We have 3 kids, and once you have five in a family, you usually need a suite. So, I booked a 2 room suite with queen bed and a sofa. I made the mistake of assuming the sofa would be a pull out, considering there were 5 of us in the room, but I was wrong. Upon arrival, I called 1800-HOLIDAY. The first 2 people I talked to told me the sofa should be a pull out. I was transfered to customer care who curtly told me that my reservation did NOT indicate a sofabed. I spoke to the front desk and was informed that all the roll away beds were accounted for, but we could have extra blankets so one of us could try to sleep on the tiny couch. I am not very happy. If I had known, I would have stayed somewhere else, or at least not splurged on a suite.
- Official Description (provided by the hotel):
- The Holiday Inn Express Hotel & Suites in Ashland is the gateway to your Oregon adventure. Our hotel features a warm, elegant environment. Conveniently placed near all of Ashland's attractions including Southern Oregon University, you will be sure to make your stay a yearly tradition whether you are attending the Oregon Shakespeare Festival events or skiing at Mt. Ashland. The Holiday Inn Express features complimentary Continental breakfast and free local phone calls. Visit Ashland, and Stay Smart at the Holiday Inn Express Hotel & Suites. The Holiday Inn Express & Suites is located just 12 miles south of Medford, Oregon. ... more less
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- Also Known As:
- Holiday Inn Express Ashland Hotel Ashland
- Holiday Inn Ashland
- Ashland Holiday Inn Express