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“Enchantment Doesn’t Hold”

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Arch Cape Inn & Retreat
Ranked #2 of 4 Arch Cape B&B and Inns
Certificate of Excellence
Battle Ground, Washington
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Enchantment Doesn’t Hold”
3 of 5 bubbles Reviewed 10 November 2013

As we pulled into the driveway of Cape Arch Inn in the soft light of a November afternoon I felt like we were about to step into a fairy tale. The turret, the cedar glowing pink in the gray air, the architectural embellishments—all were enchanting and as inviting as the cottage Hansel and Gretel found in the forest. Kari, whose warmth and ease were welcoming, greeted us. The spiral stairs that led up from the entry spilled into a beautiful living room that led into a small sweet dining room surrounded by windows looking out onto green as only the beach can paint. The tour ended in our room, a beautiful purple space from which we could see the ocean on the other side of the highway.

It wasn’t until we returned to the room after dinner that the enchantment began to slip. The settee next to the bed, the only place big enough for Walt to sit, was coming apart at the seams and shaky. As I was settling in to sleep a strong smell of mildew wafted out of the bathroom and remained with us for our whole stay.

The next morning the coffee promised at 7:30 was not ready. A little thing, but in a place that promotes itself as romantic and carrying you away from the cares of everyday life, and that costs as much as our rooms did, it’s the little things that make the difference. And ultimately it was the little things that stripped away the last vestiges of romance and enchantment we tried so hard to find.

There was a beach view from our bedroom windows. The beach itself could not be heard over the roar of traffic from the highway that was much closer to the inn than the promotional photos led us to believe. The implied seclusion did not mention neighbors so close they could see right into our back windows with little effort.

Our first breakfast was creative and flavorful and mostly well-executed. However, we were not greeted when we sat down, and we were not ever asked how our night had been or if we had any concerns. Our second breakfast, still with no expression of welcome or asking after our comfort, was horrible. Vegetable hash that was unseasoned, raw and cold, served as a bedding for poached eggs with hard yolks and runny whites. When Walt checked us out, and stood waiting for an ancient printer to provide a receipt, he was not asked how our stay was.

If Arch Cape Inn were a standard hotel that offered breakfast it might have been worth the price. But as an establishment that promotes itself as better than a hotel, it misses the mark considerably. And with so many other incredible choices along the Oregon Coast, we won’t be returning.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank Walt_and_Deb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
stephen m, Manager at Arch Cape Inn & Retreat, responded to this review, 22 November 2013
Our loving and caring staff were saddened to read about your disappointment with your experience at the Arch Cape Inn & Retreat. We pride ourselves on providing our guests with smiles and caring; doing everything possible to make you feel at home.

We are here to please our guests and always willing to take the time to listen to any concerns or disappointments you are having and correct them immediately.

I am disheartened that we missed the mark in our relationship with you.

Thank you so much for bringing your concerns to our attention. As always we value the input from our guests and will continue listen with an open heart and mind.

We hope you will consider giving us a second chance to offer you the true Arch Cape Inn & Retreat experience.

Warmest regards,

The Staff at Arch Cape Inn & Retreat
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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256 reviews from our community

Traveller rating
    169
    52
    21
    12
    2
See reviews for
17
197
4
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • Any
English first
Colorado, United States
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 10 November 2013

My husband and I wanted to take a weekend trip to the coast. When looking for a place to stay, the Arch Cape magically came up in our search and we will never regret looking no further. The inn is beautiful and the host Bonnie was extremely knowledgable about the area. She provided excellent tips on "must see" locations and dining recommendations. Our last day, we needed to depart prior to the normal breakfast schedule and she made a point to have a special early breakfast available for us. We thought it would be a simple breakfast, but once again, she surpassed our expectations with a 3 course breakfast!
Wonderful trip, excellent location, fantastic hospitality!

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Erin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 30 October 2013

We stayed 5 nights in the Parisian Room and drove along the coast - each day exploring the small towns in the area, as well as the waterfalls east of Portland. Bonnie and staff were very welcoming and friendly. The Inn is charming and beautifully appointed and the breakfasts were delicious - something different every morning. We bombarded Bonnie with questions and tips regarding what to visit, etc. and she was simply amazing - very knowledgeable about the area and its history. We hated to go back to Dallas after such an incredible visit. But we hope to return someday and try another room - they are all very unique and inviting.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank saraj1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manhattan Beach, California
Level Contributor
64 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 18 October 2013

We spent one night at the Inn on our way down the coast. It is situated a few miles from downtown Cannon Beach and our room had a peekaboo ocean view. We were greeted warmly during happy hour and enjoyed a glass of wine and some snacks with the other guests as we got settled in. We were shown to our room (Ginger) which was nice although a little tired and worn around the edges. The bathroom area in general was a bit awkward and sink and shower need updating. The innkeeper was quick to help us plan a nice dinner out in Cannon Beach and made a reservation for us - securing an oceanfront table with a spectacular view of Haystack Rock which we really appreciated and enjoyed. Breakfast is a 2-course meal and very very good - served in a pretty room off the living area with views of the forest. Overall it was a good stay, although brief.

