The hotel is absolutely beautiful. The holiday decorations were still up on New Year's Eve, so we got to enjoy those. Our deluxe queen room was very small, but perfect. For one night, there is no need for a bigger room. The location is the best in Ashland, as you can walk everywhere in town.
We have stayed before and also attended a wedding reception there. I am always impressed with the beauty of the hotel.
I have a few complaints from this trip, however. As it is their slow time of year, I think they laid off a lot of people. When we checked in, there was no one at the desk, as she was running around getting ice for guests, as the guest icemaker was broken. Checkout took forever, as there was one woman checking people out and taking phone calls. She also had no change and no way to get any for those of us wanting to pay cash.
The breakfast was a disappointment. We were told upon check-in that breakfast was until 10:30 (says 9:30 in the guest book though). I don't know if she was mistaken or if the breakfast crew didn't know it had been extended. I think on New Year's Day, it should definitely be extended. We rolled down there about 9:45, and there was slim pickings, to say the least. There were a lot of people still coming in for breakfast, and they just started taking things away, starting with the coffee, at a little past 10:00.
Overall though, it's a wonderful hotel. I just think maybe next time I'll make other plans for breakfast.
In addition, I saw an earlier review of a New Year's Eve stay where the guest complained about the noise coming from the street all night. Our room faced main street, and we had no problems with excessive noise. Of course, there is some traffic noise and some voices. I think if you want quiet on New Year's Eve, you should probably stay home.
- Official Description (provided by the hotel):
- Elegantly restored 1925 historic landmark in the heart of downtown Ashland offers seventy tastefully appointed, non-smoking guest rooms, Waterstone Spa, English garden,banquet/conference space and Larks Restaurant. Calming colors & decorations evoke an era of relaxed comfort and elegance. Guests are pampered with superb service and luxurious surroundings. Hotel guests enjoy complimentary continental breakfast, afternoon tea with baked treats, discount to hotel's Waterstone Spa, free WiFi and parking. ... more less
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