Tushar not only allowed us to check in two hours early (which enabled us to shower and unload the car before a 1:30 play - - a lifesaver). He also noticed that I'd booked through a third party website, and offered me a rate $18 cheaper than the "best published rate" I currently had then helped me cancel the previous reservation.
Then after checking out I received a call from the hotel. My son had left his iPad charger, and they not only saved it but also contacted us immediately! They then offered to mail it to us at the UPS store, with no charge for their service.
The rooms were quiet and clean, albeit somewhat worn, and a great value for the price, especially in Ashland.
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