October 2013
norma456- Thank you for the nice review! We appreciate you staying with us and then telling others about it. As a staff, we strive to give everyone what you experienced. It's our hope and expectation that we consistently provide all of our guests with a quality room and excellent service. Hope to see you again soon! Thanks again. Dave Pappas-General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

180 reviews from our community

Traveller rating
    68
    65
    32
    11
    4
See reviews for
62
39
13
45
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • Any
English first
Thousand Oaks CA
Level Contributor
39 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 15 October 2013 via mobile

The staff was very nice , breakfast was so so. The room was sort of a run down Hampton Inn. Leather couch had a great deal,of wear and tear. I would definitely ask for a room on the front side of the hotel if your a light sleeper. I would probably stay here again if I am ever in Albany again.
The Denny's across the street was fine , and a better breakfast option if you have the time.

Stayed September 2013, travelled on business
Helpful?
Thank stevev1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DPappasAlb, General Manager at Phoenix Inn Suites Albany, responded to this review, 21 October 2013
stevev1000- We greatly appreciate your review. We're in the process of several updates to the hotel. When your back in the Albany area, we hope to see you again. Thank you for staying with us and providing us feedback from your experience. Dave Pappas-General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Whitehorse, Canada
Level Contributor
131 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 7 October 2013

We found Phoenix Inn to be very accommodating last year when we had a large family reunion in Albany. When a family member died recently, we again checked about group rates, and found them ready to help. This works very well when you have a large group, all coming and going at different times and on different days.
The breakfast had good variety and was well stocked, and the eating area worked well for us to greet family or visit as they came and went.
Location near I-5 on/off ramps make access easy.
There is a Denny's across the street, but we had great breakfasts just across the freeway at the Original Breakfast Restaurant.
Our king room was spacious and clean with a comfortable bed and comforter. Made it easy to stay for several days! No complaints here!

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank golfsierra47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DPappasAlb, General Manager at Phoenix Inn Suites Albany, responded to this review, 9 October 2013
goldsierra47- We're pleased to hear that you found the hotel to work well for your gathering. Thank you for your review. Hope to see you again soon. We appreciate you staying with us. Dave Pappas-General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brookings, Oregon
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 26 September 2013 via mobile

Was pleasantly surprised of how nice the accommodations were.....then there were the bug bites. I had numerous bug bites on my feet and all up my leg. Painful bites and very large. Maybe it was a previous pet friendly room where it is flea infested but these bites were large and painful!! Won't stay again because of this.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tami K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DPappasAlb, General Manager at Phoenix Inn Suites Albany, responded to this review, 9 October 2013
Tami K- Thank you for your feedback. We appreciate your description of how nice the hotel was. My sincere apologies about your experience with flee bites. Although we are a pet friendly hotel, we do treat these rooms very thoroughly. I'm disappointed that we fell short in providing you better accommodations. I would treasure an opportunity to make it up to you and hopefully win back your trust in us. Dave Pappas-General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johnson City, Tennessee
Level Contributor
85 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 19 September 2013

After a long flight we needed a hotel for the night. We saw an advertisement for this one and decided to give it a try. We were pleasantly surprised. The room was spacious, the king size bed comfortable and the staff was extremely nice.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dcupp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DPappasAlb, General Manager at Phoenix Inn Suites Albany, responded to this review, 9 October 2013
dcupp- We greatly appreciate you staying with us during your recent visit to Oregon. Your review was very complimentary about your overall experience. I love the state of Tennessee having lived there for almost ten years! Thanks again for choosing the Phoenix Inn in Albany. Dave Pappas-General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
212 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
Reviewed 14 September 2013

We were headed down the Oregon Coast. We booked this hotel on hotwire, as it was getting late and we were feeling weary from too much time in the car.

On arrival, the front desk staff didn't say much - he seemed very excited that we were there and under some mysterious pressure. Kind of charming.