Room Tip: There is some road noise so if that bothers you be aware.
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AllysonJS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver Area
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 11 October 2013

We visited the Arch Cape Inn for a wedding, and our group had the entire Inn reserved. Overall, our experience at the Inn was very good. The breakfast and wedding dinner buffet were both very good, and the wine social hours were very enjoyable. Our hosts were very cordial and helpful.

Our room was the Provence room, which is on the bottom floor of the inn, with its own private walkout patio which made for easy access to parking and loading/unloading. The room has a separate living area and bedroom area with a jetted tub. The living area has a small TV in an armoire with a fridge underneath.

The furnishings and fixtures are a little older, some of which adds to the charm, some of which are not desirable. The bathroom sink area is awkward with a strange overhang and a faucet which barely runs. The shower is a nice tiled shower, but no shower curtain or door. The floors in this room are all tile (hard and a little cold, especially on this basement level), with minimal area rugs. The towels were horrendous - they could take the skin right off of you - like sandpaper. It seems that no facility that is built for sleeping (hotel, B&B, etc) makes any effort to provide quality pillows, and the inn is no exception. Our room was on the bottom (basically the basement) floor, so no view of anything except the parking area.

The location of the inn is excellent, close to the bustling tourist town of Cannon Beach, but not so close that it is in the main tourist area. A short walk gets you to the beautiful beach. The inn itself is NOT on the beach, in fact it is across highway 101 from the beach, but it is within walking distance. Don't expect great cell phone reception, but the free Wi-Fi worked well.

Overall, a very nice place to stay. I'm not sure that the value is there for the price, but they try very hard to make the inn and your stay as pleasant as possible.

Room Tip: The upper floors might have ocean views. Our room did not, but it had easy access for loading/unlo...
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  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RRColo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kansas City, Missouri
Level Contributor
89 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 27 September 2013

Interesting place to stay! To be fair, we are not typically B&B people, mainly because we have lots of hotel points. I booked this inn based on Frommer's and we were not disappointed. The pluses, charm- very old world, nice rooms, interesting guests to meet, beautiful outdoor space, and most of all the beach directly across the highway.
They do not serve breakfast till 9:00 am, since we were in EST & CST, we were up early. As soon as it was light, we grabbed complimentary tea (coffee comes out at 7:30) and headed out for our beach walk. Truly amazing!! Private, you may see one or two other people on a huge beach and you are incredibly close to nature. Be sure to go at low tide and see all the starfish and amneones on the huge rocks. One of the coolest sights I have ever seen, aside from snorkeling. Lots and lots of sand dollars, just don't take the live ones.
Breakfast is interesting, some courses are stellar and some are slight misses, presentation is lovely, coffee is wonderful.
Wine hour is nice and a great chance to meet others. Depending on who is working it is relaxing and welcoming or a bit rushed.
Minuses- Kind of strange to be told you need my wine glass so it can be put in the dishwasher before you leave and strange that no management is on site 24/7. There is highway noise, it bothered my husband more than me.
I would recommend to anyone that did not mind taking a short drive to get to Cannon Beach or Manzanita.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mauimeplease
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, Colorado
Level Contributor
86 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 23 September 2013

We recently spent three nights at the inn on a striclty leisure vacation. The inn is located about 10 minutes from the heart of Cannon Beach in a quiet location. The staff at the inn are quite friendly and quick to help plan your stay. The breakfasts each morning prepared by Chef Ira (?) were not the usual fare but quite delicious. The chef would visit each table to be certain the guests were pleased with what was prepared--great three course breakfasts.
The wine and cheese gatherings in the afternoon afforded us the opportunity of meeting the other guests. I am not sure if the inn caters to a particular clientele but the guests were the friendliest group of individuals we have ever encountered at a B&B. Thoroughly enjoyed our conversations.
We stayed in Tower 6 and the room was quite comfortable. It had a separate sitting room located in the turret portion of the room. My wife loved the bed and we could see the ocean from our windows. A word of caution if you are a light sleeper--highway noise can be a factor especially the trucks braking.

Great stay and we would go back again.

Room Tip: Tower 6 was beautiful and spacious but be aware of highway noise.
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JMiller08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Arch Cape Inn & Retreat

Property: Arch Cape Inn & Retreat
Address: 31970 E Ocean Ln, Arch Cape, OR 97102-0145
Phone Number:
Region: United States > Oregon > Oregon Coast > Arch Cape
Amenities:
Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 4 B&Bs / Inns in Arch Cape
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Arch Cape Inn & Retreat 3.5*
Number of rooms: 10
Official Description (provided by the hotel):
Discover our Romantic Boutique Hotel featuring ocean views, gorgeous antiques, lovely gardens and luxurious modern amenities. Guestrooms at our Oregon Coast Boutique Hotel are beautifully appointed with private bathrooms, fireplaces, refrigerators, and free Wi-Fi. Don't miss Complimentary 3 course breakfasts and afternoon wine and appetizers at our Cannon Beach Hotel. Find out why our pet-friendly Cannon Beach Romantic Hotel is the perfect Oregon coast retreat! ... more   less 
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Also Known As:
Arch Cape Inn & Retreat Hotel Arch Cape
Arch Cape Inn And Retreat

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