Our room was on the 3rd floor overlooking a parking lot and the highway. The room had a rather large sitting area, bar style kitchen and amenities.

Bath was fitted with what looked like a bath enclosure, standard linens (not luxury) and decent quality toiletries.

Hair dryer, iron and board in room - if I need a long stay apartment/hotel - this wouldn't be a bad option.

Overall happy with room for the price that we paid.

Breakfast was included - I was really not impressed with the selections. Fruit that was left was rotten, eggs were empty, coffee was empty, cups not available. It was clear there was only one person to do everything, and she was doing her best just to keep up. I skipped breakfast and we found a coffee bar just down the road.

Perfectly fine - just don't set the bar too high and you will not be disappointed.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank meritagebc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DPappasAlb, General Manager at Phoenix Inn Suites Albany, responded to this review, 9 October 2013
meritagebc- Thank you for staying with us. We great appreicate your review and take your comments very seriously. Please accept my sincere apologies for your breakfast experience. I will address these issues with the staff so we can exceed expectations going forward. Glad you did have some positive feelings about your stay and want you to know we're committed to improving the areas we let you down. Thanks! Dave Pappas-General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brookston
Level Contributor
188 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 8 September 2013

This stay was amazing for the price. The rooms are very large, complete with microwave, refrigerator and a kitchen sink. Nice king-size bed with the most comfortable pillow-top mattress I have slept on in a hotel. Bed has 5 pillows ranging in different softness to firmness, complimented with soft sheets, down comforter, and soft bed spread. Half wall divided room, gives privacy to those who would like to go to bed or those who would like to stay up. In the other portion of the room you have a leather couch and a workstation for computer or to catch up on paperwork. Bathroom consists of stool and shower, while the lavatory is as you walk into the room with a large mirror for prepping yourself.. Very large, clean pool with hot tub, furnished with towels. Very nice Continental breakfast with fresh fruit, from apples, oranges, peaches and pears, scrambled eggs, biscuits and gravy, waffles, cereal, donuts, muffins you name it, they had it. I was very impressed, as I am used to mostly grab-n-go breakfasts. Very nice lobby, front desk staff are really polite.. Nice location and airport shuttle.. I have nothing bad to say about this hotel, it was great for the price and I hope they keep up the good work! Thanks, for a great stay! :)

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mgwds1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DPappasAlb, General Manager at Phoenix Inn Suites Albany, responded to this review, 9 October 2013
mgwds1- Wow! Thank you for your nice comments. We greatly appreciate you staying with us. I'm very pleased to hear about your experience. Hope to see you again soon. Dave Pappas General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Albany
0.3 mi away
Best Western Plus Prairie Inn
1.1 mi away
Comfort Suites Linn County Fairgrounds and Expo
1.1 mi away
Holiday Inn Express Albany
Show Prices
Show Prices
Show Prices
1.0 mi away
Super 8 Albany
Super 8 Albany
#5 of 10 in Albany
3.5 of 5 bubbles 436 reviews
10.2 mi away
Comfort Suites of Corvallis
9.2 mi away
Best Western Premier Boulder Falls Inn
Show Prices
Show Prices
Show Prices

Been to Phoenix Inn Suites Albany? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Phoenix Inn Suites Albany

Property: Phoenix Inn Suites Albany
Address: 3410 Spicer Dr SE, I-5 Exit 233, Albany, OR 97322-7038
Phone Number:
Region: United States > Oregon > Albany
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Airport Transportation
Hotel Style:
Ranked #4 of 10 Hotels in Albany
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Phoenix Inn Suites Albany 2.5*
Number of rooms: 93
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travel Republic (UK), Expedia, Agoda, Odigeo, Priceline, TripOnline SA, Traveltool, S.L.U., Cancelon and getaroom.com so you can book your Phoenix Inn Suites Albany reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Phoenix Hotel Albany
Phoenix Inn Suites Albany Oregon

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing